Maplewood Auto Service


Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

211 Reviews

99% Would Recommend
Latest Review 8 days ago
Carol D. on 08/09/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Carol said they didn't fix the problem. They wanted to buy a part but it was not guaranteed it would fix the problem. She would not recommend because she doesn't have much confidence in them.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 08/04/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
RANDY M. on 02/19/2017
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"Location and honesty"
I have recomended Maplewood Auto to family and friends.
Vehicle: Chevrolet Silverado
Service Date: 02/15/2017
Review Created: 02/19/2017 02:55 PM
TRAVIS V. on 02/03/2017
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Overall fast and car fixed but very spendy"
Got my problems fixed but it was pretty expensive. Charged $129 for a switch that costs less than $20 online. Then a misc $30 fee to "look" at it plus the labor to fix it. All shady looking charges. Overall beware of price gauging.
Vehicle: Chevrolet Malibu
Service Date: 02/01/2017
Review Created: 02/03/2017 09:14 PM
Dana H. on 04/16/2018
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Dana said the business is honest and does a good job.
Vehicle: Dodge Caliber
Category: Service
Service Date: 04/12/2018
Review Created: 04/16/2018
This review was collected via phone interview by Customer Research Inc.
Thomas R. on 04/13/2018
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Thomas said the business did a good job.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 03/26/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
David F. on 04/12/2018
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David said the business was courteous and they did a good job.
Vehicle: Ford Focus
Category: Service
Service Date: 04/11/2018
Review Created: 04/12/2018
This review was collected via phone interview by Customer Research Inc.
MARI B. on 04/10/2018
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"My favorite auto repair shop!"
We have been bringing our cars to you for over 15 years & have been so happy to have such an honest & fairly priced shop to care for our cars. Thanks so much!
Vehicle: Nissan Rogue
Service Date: 04/06/2018
Review Created: 04/10/2018 05:53 PM
Maplewood Auto Service T. at Maplewood Auto Service responded on 04/11/2018

Thanks Mari! We can't tell you how much we appreciate your business!

Mark W. on 04/10/2018
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Mark said the staff did a very nice job. The service was convenient. They were very helpful. The work was done for a decent price and on time.
Vehicle: Nissan Murano
Category: Service
Service Date: 04/05/2018
Review Created: 04/10/2018
This review was collected via phone interview by Customer Research Inc.
Maplewood Auto Service T. at Maplewood Auto Service responded on 04/11/2018

Thanks Mark!

Dana R. on 04/06/2018
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Dana said his experience was good, but it was a little more expensive than he thought.
Vehicle: Lincoln Town Car
Category: Service
Service Date: 04/04/2018
Review Created: 04/06/2018
This review was collected via phone interview by Customer Research Inc.
Tyrone C. on 04/06/2018
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Tyrone said the employees take very good care of him. He enjoys doing business with them.
Vehicle: BMW X3
Category: Service
Service Date: 03/26/2018
Review Created: 04/06/2018
This review was collected via phone interview by Customer Research Inc.
Judy V. on 04/05/2018
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Judy said she would recommend this business for service.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 03/07/2018
Review Created: 04/05/2018
This review was collected via phone interview by Customer Research Inc.
James B. on 04/05/2018
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James said the business did a good job. The mechanic even delivered the bad news in a nice way as far as what he needed to have done.
Vehicle: Ford Escape
Category: Service
Service Date: 03/29/2018
Review Created: 04/05/2018
This review was collected via phone interview by Customer Research Inc.
Brett R. on 03/21/2018
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Brett said his battery was replaced, but the key fob was not adjusted.
Vehicle: Chevrolet HHR
Category: Service
Service Date: 03/20/2018
Review Created: 03/21/2018
This review was collected via phone interview by Customer Research Inc.
TEFERA K. on 03/20/2018
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"It is best service but high price "
I love the customer service and the work those guys done on my cars. They are sharp and know what they are doing.
Vehicle: Chrysler 300M
Service Date: 03/16/2018
Review Created: 03/20/2018 10:08 AM
Karl B. on 03/15/2018
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Karl said the business did everything he asked and finished quickly.
Vehicle: Ford Ranger
Category: Service
Service Date: 03/13/2018
Review Created: 03/15/2018
This review was collected via phone interview by Customer Research Inc.
Sierra Y. on 03/10/2018
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Sierra said the staff knew her and her vehicle. She appreciated that the visit was very personal.
Vehicle: Mercedes-Benz C-Class
Category: Service
Service Date: 03/08/2018
Review Created: 03/10/2018
This review was collected via phone interview by Customer Research Inc.
Richard B. on 03/09/2018
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Richard said he was pretty happy with the service. They were reasonably priced.
Vehicle: Ford Fusion
Category: Service
Service Date: 03/07/2018
Review Created: 03/09/2018
This review was collected via phone interview by Customer Research Inc.
KEN L. on 03/08/2018
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"efficiency and a fair price"
I had an oil change yesterday. the price was right, the time was short and the recommendations were helpful. Always a good experience for my Chris and Greg are the best.
Vehicle: Mercedes-Benz E-Class
Service Date: 03/07/2018
Review Created: 03/08/2018 07:57 AM
Maplewood Auto Service T. at Maplewood Auto Service responded on 03/08/2018

Thanks again Ken!

Jane K. on 03/07/2018
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Jane said she has used this facility for many years, and she is always confident the repairs are executed correctly. She stated the staff was extremely professional.
Vehicle: smart fortwo
Category: Service
Service Date: 03/05/2018
Review Created: 03/07/2018
This review was collected via phone interview by Customer Research Inc.
Mark S. on 03/01/2018
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Spoke with Carol. She said the staff was great and she highly recommends them.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 02/22/2018
Review Created: 03/01/2018
This review was collected via phone interview by Customer Research Inc.
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