Hi Kim -
Thanks so much for being a valued customer at Bimmer Car Care. We didn't notice any sounds that are abnormal at the time of the test drive. We are committed to keeping our customers satisfied, so please let us know when you can bring the car back to us and we can look into this sound you are describing. Feel free to call us at 312-794-5030 or email email@example.com to get this scheduled for you.
Thanks so much for your business.
Bimmer Car Care
I have taken my car to them twice so far for work: once to replace one HID headlight and the other for a bigger job of replacing a leaking oil filter gasket. Neither repair was cheap, but compared to dealers and some other shops, the price is very reasonable. The location is good, the office is nice, but most importantly the people are friendly and helpful. Mechanics do a good job of explaining the work. Estimates are clear and straightforward with no hidden charges. Quality of repair seems very good - as far as I know. Every time I have an issue with my car I shop around but find myself coming back to BCC.
Keep up the good work!