I found Bimmer right down from me in South Loop and my prayers were answered. Alex and Freddie are like family. My car has had a few minor repair needs and one bigger one when I first got here.
Alex explains items needed and suggested and genuinely addresses my questions and concerns. He and Freddie are personable and professional.
Car runs great. Fair pricing. Take your bimmer there....u wont be disappointed. I feel so blessed to have found them. Thanks Bimmer Car Care!!
A few weeks later I had the car to the local dealer for some work, only because the car is still under warranty and therefore the work was free through the dealer - it was not the same experience - literally an assembly line of BMWs coming in and out of the place. I left without ever talking to someone about the work that was done or meeting who worked on the car, left me feeling very uneasy. Would highly prefer to take to Bimmer Car Care once the factory warranty is expired.
Hi Kim -
Thanks so much for being a valued customer at Bimmer Car Care. We didn't notice any sounds that are abnormal at the time of the test drive. We are committed to keeping our customers satisfied, so please let us know when you can bring the car back to us and we can look into this sound you are describing. Feel free to call us at 312-794-5030 or email firstname.lastname@example.org to get this scheduled for you.
Thanks so much for your business.
Bimmer Car Care