Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

173 Reviews

99% Would Recommend
Latest Review 15 days ago

Reviews


JA
John A.
Downey, CA
Honda Civic Cpe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/03/2018
Great Transparent service
I was rear ended recently and looked around for a shop to get my rear end bumper repaired. I commute from Downey to culver for work so I ended up looking around in culver near my job. Did not take me long to find Ronys after a quick google search. What stuck out was that they had a lot of reviews and almost 5 stars. After reading about 10-15 reviews about how great the place is I ended up going. I couldn’t have been more pleased with the service but what was refreshing was the service provided. Both techs that I worked with kept it 100% real with me in regards to ETA, work that had to be done, also the insurance company I was dealing with. When I got it returned after a week and a half there was some quirky issues with my car when I got it back so I text (forgot name) and he told me to bring it over during the week. That is the only inconvenience I had dealing with Ronys but it was a very small inconvenience at that. They fixed the issues within two hours and stated what happened, apologized and had me on my way with no additional charge. I wrote a long review so people can read it and really comprehend that these guys are absolute professionals.

RR
Ricardo R.
Inglewood, CA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Ricardo said the service was really good.
This review was collected via phone interview by Customer Research Inc.

HE
Hannah E.
California
Volkswagen New Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Hannah said this is her second time at the facility, and the staff is super informative and answers all her questions. She stated she doesn't feel rushed and they try to find service budget-friendly options, and what she can hold off on. They inform her on what needs to be done to keep her safe, they're friendly and Howard is amazing.
This review was collected via phone interview by Customer Research Inc.

GM
Giacomo M.
California
Mazda Tribute
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Giamoco said they were great.
This review was collected via phone interview by Customer Research Inc.

PU
Patty U.
Culver City, CA
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Patty said this facility's employees are always good, really helpful, nice, and they take of business.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Los Angeles, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
Courteous, highly professional people and skillful mechanics. They listen, talk, explain, respond to questions; take care of small stuff with a smile, and the big stuff as well.
We have had all sorts of work done by Rony's since he took over this shop: regular service, brakes, tune-ups, body work, steering problems (the most recent problem). All done to our satisfaction.

CH
CHRIS H.
Los Angeles, CA
Mitsubishi Eclipse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Trustworthy Autoshop
Been bringing my car here for years because they are knowledgable, timely, and honest (and friendly).

BH
BRITTANY H.
Culver City, CA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018
Most friendly neighborhood auto shop
Always a pleasure bringing my car to Ronys. Howard is so friendly, helpful and knowledgeable. You never feel like you're being swindled or upsold here. If you have a problem with your car, they always answer the phone (unlike service at the dealership), and they can often see you same day. Very skilled, organized and prompt with their work. Can't ask for more. Would highly recommend Ronys to anyone with a car issue (side note: Ronys was recommended to me by a friend who also raved about how nice and helpful they are at Ronys, so I imagine my experience is not unusual).

CP
Chicago P.
Los Angeles, CA
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Chicago said the owner is the best. He takes excellent care of him and his vehicles.
This review was collected via phone interview by Customer Research Inc.

AR
Adelano R.
Los Angeles, CA
Volkswagen Routan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Adelano said the staff provided great service. They were fast. They paid attention to detail. They were nice and courteous.
This review was collected via phone interview by Customer Research Inc.

CE
Candilaria E.
Culver City, CA
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Spoke with Frederico. He said the service is always awesome. He has been going there for the past 15 years and they have the best service prices.
This review was collected via phone interview by Customer Research Inc.

FM
Fabia M.
Los Angeles, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Fabia said that this business did a fine job on her vehicle.
This review was collected via phone interview by Customer Research Inc.

MK
Matthew K.
Malibu, CA
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Matthew said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

RP
Raj P.
Los Angeles, CA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Raj said he dealt with Howard and was very pleased that they worked with him on the price. The customer service was excellent.
This review was collected via phone interview by Customer Research Inc.

EM
Edward M.
California
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018 Category: Service
Edward said he is satisfied with the work the business did on his vehicle. Howard provided him with great service.
This review was collected via phone interview by Customer Research Inc.

MZ
MICHAEL Z.
Los Angeles, CA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018
Best Auto Shop in LA
Our family has been coming here for repairs going on 20yrs now ever since it was Glassers Auto body. I can safely say they are one of the best shops in LA. Recently my car decided to die in the middle of the road and wouldn't restart, so I had AAA tow it to Rony's. I spoke with Howard who has always been friendly and understanding, and he said they would take a look. The next day Howard called with a quote for me and within a few hours it was fixed! Its hard for me to get time off of work so I appreciate the quick turnaround. I have always been treated well here and as we all know its hard to find a good mechanic. I'm lucky my parents did the hard work for me when I was a kid. They have always been honest and upfront with me. Pricing has always been more than fair whenever I need work done. I have referred more than my fair share of friends, family, and colleagues here over the years and will continue to do so well into the future.

SJ
Sally J.
Los Angeles, CA
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2018 Category: Service
Sally said the staff are always consistently the best with her vehicle's service.
This review was collected via phone interview by Customer Research Inc.

MS
Manuel S.
California
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2018 Category: Service
Manuel said the staff got the repairs done easily and for the best price.
This review was collected via phone interview by Customer Research Inc.

DP
Daniel P.
Los Angeles, CA
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2018 Category: Service
Daniel said the staff did everything really quickly with a good price. They did a great job, and he appreciates their work.
This review was collected via phone interview by Customer Research Inc.

EW
Edward W.
Los Angeles, CA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2018 Category: Service
Edward said the employees did a really good job. They listed, in order, the most crucial services needed. Howard did a great job.
This review was collected via phone interview by Customer Research Inc.

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