Kara, we too are frustrated that your repair did not go as expected. At times car repair solutions are obvious, but not always We appreciate your bringing your car back to us a second time for the fix, as well as your friend referring us to you. We hope that our mutually decided compromise has shown that our business stands by its customers, whether they return or not.
Thank you for leaving us a review. We appreciate your opinion and hope to be of service to you again.
Thanks for taking the time to give up a review. We really appriciate your business.