Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

146 Reviews

100% Would Recommend
Latest Review 7 days ago

Reviews


Anonymous avatar
Verified Customer
Los Angeles, CA
Nissan Xterra
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05/18/2018
great job
thank you

RW
Rob W.
Los Angeles, CA
Honda Accord Sdn
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05/18/2018 Category: Service
Rob said that he uses the facility because of the staff and the customer service.
This review was collected via phone interview by Customer Research Inc.

RP
Raj P.
California
Toyota Sienna
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05/14/2018 Category: Service
Raj said the staff were very courteous and helpful.
This review was collected via phone interview by Customer Research Inc.

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Rick F.
California
Honda Pilot
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05/09/2018 Category: Service
Rick said the business provided great service and did good work.
This review was collected via phone interview by Customer Research Inc.

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CRISTINA S.
Los Angeles, CA
Toyota RAV4
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05/06/2018
Excelente service
Excelente services they take care of ur car

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Pete L.
California
BMW 5 Series
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04/27/2018 Category: Service
Pete said this business did a fine job. It was enjoyable working with Howard.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros Inc responded on 05/22/2018

Thanks for taking the time to leave us a review Pete! We appreciate your opinion are happy to have had the opportunity to work with you.


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Kelly W.
Long Beach, CA
Chevrolet Equinox
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04/23/2018
Completely Satisfied
I'm very happy with the body/paint work I received at Rony's. The guys were great through the whole process. I also got a couple other estimates prior to coming to Rony's for the work I had done, and Rony's was significantly cheaper than the other places I had checked out. I would highly recommend this shop.
Rony H. from Rony's Car Pros Inc responded on 04/27/2018

Thank you Kelly for leaving us a great review and choosing our shop for your collision repair needs. We do try to give our customers the best possible pricing when they are paying for repairs to their vehicle. 


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Van W.
Los Angeles, CA
Toyota Prius
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04/12/2018 Category: Service
Van said the staff are very respectful and helpful. He is thankful for the good service they provide.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros Inc responded on 04/26/2018

Thanks for leaving us a great review Van. It was a pleasure working with you. 


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Shana E.
Los Angeles, CA
Ford Mustang
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04/05/2018
Above and Beyond
Rony and his staff went above and beyond is diagnosing my car which had a very complicated set of problems. Thankfully for me, Rony became consumed by trying to figure the issue and get it solved. He did solve it and I am very grateful. He really cares about his craft and it would be difficult to find someone more knowledgeable and dedicated. It is very stressful having sick car that might not come back but it was a relief knowing I was in good hands until I finally got the amazing news that all was well.
Rony H. from Rony's Car Pros Inc responded on 04/26/2018

Hello Shana! Thank you so much for the glowing review! Although your Mustang had some serious electrical issues I am glad we were able to repair it for you. We appreciate you putting so much confidence in us. Also, thank you for the GREAT chocolate treats you made for us!


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Lisa B.
Los Angeles, CA
Mercedes-Benz C300
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03/29/2018 Category: Service
Lisa said she appreciated the honesty of this business. They were very accommodating and kept her in the loop. They kept their facility open to wait 45 minutes for her to arrive to pick up her vehicle. She wanted to thank them for the service.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros Inc responded on 04/26/2018

Hi Lisa! Thank you SOOO much for your fantastic review. We try to do whatever we can to accommodate our customers and make it easy to get their vehicles serviced. Happy to see that everything worked out. Hope you have fun on your trip!


FZ
Fernando Z.
California
Ford Ranger
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03/26/2018 Category: Service
Fernando said he was satisfied with the good service.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros Inc responded on 04/26/2018

Thank you for taking time from your day to leave us a review Fernando, we greatly appreciate it.


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Jeff L.
California
FIAT 500
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03/26/2018 Category: Service
Jeff said the staff is nice and honest.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros Inc responded on 04/25/2018

Thank you for taking the time to leave us a review Jeff. We value your opinion and appreciate the feedback.


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TOMMY T.
Culver City, CA
Toyota Pickup
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03/23/2018
Trustworthy service
Friendly reliable and fair priced, Rony’s is the best auto repair on the westside. Highly recommended.
Rony H. from Rony's Car Pros Inc responded on 04/25/2018

Thank you so much for the great review Tommy! We appreciate you and your many years of loyalty and patronage.


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Brittany H.
California
Dodge Grand Caravan
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03/22/2018 Category: Service
Brittany said the business was able to get the vehicle in the same day. Howard was friendly.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros Inc responded on 04/25/2018

Thank you for leaving us a review Brittany. We try to accommodate all customers as much as possible. Glad to see we where able to take care of you quickly.


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Phillip T.
California
Audi A4
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03/17/2018 Category: Service
Phillip said the business was honest and it let him know his vehicle wasn't fixable.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros Inc responded on 04/25/2018

Thank you for the review Phil, unfortunately all vehicles reach a point where they are no longer worth the expenses they require. We try to be straight forward and honest to all of our customers in this respect.


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DAVID K.
Culver City, CA
MINI Cooper Hardtop
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03/12/2018
Lasere and Howard are really great
Lasere knows how stuff! And both he and Howard were a real pleasure to work with.
Rony H. from Rony's Car Pros Inc responded on 04/25/2018

Thank you so much for the glowing review David. It was a please to work with you as well.


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Mark C.
California
Toyota Camry
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03/12/2018 Category: Service
Mark said the employees were great. Howard was informative and he gave him a good idea of what was happening with his vehicle.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros Inc responded on 04/25/2018

Thank you for the review Mark. We hope to be of service to you again when you need us.


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WANDA B.
Los Angeles, CA
Ford Expedition
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03/06/2018
Good service
Prompt and efficient service.
Rony H. from Rony's Car Pros Inc responded on 04/25/2018

Thank you for leaving us a review. We value the opinions of our customers and them to improve our business.


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Sheila G.
Los Angeles, CA
Saab 9000
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03/05/2018 Category: Service
Sheila said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros Inc responded on 04/24/2018

Thank you for leaving us a review Sheila. We greatly appreciate you and look forward to being of service to you in the future.


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James C.
Los Angeles, CA
Nissan Frontier
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02/28/2018 Category: Service
James said the business provided good service.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros Inc responded on 04/24/2018

Thank you for being a loyal and valued customer for so many years James. We appreciate you taking the time to leave us a review.