Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

290 Reviews

97% Would Recommend
Latest Review 6 days ago

Reviews


DT
DANIEL T.
Los Angeles, CA
Chevrolet
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/05/2018
Very unhappy
I went in for a ignition timing adjustment and left with my vehicle running extremely rough and not starting. I had to get my vehicle towed the night after I drove off from rony’s. My vehicle would not start and it never had that problem before. I was also charged for the misdiagnosis and so called repair. The mechanic blamed my vehicle for the lack of experience that he had.
I would never recommend this group to anyone!
It was a very stressful and horrible experience.

SM
Samuel M.
Los Angeles, CA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Samuel said he felt comfortable at the business and they were honest.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 06/19/2018

Thank you so much for taking the time to share these kind words. We appreciate.


LC
Laura C.
Culver City, CA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Laura said the staff was friendly and provided her the best deal. They tried to accommodate her. They went above and beyond.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 06/19/2018

It's awesome to hear that you are consistently satisfied with the service that we provide.
thank you Laura.


JH
Jennifer H.
Los Angeles, CA
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Jennifer said Danny, Oscar, and the staff provided great service on her vehicle. They were also very informative with the details along the way.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 04/24/2018

Thank You Jennifer, We work really hard to keep our customers happy. We hope to you again.


MB
Mike B.
Los Angeles, CA
Buick LeSabre
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/17/2018 Category: Service
Mike said his vehicle's transmission was ruined and the staff didn't change the mass air flow sensor. He wasted $500 on something that wasn't even fixed.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 04/25/2018

Mike, we are saddened to hear that your car is experiencing transmission issues. The repair that we did on your car included  MAP and TPS sensors, according to the diagnostics run while we had your car in our shop for a stalling problem. And such repairs are not inviolved with a car's transmission. We can still look at your car for the subsequent issues it is having, rather than leave it that you are unsatisfied with our services. We respect your right to choose, of course. 


ML
MARIANO L.
Los Angeles, CA
Saturn Aura
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
Friendly people and dependable work. Honest Mechanics
Excellent customer service. Dependable work. Honest mechanics.
Rony H. from Rony's Car Pros responded on 04/16/2018

Thank you Mariano, We really appreciate your great review! We try hard to keep our clients happy.


LS
Lisa S.
California
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Lisa said the staff took care of her and they were all fast.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 04/16/2018

Thanks Lisa, we are glad you're pleased with our service.


RM
Rick M.
Los Angeles, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Rick said that the business always treats him well.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 04/16/2018

Thank you for the great review Rick, We're always glad to help.


EG
Elias G.
Los Angeles, CA
Ford E-250 Super Duty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018 Category: Service
Elias said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 04/02/2018

Thank You Elias for your review.


WF
Willy F.
Los Angeles, CA
Nissan Pathfinder
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/26/2018 Category: Service
Willy said there was some miscommunication. The business gave him some wrong information about the pricing.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 04/24/2018

We are sorry about the inconvenience, we really appreciate your feedback.


TK
Teblez K.
Los Angeles, CA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Teblez said Ronnie is a great guy. The staff does good quality work, and the customer service is good .
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 04/02/2018

Thank You Teblez, we look forward to working with you in the future.


MB
Molly B.
Culver City, CA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Molly said they are really friendly and they do good work.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 04/02/2018

Thank You molly, We are happy to hear that you had a good experience with us. We look forward to seeing you in the future.


DM
Don M.
Venice, CA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Don said this business was timely with the service and they did what they said they would do.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 04/02/2018

Don, Thank You for sharing your experience with us. We look forward to serving you in the future.


JB
Jonathan B.
Culver City, CA
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Jonathan said the service was done well.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 04/02/2018

Thank You Jonathan, we appreciate your buisness. Please come back to visit any time.


TS
Todd S.
Los Angeles, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Todd said the service provide by the business was well done and both reasonably and competitively priced.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 04/02/2018

Todd, Thank You for taking the time to leave this review. We appreciate your buisness.


EG
Eusebio G.
Los Angeles, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Eusebio said the staff are good mechanics.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 04/02/2018

Eusebio, Thank You for being a loyal customer.


TP
TOM P.
Los Angeles, CA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2018
Fast and Efficient
I love Rony's fast and efficient service!
Rony H. from Rony's Car Pros responded on 04/02/2018

Tom, Thank You for valuable customer.


MK
MARY K.
Los Angeles, CA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018
I' trust them like family
Rony's was recommended by a friend, to whom I am so grateful! Rony's truly treats me like family. I know I am being told the truth about service my car needs. Always at fair, reasonable prices. I am offered options and NEVER pressured into repairs that could be postponed to fit my budget. Going there is always a pleasant experience and I look forward to seeing the kind crew & incredible Lily, who meticulously runs the business and keeps track of my repair schedule and needs as though I were her Mom! My car maintenance is one less thing to be concerned about. I always know I am in trusted hands. Seriously. I recommend Rony's to everyone!
Rony H. from Rony's Car Pros responded on 04/02/2018

Thank You Mary for an amazing review. Our goal here at Rony's Car Pros is to keep our customers at %100 satisfaction. Hope to see you again in the future.


CW
CHRIS W.
Los Angeles, CA
Nissan Frontier 2WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2018
The Best!
I take my truck to Rony's for all the service it needs. They are professional, friendly, fast, honest, and charge a fair price
Rony H. from Rony's Car Pros responded on 04/24/2018

Chris, Thank You for a great review! We appreciate you being a loyal customer to Ronys Car Pros.


RA
RICARDO A.
Torrance, CA
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2018
Excellent Customer Care
Great service.. Thank you Rony..
Rony H. from Rony's Car Pros responded on 04/24/2018

Thank You Ricardo for taking the time to review us. We really appreciate it.


Displaying Review 121 - 140 of 290 in total