Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

267 Reviews

97% Would Recommend
Latest Review 2 days ago

Reviews


AR
AMBER R.
Los Angeles, CA
Buick Encore
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/24/2019
Alway write down the mileage!
I have mixed feelings about this place both positive and negative . I chose this place because it's near my home and it was a small local business. I came in for estimates and Ronnie helped me out . He was very helpful and knowledgeable. the negative is that after the work was done get i was a little disappointed . There were grease smudge marks on the interior of my car , as well as the Rubber seal by the windshield on the driver's side is messed up . I never wrote down my mileage but when I got my car back it look like there was quite a few more miles on my car. Always write down the mileage.

AE
Alan E.
California
Lexus ES 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Spoke Alan's wife. She said the staff did a great job, and she has used this facility for years.
This review was collected via phone interview by Customer Research Inc.

KY
Kim Y.
Los Angeles, CA
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019 Category: Service
Kim said he received good service and the staff was responsive.
This review was collected via phone interview by Customer Research Inc.

SD
Sunnie D.
Marina Del Rey, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019
Review update
Lilly called my husband today to apologize for the $100 charge in replacing our Jeep's gas cap. They provided us credit and sincerely apologized for the miscommunication. Great customer service- we are definitely returning!

DM
Don M.
Venice, CA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Don said the business is very honest and forth coming with customers.
This review was collected via phone interview by Customer Research Inc.

SD
SUNNIE / LES D.
Marina Del Rey, CA
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2019
Great service!
We love coming to Rony’s for all of our Jeeps’ needs. The only issue this time was getting charge $100 just to change a $20 gas cap on our 2018 Jeep Wrangler. Rony’s staff could have told us that it would cost that much just to replace it- not worth it because the gas cap could have been done in 5mins- hubby is just worried that he would mess it up.

DB
Dennis B.
Inglewood, CA
Ford Transit Wagon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/02/2019 Category: Service
Dennis said he appreciated their time. No one walked him out to the vehicle and explained what was done, they just threw him the keys.
This review was collected via phone interview by Customer Research Inc.

DD
DENNIS D.
Los Angeles, CA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019
quick in n' out
Thanks for getting me in and out fast for an oil change on a busy day. Dennis

GH
GARY H.
Los Angeles, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019
Smog Test - Fixed my 20yr old Toyota to Pass.
Thank you Lilly and Rony for fixing my 20yr old Toyota so it could pass the Smog. It did not look good with this "check engine light" shining in my face for months, but you really came through for me again. Love you Guys.

AD
Anna D.
Santa Monica, CA
Lexus RX 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
Anna said she likes this business.
This review was collected via phone interview by Customer Research Inc.

LP
Liza P.
Los Angeles, CA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Liza said the staff was fair and the service was good and fast.
This review was collected via phone interview by Customer Research Inc.

KC
KATHY C.
Venice, CA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019
Thank you for the great service!
The staff was prompt and polite. Oscar installed the mirror ASAP. His is a real pro!

BU
Brett U.
Los Angeles, CA
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Brett said the business really took care of him and when they found out his vehicle had more problems they went above the call of duty to take care of the issue. He said Lily is the best.
This review was collected via phone interview by Customer Research Inc.

AJ
ASHLEY J.
Los Angeles, CA
Honda Insight
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019
Service was speedy & efficient
I will definitely use Rony’s Car Pros again,

CW
CHRIS W.
Los Angeles, CA
Nissan Frontier 2WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2019
Always a Great shop
Went in for my 135,000 mile maintenance. Howard greeted me and was very friendly and knowledgeable.
When I went to pick up my truck it still wasn't ready yet, but Howard got it done and was professional and friendly.
All the mechanics are great. I have been going to Rony's for years and will continue to go there.

Verified Customer
Los Angeles, CA
Lincoln LS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2019
Always responsive and thorough
Appreciate the great service from Lily and Rony and all the staff at Rony's to keep my cars going.
thanks

MC
MICHAEL C.
Buena Park, CA
Chevrolet Silverado 2500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019
Running board install on 2016 Silverado
I had wheel to wheel running boards put on our 2016 Chevy Silverado 2500.
Timeline was set for Saturday install Parts came in early so I called and changed the date to Tuesday before. Lillian met us at the door with a smile and Tony said they were ready for us.
The crew ran into a minor set back came up with a plan and the job that was quoted at 3 hrs took them 1hr. 15 min.
Work was excellent job turned out perfect.
Will be back. Drive from OC to LA in traffic and would do it again.

PL
Preston L.
Los Angeles, CA
Ford Econoline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Preston said the work provided by the business was easy and fast. He has no complaints.
This review was collected via phone interview by Customer Research Inc.

RB
RHONA / MARIANO B.
Los Angeles, CA
Saturn Aura
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019
Great reliable service
Very knowledgeable, reliable mechanics and great customer service.

Verified Customer
Los Angeles, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019
Always excellent service
Thank you!

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