Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

176 Reviews

96% Would Recommend
Latest Review 1 day ago

Reviews


CG
Cesar G.
Los Angeles, CA
Nissan Titan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Cesar said that he turned in his vehicle to this business, the staff told him what needed to be done and the service was done quickly.
This review was collected via phone interview by Customer Research Inc.

DD
David D.
Los Angeles, CA
Volvo 960
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
David said the facility provided prompt and efficient service. He said the price was good as well.
This review was collected via phone interview by Customer Research Inc.

LZ
Laure Z.
California
Volkswagen Beetle
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Laure said it went well and the staff solved the problem.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 05/21/2018

Thank you Laure for the review, glad to be of help.


KB
Kimberly B.
Los Angeles, CA
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Kimberly said she would like to thank the employees. They were the best and took good care of her vehicle.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 05/21/2018

Hello Kimberly. We try are best to offer great customer service. Thank you for the review!


LW
Larry W.
Los Angeles, CA
Chevrolet Monte Carlo
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Larry said that he has been satisfied with the facility's service throughout the years.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 05/21/2018

Larry, Thank you for a great review!


RJ
raul J.
California
Volkswagen Jetta Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Raul said Ronnie is straight forward and does great work at this business.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 05/21/2018

Thank You Raul for taking the time to review us.


SM
Samuel M.
Los Angeles, CA
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Samuel said he felt comfortable at the business and they were honest.
This review was collected via phone interview by Customer Research Inc.

LC
Laura C.
Culver City, CA
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Laura said the staff was friendly and provided her the best deal. They tried to accommodate her. They went above and beyond.
This review was collected via phone interview by Customer Research Inc.

JH
Jennifer H.
Los Angeles, CA
Honda Civic Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Jennifer said Danny, Oscar, and the staff provided great service on her vehicle. They were also very informative with the details along the way.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 04/24/2018

Thank You Jennifer, We work really hard to keep our customers happy. We hope to you again.


ML
MARIANO L.
Los Angeles, CA
Saturn Aura
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
Friendly people and dependable work. Honest Mechanics
Excellent customer service. Dependable work. Honest mechanics.
Rony H. from Rony's Car Pros responded on 04/16/2018

Thank you Mariano, We really appreciate your great review! We try hard to keep our clients happy.


LS
Lisa S.
California
Honda Civic Si
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Lisa said the staff took care of her and they were all fast.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 04/16/2018

Thanks Lisa, we are glad you're pleased with our service.


RM
Rick M.
Los Angeles, CA
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Rick said that the business always treats him well.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 04/16/2018

Thank you for the great review Rick, We're always glad to help.


EG
Elias G.
Los Angeles, CA
Ford E-250 Super Duty
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018 Category: Service
Elias said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 04/02/2018

Thank You Elias for your review.


WF
Willy F.
Los Angeles, CA
Nissan Pathfinder
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/26/2018 Category: Service
Willy said there was some miscommunication. The business gave him some wrong information about the pricing.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 04/24/2018

We are sorry about the inconvenience, we really appreciate your feedback.


MB
Molly B.
Culver City, CA
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Molly said they are really friendly and they do good work.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 04/02/2018

Thank You molly, We are happy to hear that you had a good experience with us. We look forward to seeing you in the future.


DM
Don M.
Venice, CA
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Don said this business was timely with the service and they did what they said they would do.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 04/02/2018

Don, Thank You for sharing your experience with us. We look forward to serving you in the future.


TK
Teblez K.
Los Angeles, CA
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Teblez said Ronnie is a great guy. The staff does good quality work, and the customer service is good .
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 04/02/2018

Thank You Teblez, we look forward to working with you in the future.


JB
Jonathan B.
Culver City, CA
Subaru Impreza Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Jonathan said the service was done well.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 04/02/2018

Thank You Jonathan, we appreciate your buisness. Please come back to visit any time.


EG
Eusebio G.
Los Angeles, CA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Eusebio said the staff are good mechanics.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 04/02/2018

Eusebio, Thank You for being a loyal customer.


TS
Todd S.
Los Angeles, CA
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Todd said the service provide by the business was well done and both reasonably and competitively priced.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 04/02/2018

Todd, Thank You for taking the time to leave this review. We appreciate your buisness.


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