Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

347 Reviews

100% Would Recommend
Latest Review 1 day ago

Reviews


JM
JACK M.
Dunedin, FL
Pontiac G6
Verified
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07/19/2018
Great Service, excellent communication!
My brake problem was assessed quickly and accurately with a thorough explanation as to why various components were needed. The Aaa discount was a nice feature.

MM
Melanie M.
North Wales, PA
Subaru Forester
Verified
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07/19/2018
Windshield Repair
Bob and his team at UGSC came through for me yet again! My windshield sustained a crack on a long drive and I was able to take it straight to Bob for an assessment on the way home and immediately set up an appointment within a few days. I got a ride to and from work so was able to be at my job while the repair took place in one day. Excellent service and follow up as I could bring the car back the next day to take off the protective tape. Always friendly, courteous and very customer-oriented as well as providing excellent automotive service. Still the best! Thank you!

JS
James S.
Lansdale, PA
INFINITI I35
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
James said he has been dealing with the business for years, and they always do outstanding service.
This review was collected via phone interview by Customer Research Inc.

GG
Greg G.
Lansdale, PA
Toyota Prius
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2018 Category: Service
Greg said, the work was good but he would have liked more information before agreeing to the service.
This review was collected via phone interview by Customer Research Inc.

LW
Leon W.
Lansdale, PA
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Leon said they are great and very helpful. They are very accommodating. He is given a ride to the train station.
This review was collected via phone interview by Customer Research Inc.

KB
Ken B.
Lansdale, PA
Jeep Wrangler
Verified
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07/03/2018 Category: Service
Ken said the employees provided consistent service.
This review was collected via phone interview by Customer Research Inc.

BM
Beverly M.
Lansdale, PA
Mazda Mazda3
Verified
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07/01/2018
Inspection and service completed
Bob, Josh and the group are always friendly, courteous, and willing to service your car and thoroughly explain what is needed and what it will cost.

JJ
JOY J.
North Wales, PA
Chevrolet Impala
Verified
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06/25/2018
Air Conditioning
I took my car in because the air conditioning wasn't working. It works great now!

RS
ROBERT S.
North Wales, PA
Lexus IS 350
Verified
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06/24/2018
Service
Feel I can trust them to do what’s right for my car but not do any unnecassary work and at a fair price

KO
Kevin O.
Drexel Hill, PA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Kevin said the employees were very fair. They provided great service. They were very accommodating.
This review was collected via phone interview by Customer Research Inc.

RB
Robert B.
North Wales, PA
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018
Very courteous and professional
Liked this service place very much.

BD
BILL D.
Lansdale, PA
Chevrolet Equinox
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2018
Came thru for me!
UG was there for me when my car broke down- I rolled into the station and they helped me right away. Offered me a car to take to work. Lifesavers- thank you guys!

MM
Melanie M.
North Wales, PA
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018
Routine Maintenance
I just had my car in for routine maintenance and summer preparation. I had another quality, first class experience with Upper Gwynedd Gulf. I received transport to and from my workplace and my car received necessary maintenance at an excellent price. Bob, Josh and everyone at Upper Gwynedd Gulf look after their customers well and I highly recommend their service to anyone who wants good workmanship, good pricing and extraordinary customer service. A Plus as usual!! Thank you!

TN
Tapan N.
Lansdale, PA
Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2018 Category: Service
Tapan said he was satisfied with what the staff did, but the service was very expensive.
This review was collected via phone interview by Customer Research Inc.

AD
Annamarie D.
Lansdale, PA
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Spoke with Mark. He said he had no issues with the drop off or pick up service. He said the staff were polite and the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

DJ
Dorothy J.
Hatfield, PA
Toyota Venza
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Dorothy said she's never had a problem with this facility.
This review was collected via phone interview by Customer Research Inc.

KW
KELLY W.
Horsham, PA
Ford Escape
Verified
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06/05/2018
Great place with honest people
I have taken all my cars to Josh and Bob and appreciate all they have helped us with. They have answered so many car related questions and provided valuable advice.

JR
James R.
Philadelphia, PA
Lexus RX 330
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
James said the staff provided great customer service.
This review was collected via phone interview by Customer Research Inc.

DD
DENNIS D.
North Wales, PA
Ram 3500
Verified
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05/28/2018
Friendly, extremely helpful, reasonable price
I've been a regular customer of Upper Gwynedd Service for quite some years. I find Bob, Josh, & the rest to always be very helpful and they clearly communicate what our vehicles need & what they do not need. I've been at other service centers in years past and been treated less than fairly. Other garages look for every little thing that "just has to be fixed now". While I get a full synopsis as to the condition of the vehicle, I am given a clear understanding of what needs to be repaired now, what can wait, & a clear understanding of the ramifications of waiting on a particular repair.

I highly recommend Upper Gwynedd Service Center.

LM
Linda M.
Lansdale, PA
Nissan Altima
Verified
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05/20/2018
Car Serviced
I've been using Upper Gwynedd Service Center for many years. On my recent trip Josh called me went over the problems with my car, provided solutions and resolved the issues.

Displaying 1 Review