Exceptional service with a smile & honesty; a rare experience these days!
I drove in with a hole in my exhaust pipe (1999 Honda Accord) knowing this could cost me more than th
e value of the vehicle and also needing an oil change. Once my car was on the lift, I was invited to see where the hole in the exhaust system was. I also saw that there were a few leaky spots & asked about those. Frank noticed that I was running with 3 snow tires & so suggested that these be balanced & rotated, which makes sense. Of course, once the wheels were off, it became evident that I needed brakes, so my repair bill became ever larger....!!!! As a person on a fixed income Frank managed a welding fix on this old vehicle for the exhaust system which is such a blessing!! With new brakes on the front, which are never negotiable for safety's sake, an oil change as planned as well as the added intelligence of learning what fluids I must attend to when maintaining the vehicle and my tires rotated for better driving and longevity, I feel grateful to have Hondar House & Frank Augello maintaining my old car. He's the expert here; certainly not me!
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I brought my Prius to Good News Garage for a check engine light. They found that the issue was covere
d by Toyota's extended warranty and recommended that I bring the car to a Toyota garage. They were correct and indeed I paid nothing for the repair... except $170 to Good News for the diagnosis. So on the one hand their recommendation was spot on and honest, but on the other hand I might go directly to Toyota next time.
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Very happy with the work. I went there for oil change and brakes.
Thomas the cashier very helpful, h
e even offered me a ride home.
Chris explained to me details what needed and everything was done on 2 hours. Definitely I recommend and I will be back
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Friendly and efficient. An oil change that is almost 1/3 the cost than that at a Porsche dealership.
All fluid top off too! I would come back for all scheduled interval maintenance service; which he can do.
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I have been taking my truck to Charlie's garage (Boston Auto Tech) for years now, and have always rec
eived the best quality service, repairs and maintenance possible.
Once you find a business like Boston Auto Tech you will always be a loyal customer.
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I’ve been bringing my Audi to European Motorsport for many years now. They have always been honest ab
out the work that needs to be done and what we need to keep an eye on. I brought them a list of what the dealer said needed to be done. They did all the work and saved me a ton of money. Super patient and professional. I highly recommend you check them out.
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