1715 South Academy Blvd
Colorado Springs, CO 80916
5 stars isn’t enough
I cannot say enough good things about Beers on academy. They were so good to me when I knew virtually
nothing about what was even wrong with my car & what I needed repaired. The service was so quick, professional & friendly all the while. They took my car in last minute, needing break pads, rotor & 2 caliper replacements, gave me pricing estimates right then and there and were able to fix my car faster than I could make the money to pay them for it. They worked with me to help me find a great towing company to have my car towed & gave me a military discount on top of the original first timers discount they decided to give me just out of the kindness & fairness in their hearts. I cannot thank them enough for fixing my car & being so great throughout the entire experience. I went into their shop almost in tears over my car, they were able to break down everything for me to understand & assure me that they could fix everything quickly, easily & affordably. I won’t ever go anywhere else, their service is unparalleled & id recommend them to anyone around.
Very bad customer service treated me like a common criminal when I was try to be a paying customerr
Very very bad customer service at your Galley location. I was lied to and treated horrible! I will ne
ver patronize nor recommended this place to anyone! I was made to feel like a complete fool! Behind the non professional help. Her name is Theresa she's a good liar! And there is no way to make a complaint because they all stick together. So that is why I am here. They stopped answering my calls. And I was told the general manager was gonna give me earlier before they stopped taking my calls. But ive yet to hear from him also. I was treated like a common criminal. Called security lied on me. And said I was acting irrate. But if you were to go back and view the camera I was acting like a sane person rather calm if you ask me by the lies I was told all day. The lie that was told by theresa too me was that the tow truck driver never left the key to my vehicle with her.
Then when she did find the key she lied and said the key was broke which it wasn't. Then kicked me out in the cold said that I could not wait on there property for another tow truck to come tow my vehicle back to my home. After bing caught in in all her lying she didnt want to service my car nor let me use there tow services.so and then she called security and lied on me . she is Theresa at the 3655 Galley Rd 80909. I literally just been spending money on getting my vehicle towed back and forth. Oh I forgot to mention how I ended up at the location because I was at home just getting off work. And thersa called me and told me that she located my keys but they were broke. Says she found them outside in the snow. It's Not even that much snow outside. Mind you the tow truck driver said more than once. I quote "he left the keys with the gal at the front desk". So anyhow Theresa told me that she will not do any work on my vehicle unless I come in and inspect the key and the vehicle. I paid my neighbor to drive me there. And to get no service and treated bad kicked out in cold lied on just terrible. I'll be writing a review with the BBB also. Can someone please reach ot to me? My email is email@example.com