It is always strange to rate a car service experience as a pleasure, but they do make it as enjoyable
as possible. The communication is always direct and concise at a fair price. For an auto repair shop that says alot.
I could not recommend they more highly for any of your automotive needs.
Finally a group that does what they say and says what they did!!
I was referred to ACE Car Care by a client of mine who’s home I was remodeling and it was the best th
ing that ever happened to my truck! My 2005 F250 6.0L Diesel just turned 250,000 miles in June and I am inching closer to 300,000 every day. This is all due to ACE Car Care, Natalie, Jamie and of course Johnny!!! thanks to you all!
A good friend referred me to Beas and I'm glad he did. They are top notch. They quickly diagnosed t
he issue I was having, thoroughly explained it to me, and completely inspected every aspect of the engine after the repair to make sure the issue was taken care of. They also explained in detail what the issue was and how they repaired it. My good friend told me he trusts them more than the mechanics at the dealership he works at, and now I know why.
I went in the shop today because they were on the list in Repair pal. Upon entering, the welcome was
amazing. Matt spoke to me like he had known me forever, and that eased my anxieties. He looked at the list of repairs that I was given by another garage, checked my vehicle and then told me what I needed and what I didn't. He quoted the prices, and at once I realized that they were cheaper. They gave me a ride home, while they worked on my vehicle and then came to get me when they were done. I was very impressed with his honesty, and with their efficiency.
I will definitely make them my garage, moving forward.
My experience was more than fair and above average
I really appreciate your understanding and patience for the length of time for me to make a decision.
I believe your team was open to let me view the repairs and motor swap.
I would have liked to been informed of cosmetic damages due to age and Texas heat. Some items were glued in the seams and some items were cut off. I do understand the frail plastic parts do break, but I would have like to be informed it had happen instead of me discovering them later on my own.
Overall, my truck is running good as planned and I will still recommend Jackson Automotive.
I always get excellent service. Tony is very thorough and checks everything before contacting me with
an estimate of the repairs. They are fair and reasonable on their prices. Competent and work is done quickly.