Did this shop was the only shop that would give me a reasonable estimate estimate and had time to tak
e me take me I thought my Duramax water pump was out.
I had replaced that thermostat housing and there wasn't owing that that I thought that old one was fine but it started leaking right after I replaced the housing .
I am giving them a good rating for one reason they could have easily charged me and replaced my water pump but it did not need replacing they were honest and told me it's not leaking from your water pump so if I had taken the time to put the opening and I would have saved myself the myself $800
But they had the tools to pressure test my whole cooling system and tell me the truth so for that I will say they are a good shop.
The mechanic did hang up on me once.,,,,,
when I had asked him if he used the "bleed screw"
to bleed the air out of the system after finishing
As it said low coolant after driving a few miles.
Their mechanic wasn't aware there was one( it's located on top the thermostat housing)
Well, me a woman telling him the fact,
" click" went phone, he hung up.
That's the only reason I lowered their rating to 4 start.
But it's OKI,
I bled the air out myself of the cooling system lines, on my Duramax.👍😇
I came into Automation originally intending to get my coolant thermostat replaced, but instead discov
ered that I had a dirt nasty fuel leak that had made my car unsafe to operate. Bill was quick to inform me of the situation and went above and beyond to make sure my car was safe to drive again, and all before I had work the next day too!
Being a girl who doesn't know a whole lot about cars I'm always worried about how I'll be treated by the staff when I'm going into a shop for repairs, but the fine folks down at Automation are always thorough, informative, and and very helpful with answering any questions I have about the service. It's always a pleasant surprise to find the price is usually way less than I expect it to be as well. I can't recommend them enough!
I had a truck whose back up lights that did not work after having a cover put over the bed. They had
it fixed in a day. Person who put the cover on had pinched some of the wires. Previously had a Jeep whose engine light kept coming on. Went to two other garages and the second one referred me to Monkey Wrench. A difficult fix but Monkey Wrench got it done. Wish I could give them higher than a 5. Most honest people ever.