Absolute Auto has been servicing my car for many years. They are always very personable and offer gre
at service at a fair price. They speak to me by name every time I come in which might be twice a year. Their building and bay area's are always very clean. It's obvious,....they care about the customer and making sure your car is fixed and safe to be back on the road. Thanks Absolute Auto!!!
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About a month ago I had 2 knock sensors replaced on my 2002 Lexus RX300. The next day I was driving
to Charlotte, NC and I broke down around Pigeon Forge. I got the vehicle to a repair shop and had to leave it for the weekend because the codes for all six cylinders showed misfires. Upon my return to get the vehicle they had replaced all 6 plugs and coils. Then mentioned to me that the computer grounding wire had come loose and the bolt was "nowhere to be found." So they replaced the bolt. When I got back to Dan and told him the story he said he would give me a full refund of my bill in East TN which was $725 and a hassle. He also said he wanted to test the coils because there is no way all 6 would go bad at the same time. When he tested them all 6 were still GOOD!! However, Dan stuck by his word and gave me a refund even though all that needed to be replaced was the grounding wire bolt.
DAN IS THE MAN!!
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