Excellent attention and customer service, one stop shop!
I have a Land Rover that has been having issues since the manufacture's warranty ran out, so I been t
aking it to Griffin's since and they have saved me thousands of dollars compared to the dealership and my car has always been well taken care of and they have always been very transparent with their prices and fair with the part prices too. I take it in for regular oil changes and maintenance, they never try to up sell me or add more to the issue, Griffin's is definitely a shop I can trust and recommend.
I really appreciate that I can take my 2013 Mini Cooper to 1st Ave. European and when I pick it up a
few days later all of the annoying "warning" lights are off and she seems "good as new"... I find the entire staff helpful, professional and highly competent.
I was grocery shopping and when I was finished shopping I started my car, but it was dead. I called
for a tow truck, but no one was available to come right away. I was alone and didn't know what to do. I called my son-in-law and he and my daughter came and jumped my car and got it started. We went to my son-in-law's mechanic and he couldn't help because they did not have the battery I needed and sent us to Clifton. I have to tell you I felt so happy. They were so helpful and explained what they had to do to make sure it was the battery and made sure there was nothing else wrong. They put in the battery and called me to let me know all was well and I picked it up in the morning. They did not gouge me money wise. I pain a reasonable price which could have been more. I am so happy that I went there and I see what a good company they have and the great people that work there. They were so good to me and did a great job on my car. They checked everything twice.
I highly recommend Japanese Car Masters. Excellent service from start to finish.Excellent technicians
listen to all concerns and give detailed explanations of work to be done, even a print out if desired.
Professional, honest, and skilled mechanics. The very BEST customer service!
I'm very pleased with recent auto service. Got the job done efficiently, well, and delivered when th
ey said they would. As a bonus, and of great convenience, is their transportation to/from office. Tory is professional and trustworthy. Another happy customer!