117 E. Evelyn Ave Mountain View
Mountain View, CA 94041
Great Service on the phone, in the shop and beyond
Thank you Smog it Mercedes team! I would like to recognize Raymond for not only taking care of my car
, but taking care of me. i had to have the car towed there while I live in another state, he explained what the car needed, fixed it and communicated. When I picked it up we discovered another issue that was resolved the next day. Then to top it all off he took the time to help me understand the nuances of this new to me car before driving it more the 800 miles home the next day!
Yesterday, I went to start my daughter's Honda CRV before she got back in town from college, and it n
eeded a jump. After I started it, the steering did not work. I called Chet's and over the phone, the owner basically told me that if I went to a supply house and got a new battery, that would almost for sure fix the steering. Well, since the owner seemed fair and honest over the phone, I scheduled a service since the car needed an oil change anyways. I get there this morning, ask the owner to do a full diagnostic which I know is always a possible expensive repair. But he said no problem. He looked at everything, topped off the fluids, changed the oil, put in a new battery, and had it all done in close to a half hour. So honest. Very nice people.
What I thought would be a simple bolt on front splitter for my 2013 VW CC RLine turned out to be much
more complicated. The techs at Sprint Autoworks are like artist and sculptors that can take a lump of clay and turn it into a work of art. They came up with a creative and workable solution to solve this install challenges. I think most other shops would have said it can’t be done or would have sent me to a body shop that would have charged me much more money for this same work. Highly recommend Sprint Autoworks for your suspension, tuning, custom wheels and minor body work services.
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