My car started leaking gas so I checked the dealer and Griffin. Griffin talked to me and I was impres
sed. The dealer did not reply to me. Carlos listened to my amateur analysis and adjusted the repair plan to optimize the job. Even while I was there dropping off the car, he was ordering (OEM) parts to speed the process. By the end of the day, my car was repaired to my satisfaction. I will definitely use them again!
I really appreciate that I can take my 2013 Mini Cooper to 1st Ave. European and when I pick it up a
few days later all of the annoying "warning" lights are off and she seems "good as new"... I find the entire staff helpful, professional and highly competent.
Recently I brought in my 2019 Range Rover for a scheduled maintenance- making an appointment was a br
eeze, the service was done the same day. I am so happy I found Import Auto Specialists - I will definitely use them in the future.
I'm very pleased with recent auto service. Got the job done efficiently, well, and delivered when th
ey said they would. As a bonus, and of great convenience, is their transportation to/from office. Tory is professional and trustworthy. Another happy customer!
I highly recommend Japanese Car Masters. Excellent service from start to finish.Excellent technicians
listen to all concerns and give detailed explanations of work to be done, even a print out if desired.
Professional, honest, and skilled mechanics. The very BEST customer service!