The best customer service I have encountered. The mechanics went to work on my A/C and had it fixed
lick-ity split. Best mechanics and I just found the rare family owned repair shop and definitely recommend it to family and all friends. Best of all Best cost to repair. Loved it.
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I really appreciate that I can take my 2013 Mini Cooper to 1st Ave. European and when I pick it up a
few days later all of the annoying "warning" lights are off and she seems "good as new"... I find the entire staff helpful, professional and highly competent.
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Last time my 16-year old Subaru went in for an oil change, it was overdue. Technicians noticed the o
il was low. Oil was changed, and Bill advised me to bring the car in after 500 miles to check whether the low oil was the engine starting to use oil, or merely because the car had been overdue. When I had clocked 500 miles I took the car in as instructed. Technicians checked, found oil level normal. Bill advised another check after the next 500, just to be doubly sure. No charge.
IAS had been taking care of my cars for the last 20 years.
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Today is mh first day going there but he seems to know wat hes doing and very nice and friendly
and was very uofront and and explained everything very clearly
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I'm very pleased with recent auto service. Got the job done efficiently, well, and delivered when th
ey said they would. As a bonus, and of great convenience, is their transportation to/from office. Tory is professional and trustworthy. Another happy customer!
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I highly recommend Japanese Car Masters. Excellent service from start to finish.Excellent technicians
listen to all concerns and give detailed explanations of work to be done, even a print out if desired.
Professional, honest, and skilled mechanics. The very BEST customer service!
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