Luis Martins has been my Service Advisor for 13 years . He is the most polite,
Honest and fair empl
oyee in the whole dealership. I have bought 3 cars over the 13 years . I go Sansone's because after you get that new car you're going to need service and Luis is the professional .
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Wonderful people, efficient, helpful, understanding, thorough, detail oriented, professional, friendly, a nice relaxed atmosphere, easy going, easy to deal with and accomadating
I purchased a new SEL Venue in April 2023. My salesman Tommy Tong was terrific. He gave good advice,
showed and explained every detail about the car, was a walking encyclopedia of knowledge related to any and all cars - car history, car engines, car buying, car selling, car track records, etc. He had a wealth of knowledge he was always sharing. He was friendly, relaxed and helpful. He had a great sense of humor which made my task of choosing to buy a vehicle at Hyundai pleasant and enjoyable. He was also thorough and didn't miss a beat. He moved things along by being very detail orientated and where I missed a step with paperwork such as needing proof for something he could promptly fill in for me. He was always one step ahead in the process of car buying and so made it easy- peasy. He was there every step of the way which I appreciated since buying such a big expensive item can be daunting. There is a great staff over there in addition to Tommy. Their financial wizard, Charlie, went over the expense and numbers with me very thoroughly and chose a course of action to save me money. He also gave good advice to save money in the future. Even salesmen that I was not dealing with were friendly and courteous. There is an outstanding team there which makes this a comfortable place to buy a car. It was not intimidating in the least. This was a pleasant experience in a pleasant atmosphere and so I highly recommend Bayside Hyundai, not to mention, that these cars are truly good, solid vehicles in every way. The salesmen know their cars and believe in them. This gives a buyer confidence in their purchase.
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