This is a dealership, unlike other dealerships. The General Manager, Steve, is a man of integrity tha
t understands what it means to stand behind your word. A concept and a trait that is rare in today's business world. You can believe him when he tells you something, and your trust is important to him. Go visit this dealership. Invest in someone that is honest and credible. Reward their choice to stand up for doing the right thing. I am a customer for life.
Mikey Was awesome to work with, sent us everything we needed prior to coming in to help us with our d
ecision on a Dodge Durango they have that I now happily own. Nice to meet a Good honest man in this industry.
Sincerity and Integrity are the best words to describe my experience
So glad I leased my 2018 GTI from University VW. I had talked with a few other dealerships but liked
how University VW made me feel valued as a customer, and I already had previous experience with their stellar Passport Service. I began working with Ahmed, but when he had an emergency he handed off the deal to A.K. The transition was seamless, and both guys were awesome to deal with. A.K. was courteous, friendly, professional, and followed through with every detail. The employees at University VW really made me feel welcome, and the whole process was painless. I ended up with the exact car I wanted and felt I got a great deal. I would highly recommend A.K. and Univeristy VW!
Came in for a part recall replacement. They were great as usual but I asked if the car been plugged i
n and charged (it’s electric) they said yes . But they had not, if this not an expectation they could have said as much.
Greg took care of everything on my list, even though he said service is usually just an oil change an
d checking fluids. I was very pleased with the service! To the company, I would change the address on the emails to remind me to get my car serviced. It sent me to the dealership, not to Ford service, which made me late for my appointment. It was not helpful.
11000 Tukwila International Blvd
Tukwila, WA 98168
finance department daniel
I recently went in and purchased a car at horizon ford after being sooooo disappointed with car pros
in Renton. Daniel helped us and made up for the horrible service we experienced at car pros. He promised he would take care of us and he went over and beyond. I would highly recommend you going to see Daniel and he will do you right. I would not recommend dealing with Roberto.
A few weeks ago I went in to sign paperwork on my new 4Runner that we were waiting to get shipped her
e. My dad di all of the leg work for me (I do not live close to the dealership and he does) and so when we went to go in and sign, pretty much everything was done and the paperwork was ready for us. They went the extra mile and put a huge red bow on my car to make it extra special when I saw it in person for the first time, and even added a personal touch as another extra. They went out of their way to make sure I was taken care of, and every single person I interacted with felt like they were family or I had met them before. They went the extra mile in getting us the best deal and I could not be more thankful. Shay was an absolute delight to sign paperwork with, and Alex and Tom really made the extra effort to make this an exciting and personal experience. 10/10 would recommend this dealership and team, and also 10/10 would recommend a 4Runner. Best car I have ever had!
Told my self I wouldn't buy new. After Peter Hubris helped my girlfriend a month ago with her 2018 To
yota RAV4, she couldn't stop raving about her new car. I was curious and I wanted to see how competitive the pricing was in comparison with the classifieds and other dealers. Couldn't be beat. Not only will Peter give you a competitive price, Peter will make sure you're informed and as comfortable as can be throughout the entire process. Today, I also came to buy a 2018 Toyota RAV4. My ankles dislocated so I came in crutches. It was busy but that didn't stop him from helping me move everything over from my old car, including a Thule. Nothing to say but good things working with Peter. His desk is to the far left back corner towards the window if you're looking for him. Haven't worked with any other of the staff, but I'm sure you can't go wrong here.