WOW! start-2-finish, truly a remarkable experience!
It has been pleasure working with Gladstone family during the purchase of my new Miata. I could not
have wished for a better experience, hands down, Gladstone rocks! Compared to other local/regional dealers, Gladstone has been the easiest to communicate with for online inquiries. Lynn Sanchez has done an AMAZING job with sending prompt and through replies to all my inquiries. The out-the-door quote Lynn has provided was, by a large margin, better than what other dealers have offered.
I scheduled an evening appointment and when I arrived the Miata was parked inside the showroom for inspection and test drive. Few minutes behind the wheel was long enough to fall in love with the Mazda's masterpiece. It was quick & easy to fill out the paper work and get approved for financing. Daniel has helped me with signing relevant documents. I've been offered various dealer packages/services, and decided to add pre-paid factory recommended maintenance plan to my purchase. Overall, I rate my experience as 6x stars (out of 5x)! Do yourself a favor and avoid the hassle; check out the Mazda at Gladstone for your dream car. You won't be disappointed, I promise! :)
By the way, did I mention that I drove off the lot with a full tank of gas? ;)
I went in for an oil change. There was additional work recommended, I took them up on it. They arrang
ed a ride home for me and arranged a ride back to the dealership for free. They were very quick to assess and recommend and ensure I wasn't waiting around. Very courteous. I'm glad I purchased my vehicle here and choose to get it serviced here, they have the concierge service down, pat.
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G. Honda always does a great job at explaining what my car needs and why the repair is needed. Somet
imes I need to delay service til next paycheck comes but they don"t hassle me. They listen & then do a great job of taking care on my needs.
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Having worked at Dodge and for Scott many years ago also to have done business with the business I ca
n not say enough great things about this company and family. They are what every other dealership should be measured with
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Excellent job satisfying a picky customer. Ivan and the staff did a wonderful job getting us in and
out the door with exactly the car we were looking for.
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