I am from out of state and broke down in Deerfield Alex did a great job explaining the problem over
the phone first to me and then again to my husband. Then they determined that a less expensive solution was probably all that was needed and he explained that. Very thorough paperwork and photos were provided to give to my usual mechanic, should the problem arise again. If I had to break down, I was very fortunate to have my car towed to this service center!
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location,professionalism, no bs straight forwardness
JP Auto which is in a convenient location @135th & ridgeland(west side of street) yet it's away from
overbearing traffic. Their service work is dealership quality at a VERY competitively affordable price. Anyone who would wait hours at a dealership or go to under qualified quick oil change place needs to place a signal call to JP Auto. They will give you an appointment which allows you to get in and out in a timely manner. I have called last minute when crunched for time and they have gotten me in immediately or asap because they are loyal to anyone who chooses to do business with them. I have no "IN" or personal agenda with them. They just simply do quality work. I had an engine light that kept coming on from time to time that dealership couldn't figure out and tried charging $100's for. They found issue and took care of it on first attempt with an explanation of reason. Cost was nominal. Highly recommend. I give them a 11 on a scale of 1-10.
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Rich, Ken, and all the staff are professional, caring, and solution oriented. They have helped me
numerous times and gone far and beyond with whatever situation I have experienced with my older car. I highly recommend them!!
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Called and explained issues pertaining to my work vehicle and they took care of me immediately. They’
ve been working on vehicles for my dad and I and for years and I will never go anywhere else. I trust them more than dealerships.
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