Came in for an oil change and a noise we were hearing. They tried hard to recreate the noise and chec
ked out lots of things to ensure the safety of our old car. Really appreciate their honest and determined attempts to help.
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Excellent service for my car and customer service for me.
I have been using City Radiator services for almost 17 years. They have always been very helpful and
quick to tell me if the car didn't yet need the service I requested. I appreciate their committment and respect for their customers and the customer's wallet. They are great to work with.
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Our front brakes on our Ford Taurus SHO needed replaced. The day of our appointment they discovered t
he wrong brakes were sent. They got on the phone and the correct brakes were there by 10:00 am. Only an hour past when they planned to start. That said they got on them immediately and we were out of there around 11:45. Very efficient and fairly personable. We will go back with any other automotive issues as long as we live close enough to do so.
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Needed to replace both tail light assemblies on my pickup. When scheduling, Jeff recommended that I
get the actual parts myself and that they'd install them. I followed his advice and saved a considerable sum. They always go the extra mile for customers. We are lucky Johnson' Auto Repair is in the area!!
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We take several vehicles to East Urban for service. They have never failed to provide excellent serv
ice. They respond quickly, provide honest estimates, live up to their promises and will save you money compared to a dealer every time. Their communication is excellent. I highly recommend them.
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