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ALEX FATHI

SALES MANAGER
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(65 reviews)
79

MB
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Matthew B.
Murrieta, CA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2021
verified customer Verified Customer
10
Category: Sales
Concerns Regarding New Vehicle Handled
Temecula Hyundai took the concerns about the defects in our new vehicle serious. They contacted us promptly to schedule a time to bring it in and correct the problems.

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/14/2021
8
Category: Sales
Overall good experience
Selection of cars on the lot was far superior to any other dealership we visited. Staff was courteous and attentive. Inflated pricing due to inventory shortage was a hard pill to swallow, but unfortunately all dealerships are doing it right now.
RICHARD D. from Temecula Hyundai responded on 12/15/2021 11:25 AM

Thank you for speaking with Diego regarding your experiance at Temecula Hyundai. We value as a customer and hope we can continue to give you excellant service.


Arnold J.
Valley Center, CA
2022 Hyundai Ioniq Phev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2021
verified customer Verified Customer
Category: Sales

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/27/2021
10
Category: Sales
Great job.
The people at Hyundai Temecula was upfront with there answers to my questions and was very patient.
RICHARD D. from Temecula Hyundai responded on 10/28/2021 10:11 AM

Thank you for the outstanding review, You are a valued customer of Temecula Hyundai, I hope we can exceed your expectations everytime you visit. Thank you for speaking with Dean and agreeing to rescore .


LG
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Lilibeth G.
Hemet, CA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2021
verified customer Verified Customer
Category: Sales
Finally purchasing a car I totally LOVE!
This was my second auto purchase. My first one was a nightmare. Truly horrible experience. The team over at Temecula Hyundai made my first experience practically go away and replaced it with such a wonderful day. And I finally got the red vehicle I wanted. Her name is Red Delicious. And frankly, I couldn’t be happier!
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/10/2021
Category: Sales
Finally purchasing a car I totally LOVE!
This was my second auto purchase. My first one was a nightmare. Truly horrible experience. The team over at Temecula Hyundai made my first experience practically go away and replaced it with such a wonderful day. And I finally got the red vehicle I wanted. Her name is Red Delicious. And frankly, I couldn’t be happier!
Recommended
RICHARD D. from Temecula Hyundai responded on 05/11/2021 10:32 AM

We are so happy we could earn your business and help erase the nightmare the first purchase experiance at another dealership. Thank you for allowing us to earn your business and agreeing to retake the survey, It means the world to us. Thank you again.
Richard Dickens, Sales Director


CG
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Cheryl G.
Menifee, CA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2021
verified customer Verified Customer
Category: Sales
HIGHLY RECOMMENDED!
The team members (including Richard, James and Chris) at Temecula Hyundai were very attentive, courteous, knowledgeable about making sure my needs of dependable transportation were met. OUTSTANDING SERVICE!

I will return!
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/03/2021
Category: Sales
HIGHLY RECOMMENDED!
The team members (including Richard, James and Chris) at Temecula Hyundai were very attentive, courteous, and knowledgeable about making sure my needs of dependable transportation were met. OUTSTANDING SERVICE,!
I will return!
Recommended
RICHARD D. from Temecula Hyundai responded on 02/03/2021 03:15 PM

Ms Grayson was very happy and would like opportunity to rescore survey.


CA
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Christopher A.
Temecula, CA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2020
verified customer Verified Customer
Category: Sales
Hyundai ELANTRA 2020
From start to finish the process was easy Jose was very knowledgeable about the vehicle that I want it. Jose keep in contact with me even after I purchased a vehicle to make sure that I was comfortable operating it. Last financing was even easier plan on buying another vehicle for my daughter in the future
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/15/2020
Category: Sales
2020 Hyundai ELANTRA purchase
Exceptional service and Fabulous pricing discount Financing was very easy start to finish
Recommended
RICHARD D. from Temecula Hyundai responded on 12/22/2020 12:47 PM

Nice speaking with you, Thanks for agreeing to relook at the survey.


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