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AIMEE NICOLE GASKILL

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(61 reviews)
77

JS
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Janet S.
Buford, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Very Happy with my experience
Aimee went above and beyond to help me.
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 04/01/2022 07:40 AM

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars

Employees worked with

PT
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Perisha T.
Buford, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
1st service for 2022 Elantra
The young lady who checked me in was friendly. Although they are under construction the waiting area was clean. I purchased my car here and will continue to come here for service.
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 03/25/2022 05:30 AM

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars

Employees worked with

DB
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Danny B.
Dacula, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Routine service
Great fast service!
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 03/08/2022 05:33 AM

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Employees worked with

PW
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Patricia W.
Flowery Branch, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
The Best
When I called Hyundai mall of Georgia it was to see if they had a loaner vehicle. Unfortunately they had none left but what they were able to do was reschedule my appointment at a sooner date that I could be there. When I got there staff was knowledgeable and friendly and efficient and went above and beyond what they had to do.
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 02/22/2022 05:01 AM

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Employees worked with

Verified Customer
Duluth, GA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2022
verified customer Verified Customer
9
Category: Service
Great service
Great experience. Staff was busy but got everything done.

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/29/2022
Service Type: Maintenance
10
Category: Service
As always, great service
Service and staff were great
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 01/29/2022 07:46 AM

Thank you for taking the time to complete our survey. A representative from Autonation Hyundai will be reaching out to you to see how we can better serve you. 

Employees worked with

CI
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Cheul I.
Sugar Hill, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Awesome
Thank you for doing quickly.
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 12/31/2021 11:20 AM

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Employees worked with

DM
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Dan M.
Gainesville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Oil change and recall updates
Everything was done in a timely manner and completed. Staff (Aimee) was great, friendly and helpful.
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 12/21/2021 02:12 PM

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Employees worked with

DM
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Dan M.
Gainesville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Prompt and courteous service
In this upside times of 2021, my servicing of my car was over and above expectations.
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 12/11/2021 05:06 AM

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Employees worked with

VB
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Vincent B.
Pendergrass, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Excellent service advisor Amiee
Takes care of your needs and makes sure you are keep advised of progress during service.
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 12/08/2021 05:57 AM

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Employees worked with

JH
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John H.
Flowery Branch, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Service work
Service department is exceptionally good. The service people are friendly and helpful. I have spent a lot of time there and they are always ready to help.
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 11/22/2021 05:10 AM

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Employees worked with

GT
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Gary T.
Lawrenceville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Convenient, prompt & economical service
Recently dropped off my vehicle for a service visit and the staff was friendly and attentive and the requested service was completed in a timely manner at very reasonable cost.
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 11/12/2021 05:05 AM

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Employees worked with

Verified Customer
Sugar Hill, GA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2021
verified customer Verified Customer
10
Category: Service
Quick Response with Issues
Hyundai was quick to answer my problems and try to provide help and fix my problems.

Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/19/2021
Service Type: Repair
5
Category: Service
Brakes still squeak
Went in for squeaking brakes. They said brakes were fine except they are still squeaking and making noise.
JUSTIN M B. from AutoNation Hyundai Mall of Georgia responded on 10/19/2021 10:00 AM

Thank you for taking the time to complete our survey. A representative from Autonation Hyundai will be reaching out to you to see how we can better serve you. 

JUSTIN M B. from AutoNation Hyundai Mall of Georgia responded on 10/19/2021 10:09 AM

THANK YOU TAKING THE TIME TO SPEAK WITH US

Employees worked with

Verified Customer
Sugar Hill, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Regular Service
Great service. Thank you Aimee.
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 10/12/2021 05:55 AM

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Employees worked with

JH
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John H.
Flowery Branch, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Oil consumption test
The dealership is willing to work with me to see why my car’s engine is consuming more oil than in the past.
That says a lot about their service department!
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 10/01/2021 09:34 AM

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Employees worked with

Verified Customer
Buford, GA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2021
verified customer Verified Customer
10
Category: Service
Service Dept
Aimee is by far the most efficient and dedicated service tech I’ve ever worked with! She went above and beyond to make necessary repairs affordable and completed in a timely manner. I’ve used this service center exclusively for almost 9 years and Aimee is the best technician I’ve ever worked with!

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/29/2021
Service Type: Maintenance
9
Category: Service
Service
Normally great but extremely frustrating and hard to get someone on the phone lately.
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 09/29/2021 04:56 PM

Thank you for taking the survey. Someone will be in contact with you soon.

MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 09/29/2021 04:57 PM

Thank you for taking the time to speak w us, it was a pleasure. 

Employees worked with

RG
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Ramesh G.
Suwanee, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Best Hyundai Service in Atlanta
You have the best service advisors who are very professional and always look for the best interests of the customers first.
I am a repeat customer and have purchased three cars from your dealership.
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 09/25/2021 05:47 AM

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Employees worked with

Verified Customer
Marietta, GA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2021
verified customer Verified Customer
10
Category: Service
Great Customer Service
Work completed to the best of their ability. Parts are on order and I was heading out of town. So they are going above and beyond to send to me to complete installation in my new home state.

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/21/2021
Service Type: Repair
9
Category: Service
Great work
The work that was don’t was done well. Parts delivery is an issue everywhere. Only reason to not return is that I moved out of state. Would recommend them at this time. Agreed to mail part to me upon receiving to have work completed.
JUSTIN M B. from AutoNation Hyundai Mall of Georgia responded on 09/21/2021 02:24 PM

Thank you for your feedback, a member of our customer care team will be in contact with you.

Employees worked with

NJ
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Nicolas J.
Lula, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Very pleasant experience and friendly people
AutoNation Hyundai Mall of Georgia
Sep 13, 2021
It was a real pleasure to have worked with both Justin Bush Service Director and Aimee Gaskill Service Consultant, both were very efficient, professional and always kept me informed of the situation. I had an unusual case and they were both very understanding and helpful with suggestions and made a bad experience a smoother transition. I CANT say the same for AAA they were very unprofessional they drop the ball and took no responsibility in the matter even as a AAA-Member for paid services, this is where Justin and Aimee took over and made the rest of the transition a better experience. Thank you Both Keep up the good Work..
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 09/16/2021 08:01 AM

Thank you so much for your awesome feedback. We appreciate you taking our survey and awarding us with 5 stars. 

Employees worked with

Verified Customer
Buford, GA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/15/2021
Service Type: Repair
verified customer Verified Customer
9
Category: Service
Appt
Everything went fine
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 09/16/2021 08:01 AM

Thank you for taking the time to complete our survey. A representative from Autonation Hyundai will be reaching out to you to see how we can better serve you. 

Employees worked with

KR
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Kenneth R.
Snellville, GA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/13/2021
Service Type: Maintenance
verified customer Verified Customer
5
Category: Service
over priced oil change
can't believe the price i paid for and oil change
MICHEAL H. from AutoNation Hyundai Mall of Georgia responded on 08/20/2021 05:24 AM

Thank you for taking the time to complete our survey. A representative from Autonation Hyundai will be reaching out to you to see how we can better serve you. 

Employees worked with
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