Business Solutions

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AUSTIN HARMON

SALES MANAGER
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(25 reviews)
87
Send a Message to AUSTIN

Verified Customer
Versailles, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2022
verified customer Verified Customer
5
Category: Sales
Great
Pierce and Stephen are great. J left me wanting better service though
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 03/04/2022

Thanks for your review and business.  We appreciate you.  thanks again, management


Verified Customer
Lexington, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2022
verified customer Verified Customer
10
Category: Sales
Great place to buy a car
Had a great experience buying from Cronin. The staff were nice and easy to work with. The showroom and lobby were clean. I love that the sales people are on salary, so they don't pressure you throughout the buying process. Overall a great place to buy a car!
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 02/22/2022

Thank you so much for your business and review.  We appreciate you and look forward to serving in the future when needed.  thanks so much,   Management


CJ
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Conrado Rosado J.
Lexington, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2022
verified customer Verified Customer
10
Category: Sales
Thank you Jordan,
Very Profesional and respectful treat. Very clear to provide all the information and responding to all my questions. He helped me tremendously for me to take the best decision, and I am very happy with the car I got.
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 02/19/2022

Thank you for your business and review.  We appreciate it and look forward to seeing you again when needed.  Thanks, Management. 


TS
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Timothy S.
Frankfort, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2022
verified customer Verified Customer
10
Category: Sales
Great
Great
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 02/16/2022

Thanks so much for your review and business.  We appreciate you and look forward to helping any and all in the future if needed.  thanks again, Management.  


MS
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Mariah S.
Georgetown, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2022
verified customer Verified Customer
10
Category: Sales
Loved my experience
Loved my experience with Cronin and Jeff! Everyone was very accommodating to my needs. Even when I left multiple things in my previous car, they worked with me to get my stuff back in the same condition. I can’t thank them enough
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 02/14/2022

Thank you so much for your review and business.  We appreciate you.  Thanks, management


JW
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Joseph W.
Lexington, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2022
verified customer Verified Customer
10
Category: Sales
Shopping around was the best deal for my price range
Shopping around was the best deal for my budgets
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 02/09/2022

Thank you so much for your business and review.  Much appreciated.  Thanks Management


Verified Customer
Morehead, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2022
verified customer Verified Customer
10
Category: Sales
Very positive shop experience
Very positive shop experience.
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 01/07/2022

Thank you so much for your review and support.  Thanks again so much for your business.  Management


Verified Customer
Georgetown, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2021
verified customer Verified Customer
10
Category: Sales
Great service!
Treated with respect. Not pressured to make a decision right away. Plus everyone has followed up to see how I like my car since my purchase.
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 12/13/2021

Thanks so much for your business and feedback.  We appreciate you.  Thanks again, management.


SS
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Stephanie S.
Lexington, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2021
verified customer Verified Customer
10
Category: Sales
A+
Excellent service, wonderful staff and an all-around great place to purchase a vehicle.
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 12/13/2021

Thanks so much for your feedback.  We look forward to helping any and all in the future again.  Thanks, Management.


Verified Customer
Versailles, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2021
verified customer Verified Customer
10
Category: Sales
Good vehicle, decent price
Staff at Cronin Hyundai were good to work with and very attentive!
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 12/11/2021

Thanks so much for your business and we appreciate your feedback.  Sincerely, Management.


JH
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Jonathan H.
Lexington, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2021
verified customer Verified Customer
10
Category: Sales
2220 Hyundai Palisade
Wayne Mitchell was very helpful explaining the features of the 2022 Hyundai Palisade. The overall process for purchasing the vehicle was painless.
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 12/10/2021

thanks so much for your review and your feedback.  We appreciate your business.  Thanks again, Management


CS
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Christopher S.
Lancaster, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2021
verified customer Verified Customer
10
Category: Sales
hassle free, very quick and easy process
It was probably the easiest car buying experience I have encountered. Wayne Mitchell was very attentive and a pleasure to deal with. I returned to the dealership a few days later and recognized me and met me outside to assist me in whatever I needed help with.
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 12/10/2021

Thank you so much for your review and feedback.  We appreciate your business and look forward to serving you in the future.  Management.


RL
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Roger L.
Danville, KY
2022 Hyundai Sonata Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2021
verified customer Verified Customer
10
Category: Sales
Very quick and easy
Probably the earliest car trade I’ve ever had.when I told them what I wanted they got it for me, no problem!!
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 12/09/2021

Thanks so much for your feedback and review.  Much appreciated.  thanks again, Management.


TR
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Tricia R.
Danville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2021
verified customer Verified Customer
10
Category: Sales
Overall a pleasant experience
As mentioned in previous box in survey.
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 11/22/2021

You were a pleasure to help.  thanks so much.  management team


MF
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Michael F.
Danville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2021
verified customer Verified Customer
10
Category: Sales
Marvelous Service at Cronin Hyundai!
I am in love with my 2022 Santa Fe Limited! This was my dream SUV after owning a Santa Fe years ago before buying a loaded Tucson in 2015. I couldn't ask for a better salesman than Wayne Mitchell, who did everything in his power to make sure I got the vehicle I wanted. Beyond Wayne's superb service as a salesman, the entire staff at Cronin Hyundai showed the utmost courtesy, professionalism, and willingness to help during the buying process. I would enthusiastically recommend Cronin Hyundai to anyone in need or who desires a new vehicle - they do a 'bang-up' job!
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 10/12/2021

Thanks so much for your business and your wonderful feedback.  We look forward to serving you in the future.  thanks, Management


Verified Customer
Lexington, KY
2021 Hyundai Sonata Hev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2021
verified customer Verified Customer
Category: Sales
Great customer follow up
The sales force at Cronin has checked in with us several times since we purchased our car to see if we were satisfied.
Recommended

LS
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Leonard S.
Frankfort, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2021
verified customer Verified Customer
10
Category: Sales
2022 Santa Fe Limited AWD
We are very pleased with this brand of vehicle has the 2.5T, its ride and power is exceptional, am disappointed that the hitch was removed on the 2022 model and that a spare tire was eliminated as well. This is our 4th Santa Fe we have owned and this is by far the better of them, they have changed features in every model it seems, some if i could pick out i would of kept but either way we enjoy this vehicle very much. The staff and sales manager were exceptional, thanks again!
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/25/2021

Thanks so much for your review and we appreciate your business.  If you need anything please feel free to reach out.  Thanks, Management


Verified Customer
Shelbyville, KY
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2021
verified customer Verified Customer
7
Category: Sales
Santa Fe
I have issues with the Santa Fe I purchased and the way things were handled. I will say that the manager is working with me. For this reason I am changing my score. I am scheduled to go back to the dealership in a few days. The manager had a suggestion that will most probably take care of the 2 main issues I have. I greatly appreciate that he is working on the problems with me.

GM
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Gary M.
Eastern, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2021
verified customer Verified Customer
10
Category: Sales
Excellent service
Excellent service from all employees
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/25/2021

Thanks so much for your review and we appreciate your business.  If you need anything please feel free to reach out.  Thanks, Management


Verified Customer
Shelbyville, KY
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2021
verified customer Verified Customer
7
Category: Sales
Santa Fe
I have issues with the Santa Fe I purchased and the way things were handled. I will say that the manager is working with me. For this reason I am changing my score. I am scheduled to go back to the dealership in a few days. The manager had a suggestion that will most probably take care of the 2 main issues I have. I greatly appreciate that he is working on the problems with me.

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/04/2021
5
Category: Sales
Buying a car
I would highly recommend that when you tell someone your budget, that they respect what you had advised them. It is really not nice to recommend for you to test drive a vehicle that is not in your budget. If I could go back, I would have second thoughts of buying from a company/manager that thinks it’s ok to do this.
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/07/2021

Hello Carrie, 

I really appreciate your review however it is not 5 out of 5 stars.  We have ordered a new seat cushion for you, we hope that fixes the issue.  Could I possibly send you the survey again and you could possibly rescore because it is bringing down our average of 5 stars quite a bit?  I am really sorry that this issue has happened and I promise we will do our best to fix it.  Thanks so much,  Stephen Curtis, Hyundai Center Leader, scurtis@croninautos.com 859-885-1000

STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/20/2021

Thank you for your feedback and we are striving to improve every day.  

STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/25/2021

Thanks so much for your review and we appreciate your business.  If you need anything please feel free to reach out.  Thanks, Management


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