AL

ANDREW LEE

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(14 reviews)
87

Verified Customer
Ridgewood, NY
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/27/2021
verified customer Verified Customer
7
Category: Sales
Great customer service
Andy was a great sales rep. Informative, prompt, responsive, patient, answered any and all questions we had, careful to listen to what we had to say.
ZACHARY L. from Star Hyundai responded on 01/01/2022 09:59 AM

Hi Christopher, Congrats on the Kona. We apologize we weren't able to completely meet your expecatations. I understand that the pricing is not what you were anticipating and we completely get it. We hope that things normalize and that the manufacturer will be able to meet the production demands. It's definitelty frustrating times and we're thankful that we have people that are stepping up and working longer and harder to make up for shortcomings in the workforce. We appreciate your business and look forward to servicing your needs going forward. 

ZACHARY L. from Star Hyundai responded on 01/05/2022 11:21 AM

Hi Thank you for filling out the survey and congrats on the New Hyundai Kona! I see we fell a little short of your expectations and for that I apologize, please let us know if there's anything we can do to get there.Please feel free to contact us at 718-631-6700. Thanks again and we look forward to hearing from you.
Phil, Simon and Zack

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