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SureCritic / Hyundai Dealer / Clay Cooley Hyundai Of Rockwall / ALEX PRAVEEN
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ALEX PRAVEEN

Clay Cooley Hyundai Of Rockwall
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(8 reviews)
69

Reviews of ALEX PRAVEEN

BT
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Billy T.
Royse City, TX
2022 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/04/2022
Service Type: Maintenance
verified customer Verified Customer
5
Category: Service
Oil change
I've gotten to our change for my 2022 Hyundai Sonata since I bought it there a clay Cooley Hyundai of Rockwall it was okay. Oil change I guess I did not wash my vehicle nor did they vacuum it out
Darold L O. from Clay Cooley Hyundai Of Rockwall responded on 04/04/2022 05:11 AM

I would like to thank you for taking the time to complete our survey and the great 5 star review you gave our service department and your kind words regarding the staff here. We strive to deliver a positive 5 star experience to all of our clients on every visit.

Thank You
Darold Ohlemacher
Parts/Service Director
Clay Cooley Rockwall Hyundai
214-923-1028

Employees worked with
AP
ALEX PRAVEEN
Verified Customer
Mineola, TX
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Service
Very pleasant experience when I take my car in for service/maintenance. I gladly drive the 1.5 hour trip for good customer service.
STEVE B., Service Manager from Clay Cooley Hyundai Of Rockwall responded on 03/15/2022 01:07 PM

Kristi, I would like to thank you for taking the time to complete our survey and the great 5 star review you gave our service department. We strive to deliver a positive 5 star experience to all of our clients on every visit. When our clients leave happy that makes our whole team happy. Again, thank you.

Steve Bentley
Rockwall Hyundai/Genesis
Service/Parts Director
972-722-6365
sbentley@comeseeclay.com
Employees worked with
DD
DAYTON P DIORIO
AP
ALEX PRAVEEN
Verified Customer
Rockwall, TX
2022 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great Service !
Great service will come back again !
Darold L O. from Clay Cooley Hyundai Of Rockwall responded on 01/26/2022 05:24 AM

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Service Director

Employees worked with
JB
JELISA BUTLER
SERVICE ADVISOR
AP
ALEX PRAVEEN
AD
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Anthony D.
Terrell, TX
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Support after sale is excellant!
The concern for me is never before the purchase it's always how will we be honored after the purchase. There was a funny sound coming from the front end which ended up being a couple of loose bolts they stuck with it until they found it and fixed it. That was a true test and passed with flying colors. Very happy
Darold L O. from Clay Cooley Hyundai Of Rockwall responded on 12/07/2021 08:50 AM

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Service Director

Employees worked with
DD
DAYTON P DIORIO
AP
ALEX PRAVEEN
Verified Customer
Mesquite, TX
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great customer service
Very professional and helpful
PHILIP B. from Clay Cooley Hyundai Of Rockwall responded on 11/20/2021 07:38 AM

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Service Director

Employees worked with
JO
JENIFER L OHLEMACHER
AP
ALEX PRAVEEN
KS
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Kathleen S.
Dallas, TX
2019 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2021
verified customer Verified Customer
10
Category: Service
Follow Up
I had a concern and Darold called me to address it. Very niece and professional.
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/18/2021
Service Type: Repair
6
Category: Service
Maintenance
No appointments can be made at this time. That's hard. I was there for 3 hours.
Darold L O. from Clay Cooley Hyundai Of Rockwall responded on 11/19/2021 06:27 AM

I would like to apologize for the delay in getting your car taken care of, I would like to visit with you 
about this. Could you give me a call at your convenience.


Thank You
Darold Ohlemacher
Parts and Service Director
214-923-1028

Employees worked with
JO
JENIFER L OHLEMACHER
AP
ALEX PRAVEEN
Verified Customer
Forney, TX
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Easy in and out!
Jennifer in service recommended the optimal time to bring the car in for excellent service and shorter waiting time. She was spot on!
Darold L O. from Clay Cooley Hyundai Of Rockwall responded on 10/29/2021 03:36 PM

I am so glad that my team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Service Director
214-923-1023

Employees worked with
JO
JENIFER L OHLEMACHER
AP
ALEX PRAVEEN
Verified Customer
Forney, TX
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
70k maintenance
Quick and easy with great service.
Darold L O. from Clay Cooley Hyundai Of Rockwall responded on 10/18/2021 07:45 AM

I am happy to hear we provided you with five star service, as we value each and every customer.
Thank you for your time and you 5 star review.

Darold Ohlemacher
Service Director
2149231028

Employees worked with
JO
JENIFER L OHLEMACHER
AP
ALEX PRAVEEN
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