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AMAYRANI ALVAREZ

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(14 reviews)
96

EL
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Edward L.
Alta Loma, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2022
verified customer Verified Customer
10
Category: Sales
Friendly sales team
I now I paid more for my new car, and sales staff made it difficult to bargin
BIANCA S. from Fontana Hyundai responded on 03/08/2022 03:02 PM

Good Afternoon Edward thank you for your 5 stars , Treating our customers to excellent service is always our priority . If you have any questions or concerns we are here to help you .


Thank You 

Bianca Saenz
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850


HG
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Harvir G.
San Diego, CA
2022 Hyundai Sonata Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2022
verified customer Verified Customer
10
Category: Sales
Great service
Everybody was amazing
LORRAINE M. from Fontana Hyundai responded on 02/10/2022 01:28 PM

Good Afternoon Harvir thank you for taking the time to fill out our survey we appreciate your feedback.If you have any questions or concerns we are to help you.

                                                                               Thank You 

Bianca Saenz
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850


SU
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Sara U.
Fontana, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2022
verified customer Verified Customer
10
Category: Sales
Very fast.
Very polite workers and helpful.
LORRAINE M. from Fontana Hyundai responded on 02/04/2022 01:48 PM

good afternoon thank you for taking the time to fill out our survey we appreciate to hear feedback from our customers ..if you have any questions or concerns we are here to you ..


Bianca Saenz
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850


FD
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Flordeliz D.
Fontana, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2022
verified customer Verified Customer
10
Category: Sales
Happy and satisfied with Santa Cruz : )
Satisfied, it has the power that i never expect for a four cylinder truck, cute and good designed.
LORRAINE M. from Fontana Hyundai responded on 01/26/2022 02:18 PM

   good afternoon flordeliz thank you for taking the time to fill out our survey.. if you have any questions or concerns we are here to help you..


Bianca Saenz
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850


Verified Customer
San Bernardino, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2022
verified customer Verified Customer
10
Category: Sales
Exelente servicio
Las personas fueron muy amables me guiaron a consegir un carro que se ajustará con mis necesidades ,gustos y presupuesto.
BIANCA S. from Fontana Hyundai responded on 01/06/2022 08:27 AM

buenos dias muchas gracias por las cinco estrellas estamos felices de oir que ustedes le gustaron estar aquin in fontana hyundai si tienen preguntas o tienen problemas con el carro siempre estamos aqui ayudarles....



Bianca Saenz
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850


MA
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Michael A.
San Bernardino, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2021
verified customer Verified Customer
10
Category: Sales
Best Hyundai dealer ever ! FAMILY OWNED !!
Fontana hyundai gave me a second chance and i thank them !
BIANCA S. from Fontana Hyundai responded on 12/31/2021 08:19 AM

good morning michael thank you for the positive feedback . we are very happy to hear our customers have a great experience her at fontana hyundai .. if you have any questions or concerns we are here to help you..




Bianca Saenz
Customer Relations Manager 
bsaenz@fontanahyundai.com
(909)371-1850


Verified Customer
Los Angeles, CA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/25/2021
verified customer Verified Customer
7
Category: Sales
Negative and costly experience
I give zero stars to this dealership. The car MSRP was 23 grand and it was sold for 29 grand. The manager refused to negotiate the price. By the time they added all the warranties it came to a total of $42,000. I feel ripped off and went back once I saw the total. Some warranties were removed 4 grand of it. Yet, I feel they took advantage of my lack of knowledge and as a woman walking in alone.
BIANCA S. from Fontana Hyundai responded on 12/27/2021 08:26 AM

good morning thank you for your feedback we appreciate i will be talking to our higher management about this issue..if you have any questions or concerns we are here to help you .


bianca saenz
customer relations manager 
bsaenz@fontanahyundai.com
(909)371-1850


AP
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Arthur P.
Redlands, CA
2022 Hyundai Ioniq Phev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2021
verified customer Verified Customer
10
Category: Sales
Exceptional
The never left until the last minute. She even put temp car plates & the details of the car.
BIANCA S. from Fontana Hyundai responded on 11/03/2021 08:53 AM

GOOD MORNING ARTHUR THANK YOU SO MUCH FOR YOUR POSITIVE FEEDBACK WE APPRECIATE YOU TIME IN FILLING OUT OUR SURVEY YOUR FEEDBACK IS IMPORTANT TO US.IF YOU EVER HAVE ANY QUESTION'S OR CONCERNS GIVE US A CALL WE ARE ALWAYS HERE TO HELP.


BIANCA SAENZ
CUSTOMER RELATIONS MANAGER
bsaenz@fontanahyundai.com
(909)371-1850


NA
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Nicolas A.
Rialto, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2021
verified customer Verified Customer
10
Category: Sales
Amazing experience
Super easy experience. Everyone there was so helpful. Highly recommend this location
BIANCA S. from Fontana Hyundai responded on 10/27/2021 02:03 PM

THANK YOU NICOLAS FOR TAKING YOUR TIME TO FILL OUT OUR SURVEY.IF YOU HAVE ANY QUESTION'S OR CONCERNS FEEL FREE TO GIVE US A CALL WE ARE ALWAYS HERE TO HELP  YOU .


BIANCA SAENZ 
CUSTOMER RELATIONS MANAGER 
(909)371-1850
bsaenz@fontanahyundai.com


Verified Customer
Montclair, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2021
verified customer Verified Customer
10
Category: Sales
Amazing team!
Everybody at the Fontana Hyundai location were all amazing and welcoming.
Walked out with a Hyundai Venue which I love so much after searching for months.
BIANCA S. from Fontana Hyundai responded on 10/27/2021 08:13 AM

GOOD MORNING THANK YOU FOR YOUR POSITIVE FEED BACK TREATING OUR CUSTOMER'S TO EXCELLENT SERVICE IS ALWAY'S OUR PRIORITY.. IF YOU EVER HAVE ANY QUESTION'S OR CONCERN'S WE ARE ALWAYS HERE TO HELP YOU .


BIANCA SAENZ
CUSTOMER RELATIONS MANAGER
(909)371-1850
bsaenz@fontanahyundai.com


JO
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John O.
Fontana, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2021
verified customer Verified Customer
10
Category: Sales
Definitely reccomend ask for Mellissa or Joe vega.
This was overall the best and easiest experience we had here. Definitiely recomend family and friends. Especially Mellissa. She made this whole buying experience a breeze. We felt very comfortable and did not feel like we wer being pushed to buy at all. We came for a 2021 and left with a brand new 2022 hyundai Santa fe. Definitely a 10 out of 10 buying experience!
VANESSA R., CRM from Fontana Hyundai responded on 10/11/2021 11:03 AM

Thank you John for your positive return! I am so happy that Melissa was able to assist you. If you ever have any questions please dont ever hesitate to reach out to us. 

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM

MB
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Mickey B.
CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2021
verified customer Verified Customer
10
Category: Sales
Amazing!
Amayrani and JC did A great job at getting me the perfect vehicle.
VANESSA R., CRM from Fontana Hyundai responded on 10/05/2021 10:37 AM

Thank you Mickey for your 5 star review! 

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM

AW
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Antoinette W.
Fontana, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2021
verified customer Verified Customer
10
Category: Sales
Friendly, Clean and Helpful
The facilities were clean and accommodating. The inventory selection was great. The staff were all friendly, knowledgeable, and willfully helpful.
VANESSA R., CRM from Fontana Hyundai responded on 09/16/2021 11:23 AM

Thank you so much for your 5 star rating! Congratulations on your new car purchase! Please don't ever hesitate to contact us. 

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM

Verified Customer
San Bernardino, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2021
verified customer Verified Customer
10
Category: Sales
Hyundai Venue
Great sales team @ Fontana Hyundai!
VANESSA R., CRM from Fontana Hyundai responded on 09/09/2021 02:30 PM

Thank you so much for your positive feedback! Congratulations on your new purchase! If there is anything that you ever need please don't hesitate to rech out to us. Hope to see you here for your first oil change!  

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