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SureCritic / Hyundai Dealer / Joe Machens Hyundai / ANDREW A MOELLER
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ANDREW A MOELLER

Joe Machens Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(913 reviews)
90

Reviews of ANDREW A MOELLER

KW
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Kimberly W.
Columbia, MO
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good Experiencxe at Hyundai ONLY.
f
FINALLY GOT SOMEONE TO TELL ME HOW TO START THE TUSON IF THE KEY BATTERY GOES DEAD.
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MERANDA D. from Joe Machens Hyundai responded on 07/29/2021 12:31 PM

Thank you for taking the time out of your day to give us feed back! 

Meranda Dodson
Customer Service Specialist 
573-388-8531

Employees worked with
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ANDREW A MOELLER
Verified Customer
Fulton, MO
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Quick, easy. No issues.
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MERANDA D. from Joe Machens Hyundai responded on 07/15/2021 01:13 PM

Thank you for taking the time out of your day to give us feed back! 

Meranda Dodson 
Customer Service Specialist 
573-388-8531

Employees worked with
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ANDREW A MOELLER
TH
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Thomas H.
Bucklin, MO
2021 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Sixth Hyundai
My 2021 Santa Fe is the sixth vehicle I have purchased from this dealership. Because I live an hour and a half from it, I did not had the other five serviced there. But free service for 36,000 miles is too good to pass up.
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MERANDA D. from Joe Machens Hyundai responded on 07/12/2021 11:28 AM

Thank you for taking the time out of your day to give us feed back! 

Meranda Dodson 
Customer Service Specialist 
573-388-8531

Employees worked with
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ANDREW A MOELLER
WS
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William S.
Moberly, MO
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Well done!
I was very thankful to get my car back same day. My driver was so courteous and even called to remind me that I needed to come get my car. I’d had a busy day at work and I honestly forgot my car was in the shop.
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MERANDA D. from Joe Machens Hyundai responded on 06/21/2021 05:58 AM

Thank you for taking the time to give us feedback!

Meranda Dodson
Customer Service Specialist 
573-388-8531

Employees worked with
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ANDREW A MOELLER
PJ
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Pamela J.
Columbia, MO
2014 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fast and friendly.
Fast in figuring out the problem. Recommending what needs to be done along with what it will cost. No pressure to buy now. If decide to buy, they will schedule you an appointment that suits your schedule. And, if it is a job that could take some time, they can offer you a ride to your home. They will call you when the job is done and have their ride service pick you up.
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MERANDA D. from Joe Machens Hyundai responded on 06/10/2021 11:32 AM

Thank you for taking the time give us feedback!

Meranda Dodson
Customer Service Specialist 
573-388-8531

Employees worked with
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ANDREW A MOELLER
Verified Customer
Columbia, MO
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service!
Great service from all personnel especially Ben Richardson (service tech) and Andrew Moeller (check in)!
Only issue $ have gone up and less coupons given out!!!
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MERANDA D. from Joe Machens Hyundai responded on 06/07/2021 11:37 AM

Thank you for taking the time give us feedback!

Meranda Dodson
Customer Service Specialist 
573-388-8531

Employees worked with
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ANDREW A MOELLER
JJ
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Judy J.
Kirksville, MO
2014 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service Dept. deserves a star
The guys in the service dept. feel like friends.
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MERANDA D. from Joe Machens Hyundai responded on 06/07/2021 08:02 AM

Thank you for taking the time to give us feedback!

Meranda Dodson
Customer Service Specialist 
573-388-8531

Employees worked with
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ANDREW A MOELLER
DA
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Deborah A.
Columbia, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Very conscientious employees
I would highly recommend your dealership I don’t feel pressured in anyway.
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MERANDA D. from Joe Machens Hyundai responded on 05/25/2021 05:39 AM

Thank you for taking the time the give us feedback! 

Meranda Dodson
Customer Service Specialist 
573-388-8531

Employees worked with
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ANDREW A MOELLER
CG
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Catherine G.
Fulton, MO
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Online Check-in is smooth
They worked out the details for dealing with Covid. They send an email the evening before service with a link to tap on your smart phone for when you arrive.
Seating is spaced out in the service lobby.
Relax with a cup of self-serve coffee or light snack.
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MERANDA D. from Joe Machens Hyundai responded on 05/06/2021 05:34 AM

Thank you for taking the time to give feedback! 

Meranda Dodson
Customer Service Specialist 
573-388-8531

Employees worked with
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ANDREW A MOELLER
JS
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Jerry S.
Columbia, MO
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great, as usual.
Great service. In and out in no time.
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MERANDA D. from Joe Machens Hyundai responded on 05/05/2021 05:33 AM

Thank you for taking the time to give feedback! 

Meranda Dodson
Customer Service Specialist 
573-388-8531

Employees worked with
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ANDREW A MOELLER
SD
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Sean D.
Fulton, MO
2021 Hyundai Venue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great dealership with good people.
We got what we came for and was taken well care of.
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MERANDA D. from Joe Machens Hyundai responded on 05/03/2021 07:35 AM

Thank you for taking the time to give feedback! 

Meranda Dodson
Customer Service Specialist 
573-388-8531

Employees worked with
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ANDREW A MOELLER
AJ
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Alicha J.
Mexico, MO
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Always enjoy coming back
They are always friendly and helpful when I have questions, and they get the work done at a very timely matter.
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MERANDA D. from Joe Machens Hyundai responded on 04/06/2021 02:00 PM

Thank you for taking the time to give us some feedback! 

Meranda Dodson 
573-388-8531

Employees worked with
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ANDREW A MOELLER
TA
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Tiffany A.
Columbia, MO
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Was great service
Great place. People are very friendly. Would recommend.
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MERANDA D. from Joe Machens Hyundai responded on 03/30/2021 08:58 AM

Thank you for taking the time to give us feedback!

Meranda Dodson 
573-388-8531

Employees worked with
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ANDREW A MOELLER
SF
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Susan F.
New Franklin, MO
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent staff and service dept.
I take my old car an my new car to Machen’s Service. I receive the same exceptional service no matter how old my older car is. Wonderful staff!
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MERANDA D. from Joe Machens Hyundai responded on 03/30/2021 08:56 AM

Thank you for taking the time to give us feedback! 


Meranda Dodosn 
573-388-8531

Employees worked with
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ANDREW A MOELLER
JW
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Janice W.
Jefferson City, MO
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
service and friendly
They do the service that we ask for, if they find another problem, we are told what it is and the cost. We have faith in everyone that work there.
Recommended
MERANDA D. from Joe Machens Hyundai responded on 03/25/2021 06:52 AM

Thank you for taking the time to give us feed back! 

Meranda Dodson
573-388-8531

Employees worked with
avatar
ANDREW A MOELLER
BW
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Beverly W.
Columbia, MO
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Andrew in service dept
was geat
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MERANDA D. from Joe Machens Hyundai responded on 03/22/2021 06:56 AM

Thank you for taking the time to give us some feedback!

Meranda Dodson
573-388-8531

Employees worked with
avatar
ANDREW A MOELLER
Verified Customer
Springfield, MO
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Quick service
Very quick service. In and out in less than 20 minutes for an oil change and tire rotation. Wow!
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MERANDA D. from Joe Machens Hyundai responded on 03/16/2021 11:40 AM

Thank you for taking the time out of your day to give us feedback! 

Meranda Dodson
573-388-8531

Employees worked with
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ANDREW A MOELLER
JJ
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Justin J.
La Plata, MO
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Thank You
Great Work
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MERANDA D. from Joe Machens Hyundai responded on 03/11/2021 06:19 AM

Thank you for taking the time to give us feedback! 

Meranda Dodson
573-388-8531

Employees worked with
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ANDREW A MOELLER
DP
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Douglas P.
Montgomery City, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Scheduled maintenance
I have been taking my vehicles here since 2015. I feel like they take as good care of my vehicles as they do their own. They thoroughly evaluate the condition of my vehicles and make appropriate recommendations based on their evaluations. I continue to get exceptional service and will definitely return.
Recommended
MERANDA D. from Joe Machens Hyundai responded on 03/10/2021 05:46 AM

Thank you for taking the time to give us some feedback! 

Meranda Dodson
573-388-8531

Employees worked with
avatar
ANDREW A MOELLER
Verified Customer
Eureka, MO
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
The service is great but I live a hundred miles away so it's likely that my next service will be a local Hyunai dealer.
Recommended
MERANDA D. from Joe Machens Hyundai responded on 03/11/2021 06:20 AM

Thank you for taking the time to give us feedback! 

Meranda Dodson
573-388-8531

Employees worked with
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ANDREW A MOELLER
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