AM

ADRIANA V MORALES

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(12 reviews)
95

GH
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Gloria H.
Norwalk, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2021
verified customer Verified Customer
Category: Sales
No pressure sales!
Best overall experience at buying a new car! I felt like they really cared about me as a person. Sam Morales was amazing! She was very helpful and made the process painless. Will definitely go back.
Recommended
VICTOR V. from Ken Ganley Hyundai Norwalk responded on 08/30/2021 07:02 AM

Hi Gloria,

Thank you for the 5 stars!


Verified Customer
Sheffield Lake, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2021
verified customer Verified Customer
Category: Sales
Fantastic service
Everything was very easy, couldn't have been a smoother process
Recommended

AM
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Adriana M.
Sheffield Lake, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2021
verified customer Verified Customer
Category: Sales
Great place all around
Great people and great service
Recommended
VICTOR V. from Ken Ganley Hyundai Norwalk responded on 06/01/2021 10:45 AM

Hi Adriana, Thank you for the 5 stars.


KB
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Kathleen B.
Norwalk, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2021
verified customer Verified Customer
Category: Sales
I have no complaints and will gladly continue with Ken Ganley.
I have no complaints and will gladly continue with Ken Ganley.
Recommended
Rudy M. from Ken Ganley Hyundai Norwalk responded on 05/15/2021 12:49 PM

Kathleen, thank you for your five star review


Verified Customer
Amherst, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2021
verified customer Verified Customer
Category: Sales
Exceptional from start to finish
Don’t waste your time going anywhere else! The experience is exceptional from start to finish with ease. Would highly recommend
Recommended
Rudy M. from Ken Ganley Hyundai Norwalk responded on 05/15/2021 12:47 PM

Morgan. thank you for your five star review 


NT
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Nicholas T.
Milan, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2021
verified customer Verified Customer
Category: Sales
Easy over the phone dealing
Easy to deal with over the phone and texting
Recommended

TG
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Terry G.
Norwalk, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2020
verified customer Verified Customer
Category: Sales
Wonderful Experience
From the moment we walked into this dealership, we felt welcome. Scott Meek, our sales rep, introduced himself and began to work with my wife and I, identifying our needs and offering the many ways a Hyundai might satisfy what we wanted in a car. After talking with Scott for awhile, John Decker, the GM, came over and introduced himself, welcoming us to the dealership. He offered his assistance if needed. There was absolutely no pressure implied or received from either of these men, just a warm welcome and a friendly, professional approach by Scott to help us determine if a Hyundai would fit our needs at a price we would be comfortable with. We chose to take a Santa Fe for a test drive. Both of us really enjoyed the car. We found it to be very comfortable and fun to drive. On top of that, we liked both the exterior and interior look. The test drive confirmed what I had read about the Santa Fe in the many reviews I had read prior to visiting the dealership. Even though we were both convinced this was the car that we wanted, I decided we needed to walk away and give our upcoming decision more time before acting on it. I told Scott we were going to go to lunch. At no time did he try to pressure us into buying it prior to leaving the dealership. He simply said to give him a call if we had any questions about the car and that he hoped to see us later that day. We returned a few hours later and bought the car. We have been enjoying driving this new car ever since. In almost 50 years of buying cars, I have never had a more pleasant and non-pressured car-buying experience. I highly recommend this dealership and can't say enough good about our experiences with both Scott and John.
Recommended
VICTOR V. from Ken Ganley Hyundai Norwalk responded on 12/30/2020 07:51 AM

thank you for sharing your comments 


Verified Customer
Willard, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2022
verified customer Verified Customer
10
Category: Sales
Ken Ganley Hyundia
Very Good Service !!!

MB
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Melissa B.
Norwalk, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2022
verified customer Verified Customer
10
Category: Sales
Helpful and polite
Upon chatting with a salesperson on the website, Josh contacted me immediately when an Elantra arrived at the dealership. He was very helpful and polite without being pushy. He and his team took care of everything, including guiding us through how to set up and use Bluelink/Android Auto.
VICTOR V. from Ken Ganley Hyundai Norwalk responded on 03/30/2022 12:44 PM

We appreciate your positive review about your recent experience with us!


RS
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Richard S.
Norwalk, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2022
verified customer Verified Customer
10
Category: Sales
Very pleasant experience
Our agent Sam Moralas was extremely helpful in choosing the right vehicle to fit our needs. Since we were going down from two cars to one there was a little more work involved and it needed to be equipped to suit both drivers. Could not be happier with our new vehicle and Sam was very thorough in explaining all the options.

ES
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Edward S.
Lorain, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2021
verified customer Verified Customer
9
Category: Sales
Service and deal was painless
2car from ganley in 2years . I hate Haggling over cars told them this was in and out 45 minutes next day paperwork was done in less than 37 minutes I definitely would go back again. My sales person Sam was Excellent
VICTOR V. from Ken Ganley Hyundai Norwalk responded on 01/03/2022 01:00 PM

Hi Edward,
Thank you for the Review


PS
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Pamela S.
Willard, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2021
verified customer Verified Customer
10
Category: Sales
Great experience
Sam Morales made processing my new car lease effortless. She communicated well each step and couldn't be more happy with the process.
VICTOR V. from Ken Ganley Hyundai Norwalk responded on 10/23/2021 08:12 AM

Hi Pamela,

Thank you for your business and the 5 Stars!


Displaying all 12 Review
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