AF

Ashton Fowler

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(267 reviews)
79

Verified Customer
Fernwood, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2023
verified customer Verified Customer
10
Category: Service
Excellent job
Went for oil change and they did a recall with out our knowledge. Thank you.
Gracie W. from Mike White Ford of Coeur d'Alene responded on 07/30/2023 03:08 PM

Thank you for coming to Mike White Ford of Coeur d'Alene! We are glad we were able to provide the service you needed, and that you were happy with the results. We strive for excellence in customer service and satisfaction. Please let us know if you have any further questions or needs!

Employees worked with

RA
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RICHARD A.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2023
verified customer Verified Customer
10
Category: Service
Standard Oil change service was quick and easy.
For this most recent standard service, the vehicle was promised within 90 minutes and it was done in about 50 minutes. Faster than promised and no issues.
Employees worked with

RH
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RASHELLE H.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2023
verified customer Verified Customer
10
Category: Service
Good
It was a good experience, everything went super smooth.
Gracie W. from Mike White Ford of Coeur d'Alene responded on 07/25/2023 10:14 AM

Thank you so much for your positive review, Rashelle! We're so glad to hear that your experience was a good one and that everything went smoothly. We strive to make sure that our customers have a hassle-free and enjoyable experience with us, and it's great to see that your visit was successful!

Employees worked with

Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2023
verified customer Verified Customer
10
Category: Service
Oil change
Great job
Gracie W. from Mike White Ford of Coeur d'Alene responded on 07/25/2023 10:15 AM

We appreciate your kind words! We take pride in our customer service and strive to exceed expectations every time. We hope you had a great experience and that you'll choose to work with us again in the future.

Employees worked with

Verified Customer
Spokane, WA
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2023
verified customer Verified Customer
10
Category: Service
service and sales
Top notch as always...they say what they are doing and most important...they do what they say. 1 hour oil chg means 1 hour. Unlike Corwin and Wendle in Spokane....they will just flat out lie to the customer...Mike White Ford is honest
Gracie W. from Mike White Ford of Coeur d'Alene responded on 07/24/2023 12:41 PM

Thanks for the great feedback! We pride ourselves on always being 100% honest with our customers and we're so glad that you appreciate it! We look forward to seeing you again soon.

Employees worked with

RW
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RHONDA W.
Spokane, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2023
verified customer Verified Customer
10
Category: Service
Awesome
You all are very nice and helpful you take such good care of my car thank you all.
Gracie W. from Mike White Ford of Coeur d'Alene responded on 07/18/2023 09:24 AM

Thank you so much for your kind words, Rhonda! We strive to provide exceptional care and customer service, and we are so pleased that you experienced that here at Mike White Ford. We look forward to continuing to meet your automotive needs in the future.

Employees worked with

CM
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CARL M.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2023
verified customer Verified Customer
10
Category: Service
Wonderful
My service writer went above and beyond for me. Again thanks!
Gracie W. from Mike White Ford of Coeur d'Alene responded on 07/18/2023 09:24 AM

Thank you Carl for taking the time to share your positive experience with us! We are so glad to hear that your service writer went above and beyond. We strive to provide excellent customer service, and we are grateful you had such an enjoyable experience here at Mike White Ford of Coeur d'Alene.

Employees worked with

SL
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SUSAN L.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2023
verified customer Verified Customer
9
Category: Service
On time service
Was promptly greeted and personally taken to a service member. Quickly checked in and waited for my scheduled oil change and tire rotation. Service was done in a more than timely manner. Service Dept went over all results and recommendations for future maintenance. Very pleased with our local dealership.
Gracie W. from Mike White Ford of Coeur d'Alene responded on 07/05/2023 10:27 AM

Thank you, Susan, for your kind review! We appreciate your business and are so glad that you received prompt and timely service. It's wonderful to hear that our service department exceeded your expectations and provided you with the necessary maintenance. We are committed to providing you with the best care and look forward to seeing you again in the future.

Employees worked with

Verified Customer
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2023
verified customer Verified Customer
10
Category: Service
Recent Service
Had a great experience on June 30, 2023. Went in for The Works offer and replacing the rear brakes. Ashton, our service rep, called to tell me the rear brakes were brand new and didn't need replacing. I had forgotten they had been done a few months ago at a different location. I certainly appreciated their honesty with me. Thank you.
Gracie W. from Mike White Ford of Coeur d'Alene responded on 07/02/2023 05:04 PM

We are so glad that Ashton was able to provide you with the best level of service and that you are happy with your experience at Mike White Ford of Coeur d'Alene. We take great pride in providing honest and reliable service to our customers and it's wonderful to hear that you trust us and are satisfied with the work we do. We appreciate your business and look forward to helping you in the future.

Employees worked with

RF
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ROBERT F.
Coeur D Alene, ID
Ford F450
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2023
verified customer Verified Customer
10
Category: Service
Oil service
Went in for oil change and tire rotate. Staff are great and kept me informed of the progress of my truck. Service is great.
Gracie W. from Mike White Ford of Coeur d'Alene responded on 06/30/2023 11:32 AM

Thank you for taking the time to give us your feedback Robert! We are so glad you enjoyed the service and appreciate the kind words about our staff. We strive to provide the best service possible to ensure that our customers leave satisfied, and it's great to hear that we succeeded.

Employees worked with

Verified Customer
Saint Maries, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2023
verified customer Verified Customer
10
Category: Service
Amazing service!!
Mike White Ford was fast and efficient with my transmission service, staff was also super helpful and nice. I will definitely recommend to family and friends!
Gracie W. from Mike White Ford of Coeur d'Alene responded on 06/30/2023 11:32 AM

We're so glad you had a great experience at Mike White Ford! Our staff takes pride in providing fast and efficient service, so we're pleased to hear that was your experience. We appreciate that you'll be recommending us to your family and friends!

Employees worked with

Verified Customer
Oldtown, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2023
verified customer Verified Customer
10
Category: Service
Quick and everything I needed
I came in for the Works and a new set of lug nuts. I was told it would be about 90 minutes and so I chose to wait. It was done in half that time and I didn't get a hard sell to buy things I didn't need. All my systems were checked and I was very happy with the service.
Gracie W. from Mike White Ford of Coeur d'Alene responded on 06/26/2023 11:37 AM

We are so glad to hear that you had a positive experience with us! Our technicians strive to provide the best service and quality products to all of our customers, so it's wonderful to know that you were pleased with the work that was done!

Employees worked with

MM
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MARSHALL M.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2023
verified customer Verified Customer
10
Category: Service
Great Service
The service staff was very helpful when I brought my car in for an oil change and all things looked at. They were very quick and did only what needed to be done. I have used them for many years and they have always been nice and quick. I recommend them to all my friends and family.
Gracie W. from Mike White Ford of Coeur d'Alene responded on 06/26/2023 11:37 AM

Marshall, we are glad to have provided you with quality service for many years and that you feel comfortable recommending us to your friends and family. We strive to ensure that all our customers have a great experience with us and that their vehicle needs are met efficiently. We appreciate your business!

Employees worked with

Verified Customer
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2023
verified customer Verified Customer
10
Category: Service
Great Service
I was treated very well by everyone who helped me there.
Gracie W. from Mike White Ford of Coeur d'Alene responded on 06/26/2023 11:36 AM

Thank you for your positive feedback! We take pride in providing excellent customer service, and are glad that you had a good experience. We look forward to helping you again if you ever need anything!

Employees worked with

BS
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BRUCE S.
Spokane Valley, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2023
verified customer Verified Customer
10
Category: Service
Service and some recall work
Got the job done fast and on time great job again by the service dept.
Gracie W. from Mike White Ford of Coeur d'Alene responded on 06/13/2023 10:06 AM

Thank you, Bruce, for taking the time to share your positive experience with us! We're delighted to know that you were able to get your job done quickly and with ease. We value your time and business and look forward to serving you again soon.

Employees worked with

NL
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NELSON L.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2023
verified customer Verified Customer
8
Category: Service
good service
service done as requested
Gracie W. from Mike White Ford of Coeur d'Alene responded on 06/12/2023 11:07 AM

Thank you, Nelson, for your 5-star review and for choosing Mike White Ford of Coeur d'Alene for your service. We're pleased to have provided the service you requested and are thrilled to have earned your satisfaction. We are committed to delivering exceptional customer service, and it's great to know that we delivered on that promise.

Employees worked with

RG
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RICHARD G.
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2023
verified customer Verified Customer
10
Category: Service
oil change/tire rotation
professional service, well done
Gracie W. from Mike White Ford of Coeur d'Alene responded on 06/12/2023 11:06 AM

Thank you, Richard, for taking the time to share your experience at Mike White Ford of Coeur d'Alene. We're glad to hear you found our service to be professional! We strive to provide the best customer experience possible and your feedback is appreciated. We hope to see you again soon!

Employees worked with

DW
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DICK W.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2023
verified customer Verified Customer
10
Category: Service
EXCELLENT!
Very professional and courteous service!
Gracie W. from Mike White Ford of Coeur d'Alene responded on 06/08/2023 10:48 AM

Thank you for your positive review, Dick! We are thrilled to hear you had a great experience with us. We strive to provide the highest level of customer service, and we are pleased to know we delivered. We appreciate your business and look forward to helping you in the future.

Employees worked with

Verified Customer
Medical Lake, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2023
verified customer Verified Customer
10
Category: Service
Oil change and tire rotation
Courteous service done right.
Gracie W. from Mike White Ford of Coeur d'Alene responded on 06/02/2023 08:12 PM

Thank you for the kind review - it is our privilege to serve you and we are very appreciative of your business! We hope you have had a great experience and continue to do so with each visit.

Employees worked with

AA
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AKOS A.
Harrison, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2023
verified customer Verified Customer
10
Category: Service
Mike White Ford fixed my broken tailgate latch on the spot!
My wife and I found out that our F-150 tailgate latch was broken while we were in town yesterday. We went to Mike White Ford and the team there took the time to immediately diagnose the problem, find a spare part and replace the assembly all in less than an hour. Knowing that the normal time to get an appointment for service is quite lengthy, due to the high volume of business in CDA, finding that the team at Mike White could address and fix our problem on the spot was very much appreciated! Even more so since we live about 25 miles out of town and were thus able to avoid a return trip to get the work done.
We are very pleased with Mike White Ford and the professionalism and friendliness that their team showed us in dealing with our problem.
Thank you very much!

The Ador's
Gracie W. from Mike White Ford of Coeur d'Alene responded on 06/01/2023 01:40 PM

Thank you for your kind words. We are so pleased that our team was able to quickly and efficiently solve your F-150 tailgate latch problem. We strive for excellence in customer service and are thankful that your experience with us was a positive one. We are so glad we could help you and your wife avoid a return trip.

Employees worked with
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