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SureCritic / Coastal Hyundai / ALFREDO TORRES-PENA
AT

ALFREDO TORRES-PENA

Coastal Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(14 reviews)
50

Reviews of ALFREDO TORRES-PENA

MV
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Martin V.
Sebastian, FL
2021 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2021
verified customer Verified Customer
Category: Sales
Review of Coastal
Great experience. Great salesman. Second SUV (Santa Fe) with Alfredo, our salesperson.
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/19/2021
Category: Sales
Good , honest people
Happy to buy second vehicle from Alfredo at coastal
Recommended
ASHLEY M. from Coastal Hyundai responded on 01/20/2021 01:03 PM

Thank you so much for taking the time to complete our survey! Your opinion truly matters to us and we strive to assure any and all customer concerns are resovled in a timely manner.

We're happy you're a part of our Coastal Family! 

Employees worked with
AT
ALFREDO TORRES-PENA
MD
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Mark D.
Palm Bay, FL
2022 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2022
verified customer Verified Customer
10
Category: Sales
Great experience
My experience from start to finish was great. Alfredo my sales representative is one of the best in the business. This is my family third purchase and recommend him to everyone. If you need a car please go to Coastal Hyundai, best price and service.
ASHLEY M. from Coastal Hyundai responded on 01/26/2022 09:03 AM

Mark - We are thrilled to hear that every step of the purchasing process was exceptional for you. We strive to treat every customer like family and are glad to hear your visit reflected that! Your loyalty means so much to us and we look forward to continuing to be here for you and your families vehicles needs! 

Employees worked with
AT
ALFREDO TORRES-PENA
JM
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Justin M.
Melbourne, FL
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2021
verified customer Verified Customer
10
Category: Sales
Wonderful service across the board
Just an amazing experience. Everyone was warm, friendly, and most importantly extremely honest. I couldn’t be happier. Thanks everyone!
ASHLEY M. from Coastal Hyundai responded on 08/09/2021 01:36 PM

We cannot thank you enough for your kind words! We're thrilled to hear that you had an exceptional experience and we look forward to continuing to serve you. 

Employees worked with
AT
ALFREDO TORRES-PENA
SM
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Sharon M.
Melbourne, FL
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2021
verified customer Verified Customer
Category: Sales
Customer service
Customer service was great, staff very attentive.
Recommended
ASHLEY M. from Coastal Hyundai responded on 04/21/2021 12:36 PM

Thank you so much for sharing your purchasing experience with us! We are so glad to see that we were able to earn 5-stars from you. We're happy you're part of our Coastal family and look forward to continuing to serve you!

Employees worked with
AT
ALFREDO TORRES-PENA
CJ
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Christy J.
Palm Bay, FL
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2021
verified customer Verified Customer
Category: Sales
Awesome experience!!
Thank you to Alfredo in sales for being awesome! my 3rd car there with him.. He's very knowledgeable about the cars. straight up honest guy, and really friendly!!! A true asset to the company! just bought a brand new 2021 Elantra!
Cheyenne in service is amazing as well... great team there! I will certainly recommend and I'll continue to go there!
Recommended
ASHLEY M. from Coastal Hyundai responded on 04/08/2021 08:25 AM

Thank you so much for your kind words! We are so glad to hear that you had an exceptional experience here. We truly appreciate your recommendation and loyalty. We will continue to honor our commitment to providing you with top-notch customer service. Let us know if there's anything else we can do, we're always here to help!

Employees worked with
AT
ALFREDO TORRES-PENA
Verified Customer
West Melbourne, FL
2021 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2021
verified customer Verified Customer
Category: Sales
Great place to buy a car
This dealership was super friendly. They were not pushy to get me into a car. I was given space to think about my decision and not overwhelmed. Great customer service
Recommended
ASHLEY M. from Coastal Hyundai responded on 04/02/2021 01:33 PM

Thank you for taking the time to complete our survey, we are so happy you're part of our Coastal family! We'll always be here to serve you and provide you with top-notch customer service.  

Employees worked with
AT
ALFREDO TORRES-PENA
Verified Customer
Sebastian, FL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2021
verified customer Verified Customer
Category: Sales
Thank you!
Purchase made easy will be back
Recommended
ASHLEY M. from Coastal Hyundai responded on 01/27/2021 01:47 PM

Thank you for taking the time to complete our survey. Our goal is to provide every customer with a 5-star purchasing experience and I am so pleased to see that your recent visit reflected that. We look forward to seeing you again, and please don't hesitate to reach out if there is anything we can do for you!

Employees worked with
AT
ALFREDO TORRES-PENA
Verified Customer
West Melbourne, FL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2021
verified customer Verified Customer
Category: Sales
Great experience
Great experience!
Recommended
ASHLEY M. from Coastal Hyundai responded on 01/27/2021 07:17 AM

Thank you for taking the time to complete our survey. It is our goal to provide our customers with a 5-star experience and I am glad to see that your recent purchase reflected that. 

Employees worked with
AT
ALFREDO TORRES-PENA
MV
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Martin V.
Sebastian, FL
2021 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2021
verified customer Verified Customer
Category: Sales
Review of Coastal
Great experience. Great salesman. Second SUV (Santa Fe) with Alfredo, our salesperson.
Recommended
Employees worked with
AT
ALFREDO TORRES-PENA
Verified Customer
Melbourne, FL
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2020
verified customer Verified Customer
Category: Sales
Great buying experience
I had a great buying experience will be referring friends and family here for sure!
Not Recommended
Employees worked with
AT
ALFREDO TORRES-PENA
Verified Customer
Palm Bay, FL
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2020
verified customer Verified Customer
Category: Sales
Great customer service
Great customer service! Very happy with our purchase
Recommended
Employees worked with
AT
ALFREDO TORRES-PENA
Verified Customer
Melbourne, FL
2020 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2020
verified customer Verified Customer
Category: Sales
Great experience
Coastal Hyundai staff was very respectful and helpful.
Recommended
Employees worked with
AT
ALFREDO TORRES-PENA
Verified Customer
Palm Bay, FL
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2020
verified customer Verified Customer
Category: Sales
Great team!
Great team!
Recommended
Employees worked with
AT
ALFREDO TORRES-PENA
Verified Customer
Micco, FL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2020
verified customer Verified Customer
Category: Sales
Recommend 100%
Recommend 100% Great team
Recommended
Employees worked with
AT
ALFREDO TORRES-PENA
Verified Customer
Melbourne, FL
2021 Hyundai Palisade
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/06/2020
verified customer Verified Customer
Category: Sales
Check your car at delivery
Most of the process was generaly fine and typical of a car dealership. Staff was friendly during purchase process. They add all the dealership service fees to try to get 4-5k more on each vehicle which many other dealers do as well, but were quick to remove it when asked.

Main concern is when they detailed the vehicle, the removed floor mats and cargo holders from it, then promised to provide them back when noticed upon delivery which was fine. However they then ignored phone calls and promised during in-person visits to provide/contact and never did. Basically 0 follow through and are done with you immediately after you leave the lot.
Not Recommended
Employees worked with
AT
ALFREDO TORRES-PENA
Displaying all 15 Review
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