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SureCritic / Hyundai Dealer / Pacifico Hyundai / AMANDA WHITE
AW

AMANDA WHITE

Pacifico Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(116 reviews)
81

Reviews of AMANDA WHITE

Verified Customer
Ridley Park, PA
2016 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/05/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The pretzels
No comment
Not Recommended
Matt F. from Pacifico Hyundai responded on 07/07/2021 08:32 AM

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employees worked with
AW
AMANDA WHITE
Verified Customer
Philadelphia, PA
2020 Hyundai Kona
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2020
verified customer Verified Customer
Category: Service
Service director A+ service
After a mistake made by the service department Charles and Dennis, the managing team of the service department stepped up and provided above and beyond service and help to correct the mistake made. Very please with their professional handling of the situation.
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/18/2020
Service Type: Maintenance
Category: Service
Worst service department staff of all
Brought in SUV for a broken window and two weeks later received it back with more damage than it had from the initial window break all caused by the dealerships negligence. And the nerve to try to pass it off to me like I wouldn’t notice. Disgusting service. And Amanda the service manager knows nothing. She can’t answer one question you ask her and tells you to stop talking because she can’t listen to you and type at the same time.
Not Recommended
Matt F. from Pacifico Hyundai responded on 11/18/2020 06:57 AM

We’re sincerely sorry to hear you weren’t satisfied with your visit. We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance.

CHARLES C. from Pacifico Hyundai responded on 11/27/2020 08:21 AM

Hello Mr Kleiner,
 Thank you for the opportunity to correct our mistakes we made at your first service visit.
Please let me know if there is anything else I can do for you.

Best regards and Happy Holidays.

Charles Carmichael

Employees worked with
AW
AMANDA WHITE
Verified Customer
Philadelphia, PA
2012 Hyundai Accent
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/28/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Your appointment scheduling needs improvement.
I had no problem wit the service. My problem was in scheduling the appointment. I called the offie numerous times and each timeI went directly to voice mail asking me leave my name and telephone and the call would be returned. I did that but my call was not returned. I finally reached someone when I called in the a.m. and not the p.m. Not sure if I would recommend the business because of this problem. There should be third box--"unsure."
Not Recommended
Matt F. from Pacifico Hyundai responded on 05/29/2020 08:02 AM

 We’re sincerely sorry to hear you weren’t fully satisfied with your visit. We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance.

Employees worked with
AW
AMANDA WHITE
BC
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Brenda C.
Ardmore, PA
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
employees and service
the employees and service is the best
Recommended
Matt F. from Pacifico Hyundai responded on 07/22/2021 06:43 AM

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employees worked with
AW
AMANDA WHITE
JL
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Joseph L.
Philadelphia, PA
2004 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
car work on
every thing was done well great service
Recommended
Matt F. from Pacifico Hyundai responded on 07/12/2021 05:58 AM

Hi Joseph, Thanks for leaving us such a wonderful review. We are glad that you enjoyed our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

Employees worked with
AW
AMANDA WHITE
SM
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Steven M.
Upper Chichester, PA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Awesome service
Excellent service
Recommended
Matt F. from Pacifico Hyundai responded on 07/12/2021 05:51 AM

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employees worked with
AW
AMANDA WHITE
LU
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Lisa U.
Philadelphia, PA
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly and Professional
I would always recommend this company because they actually make you feel warm and comfortable making choices on what's the right move when it comes to getting a car
Recommended
Matt F. from Pacifico Hyundai responded on 07/02/2021 06:32 AM

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employees worked with
AW
AMANDA WHITE
RJ
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Reginald J.
Folcroft, PA
2017 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/11/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
My experience
This was the only time I had any issues with the service of my vehicle. It was corrected promptly and double checked after returning to the dealership
Recommended
Matt F. from Pacifico Hyundai responded on 06/15/2021 07:56 AM

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

Employees worked with
AW
AMANDA WHITE
Verified Customer
Philadelphia, PA
2017 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/08/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Simple process
Simple and quick to get the car service I needed. Just dropped the car off and picked it up later. No problems
Recommended
Matt F. from Pacifico Hyundai responded on 06/10/2021 02:39 PM

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employees worked with
AW
AMANDA WHITE
NB
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Nicole B.
Philadelphia, PA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Exceptional Service
Exceptional service, great staff, clean facilities. Dennis Golden is fantastic!
Recommended
Matt F. from Pacifico Hyundai responded on 06/03/2021 06:26 AM

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employees worked with
AW
AMANDA WHITE
EK
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Eulas K.
Philadelphia, PA
2016 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/31/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Area
Very good
Recommended
Matt F. from Pacifico Hyundai responded on 06/01/2021 10:43 AM

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employees worked with
AW
AMANDA WHITE
JO
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Joyce O.
Philadelphia, PA
2020 Hyundai Venue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
REPEAT CUSTOMER
This is my third Hyundai and I will continue to return to this dealership to get my car service by the best professionals I have come across.
Recommended
Matt F. from Pacifico Hyundai responded on 06/01/2021 11:05 AM

Hi Joyce, Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

Employees worked with
AW
AMANDA WHITE
WS
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William S.
Philadelphia, PA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The truth
Hyundai. Why not. Great product. No problems.Great resale.
Recommended
Matt F. from Pacifico Hyundai responded on 06/01/2021 11:10 AM

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employees worked with
AW
AMANDA WHITE
MK
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Myra K.
Glenolden, PA
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Service
Courteous, friendly and professional
Recommended
Matt F. from Pacifico Hyundai responded on 06/01/2021 11:14 AM

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employees worked with
AW
AMANDA WHITE
PJ
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Patricia J.
Philadelphia, PA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
convenience
it was a pleasant experience
Recommended
Matt F. from Pacifico Hyundai responded on 06/01/2021 11:52 AM

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employees worked with
AW
AMANDA WHITE
LP
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Larry P.
East Lansdowne, PA
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
To be there is real warm feeling food to snack on and the place is real clean and temperature be just right
You no when you are around good down home people s the air don’t be thick everything flow better the service department is on point with everything
Recommended
Matt F. from Pacifico Hyundai responded on 06/01/2021 11:42 AM

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

Employees worked with
AW
AMANDA WHITE
RG
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Robin G.
Philadelphia, PA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
When in Doubt
When your not sure about service of your car always return to your closet dealership
Recommended
Matt F. from Pacifico Hyundai responded on 06/01/2021 11:23 AM

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employees worked with
AW
AMANDA WHITE
CY
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Charles Y.
Philadelphia, PA
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Diagnosis Spot On
Steering wheel clicked turning left and right when parking. Diagnosis led to steering coupler. Feeling this was a major time process but to my surprise it was done in less than 2/12 hours.
Recommended
Matt F. from Pacifico Hyundai responded on 06/01/2021 11:18 AM

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

Employees worked with
AW
AMANDA WHITE
Verified Customer
Philadelphia, PA
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The staff is very PLEASANT
Whenever i get service on my car its always a pleasurable experience.. thank you.Continue the GREAT CUSTOMER SERVICE...
Recommended
Matt F. from Pacifico Hyundai responded on 04/22/2021 06:48 AM

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employees worked with
AW
AMANDA WHITE
MD
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Maria D.
Philadelphia, PA
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service Experience
Pacifico never disappoints!
Recommended
Matt F. from Pacifico Hyundai responded on 03/22/2021 05:48 AM

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employees worked with
AW
AMANDA WHITE
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