Verified Customer
Hello,
Thank you for taking the time to speak with me about the collision error issue with your vehicle. Although it has been intermittent, I am glad you will be bringing back in for our technicians to reinspect; and hopefully get some resolution. Rest assured, not only is your safety, but complete satisfaction is my highest priority. I am sorry this has taken longer than usual to repair, however sometimes intermittent concerns are difficult to repair immediately.
See you tomorrow,
Kevin Geldreich - Service Manager
920-924-0000
Verified Customer
Hi, Emmanuel!
It is always so nice to see you and your 2016 Hyundai Genesis! We are so lucky to have you as part of our Van Horn Hyundai family! Thank you for taking the time to return our survey with a perfect 5 Star score! It is truly appreciated by all of us here at Van Horn Hyundai of Fond du Lac! Especially the service center! Your experience here is of utmost importance to us and we are so happy to see you had a great visit!
As always, thank you for your valued business and we look forward to seeing you and your Hyundai next time!
Kind regards,
Verified Customer
Hi, Jim!
As always, it was a pleasure to see you and your 2018 Hyundai Tucson! We are so happy to have you as part of our Van Horn Hyundai family! Your experience here is of utmost importance to us and we couldn't be happier to see you had another great visit! Our sincerest thanks for taking the time to return our survey! As always, thank you for choosing us and we look forward to seeing you next time!
Kind regards,
Verified Customer
Hello Jeremy,
I am happy to hear that Austin was able to get your vehicle maintenance needs handled in a timely and professional manner. We do realize there are many choices when it comes to car repair and we are glad you chose our shop. Please let us know if we can be of any assistance in the future. Thank you!
Kevin Geldreich - Service Manager
Verified Customer
Hi, Mary!
As always, it was a pleasure seeing you and your 2014 Hyundai Sonata! Thank you for taking the time to return our survey with a perfect 5 Star score! It is truly appreciated by all of us here at Van Horn Hyundai of Fond du Lac! Especially the service center! Your experience here is of utmost importance to us and we are so happy to see you had a great visit!
Please know we are always here for you and your Hyundai and we look forward to keeping you safely on the road for years to come! As always, thank you for your valued business and we look forward to seeing you next time!
Kind regards,
Verified Customer
Hi, Erin!
We are so happy to hear you had a much better experience at this service visit! We truly care about improving your experience in every way that we can! Thank you for taking the time to leave us your valued feedback! It really is appreciated by all of us here at Van Horn Hyundai Service!
It is always a pleasure to see you and your 2012 Hyundai Tucson! As always, thank you for choosing us and we look forward to seeing you next time!
Kind regards,
Verified Customer
Hello!
Wow! Thank you for the stellar review! We cannot thank you enough for the positive feedback and your continued patronage throughout the years! Please know that we are always here for you and your Hyundai and it is our pleasure to help keep you both safely on the road for years to come! We strive to provide an exceptional experience every time you are here and are so happy to hear you had a great visit when you were recently in for service!
As always, thank you for your valued business and we look forward to seeing you next time!
Kind regards,
Verified Customer
Hi, Richard!
When you are here, you ARE family! Thank you for the kind feedback, it is truly appreciated by all of us here!
It is always a pleasure to see you and your Hyundai! Our sincerest thanks for taking the time to return our survey with a perfect 5 Star score! We truly strive for exceptional experiences every time you visit us! We are here to help keep your vehicle in tip-top shape and safely on the road for years to come!
As always, thank you for choosing us and we look forward to seeing you next time!
Kind regards,
Verified Customer
Hi, guys!
It was truly a pleasure to see you and your 2020 Hyundai Elantra when you were recently in for service! We know that every great experience starts with a great staff, and we are so lucky to have such a fantastic service team here at Van Horn Hyundai of Fond du Lac! We truly care about you, your Hyundai, and your experience every time you are here!
As always, thank you for choosing us and we look forward to seeing you next time!
Kind regards,
Verified Customer
Hi, Diane!
Thank you for your continued patronage! It truly means so much to all of us here at Van Horn Hyundai! Especially the service center! We are so happy to see you had a great visit when you were recently in with your 2020 Hyundai Elantra! We truly strive for an exceptional experience every time you are here! We really care about you and your Hyundai and keeping you both safely on the road for years to come!
Thank you for taking the time to return our survey with a perfect 5 Star score! It means so much to all of us here at Van Horn Hyundai of Fond du Lac! Especially the service center!
As always, thank you for choosing us and we look forward to seeing you next time!
Kind regards,
Verified Customer
Hi, Renee!
We can't thank you enough for the stellar review and kind words! We are so happy to see you had a great visit when you were recently in with your 2018 Hyundai Kona! We truly strive for an exceptional experience every time you are here! We really do care about you and your Hyundai and keeping you both safely on the road for years to come!
Thank you for taking the time to return our survey with a perfect 5 Star score! It means so much to all of us here at Van Horn Hyundai of Fond du Lac! Especially the service center!
As always, thank you for choosing us and we look forward to seeing you next time!
Kind regards,
Verified Customer
Hi, Nancy!
Your kind words mean so much to us here at Van Horn Hyundai Service! It is always a pleasure to see you both! We know that every great experience starts with a great staff, and we are so lucky to have such an amazing team here! We are so thankful for your continued patronage in our service and sales departments and look forward to helping you maintain your vehicles for years to come!
As always, we look forward to seeing you next time!
Kind regards,
Verified Customer
Hi, Debra!
We know a great experience starts with a great staff! Our biggest thanks for the kind feedback and for taking the time to return our survey with a perfect 5 Star score! We are so happy to see you had a great visit when you were recently in with your 2020 Hyundai Santa Fe! We truly strive for exceptional experiences every time you visit us! We are here to help keep your vehicle in tip-top shape and safely on the road for years to come!
As always, thank you for choosing us and we look forward to seeing you next time!
Verified Customer
Verified Customer
Hi, Cynthia!
Wow! Thank you for the kind words and fantastic review! Your positive feedback means the world to our service team here at Van Horn Hyundai of Fond du Lac! We truly pride ourselves on fantastic customer service, matched with fast appointments, great amenities, and an overall experience that exceeds all expectations! And sincerely appreciate you going the extra mile to choose us!
As always, thank you for your valued business, and we look forward to seeing you next time!
Kind regards,
Verified Customer
Hi, Nancy!
Thank you for the outstanding review! Your positive feedback means the world to our service team here at Van Horn Hyundai of Fond du Lac! We truly pride ourselves on fantastic customer service, matched with honesty and integrity, and an overall experience that exceeds all expectations!
Your continued patronage is appreciated more than you know and as always, we will look forward to seeing you and your 2020 Hyundai Santa Fe next time!
Kind regards,
Verified Customer
Verified Customer
Hello Dale,
Thank you for taking the time to speak with Austin this morning. We appreciate your understanding as it relates to the scoring of our surveys. I have reached out to our business development center regarding your difficulty scheduling your appointment. Hopefully, the scheduling issues have been resolved moving forward.
Have a great day,
Kevin Geldreich - Service Manager
Verified Customer
Hello Roger,
Thanks for speaking with Austin today about the survey. I am resending another survey and I am glad we were able to get the vibration convern repaired.
Have a great day!
Kevin Geldreich - Service manager
Verified Customer
Hello!
We are always here to help! It was our pleasure to help take care of this concern for your Santa Fe Sport! We love helping our Van Horn family stay safe out on the road!
We can't thank you enough for your wonderful feedback and for taking the time to return our survey! It truly means a lot to all of us here at Van Horn Hyundai of Fond du Lac! Especially the Service Center!
As always, we thank you for your valued business and look forward to seeing you next time!
Kind regards,
