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SureCritic / Hyundai Dealer / Schomp Hyundai / BETH A BAILEY
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BETH A BAILEY

Service Advisor
Schomp Hyundai
My favorite Hyundai model is the Hyundai Kona because it is so cute. I hope to help you soon at Schomp Hyundai in Aurora!
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(28 reviews)
71

Reviews of BETH A BAILEY

DW
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Dan W.
Denver, CO
2014 Hyundai Santa Fe Sport
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/25/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
DUSTIN J., General Manager from Schomp Hyundai responded on 03/25/2021 09:42 AM

Thank you, so much, for taking the time to review us! I left you a voicemail a little while ago to go over your concern. I really appreciate the opportunity to grow my team based on your feedback. I hope to speak with you soon. Thanks!



Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com
Employees worked with
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BETH A BAILEY
Service Advisor
VC
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Vernon C.
Aurora, CO
2021 Hyundai Kona
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/12/2021
Service Type: Maintenance
verified customer Verified Customer
4
Category: Service
Schomp Hyundai
I was not impressed with the dealership customer service.
BOB C., Service Manager from Schomp Hyundai responded on 10/13/2021 10:24 AM

Thank you, so much, for taking the time to review us!

We apologize for the frustration you experienced durring your visit.  You are important and we did not investigate and communicate properly.  We will reach out and discuss with you. 

Again, please accept our apologies.


Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
Employees worked with
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BETH A BAILEY
Service Advisor
LM
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Linda M.
Bennett, CO
2017 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2021
verified customer Verified Customer
Category: Service
Problems resolved.
After my last review Dustin Johnson went above and beyond to resolve my issues. Great customer service!
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/07/2021
Service Type: Maintenance
Category: Service
Short staffed
Unfortunately the service department is short staffed. Scheduled my vehicle for an oil change and recall fix. I was unable to get the recall fixed. Was told they didn’t have time. They did rotate my tires. Was there from 11:30 until 3:45 for an oil change and rotate tires. I can’t fault the service technicians as they are working short staffed and it isn’t really their fault. The bright part of my day was having a nice chat with Attila in the sales department about looking for a car for my daughter. He is pretty darn awesome!
Recommended
DUSTIN J., General Manager from Schomp Hyundai responded on 05/08/2021 07:28 AM

Thank you, Linda, so much, for taking the time to review us! We truly apologize for the long wait during your last visit. We appreciate your loyalty and understanding as we work through this challenging time. I hope we can make it up to you and turn this 3-star experience into a 5-star, now and moving forward. I will reach out to you via phone today to hopefully address your concerns. Thank you once again 



Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com
Employees worked with
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BETH A BAILEY
Service Advisor
DU
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David U.
Denver, CO
2007 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/23/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
DUSTIN J., General Manager from Schomp Hyundai responded on 03/23/2021 11:16 AM

Thank you, so much, for taking the time to review us! I look forward to speaking with you, when you have some time, regarding how we can improve before your next visit. Thanks so much for taking the time.



Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com
Employees worked with
avatar
BETH A BAILEY
Service Advisor
Verified Customer
Aurora, CO
2019 Hyundai Kona
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/07/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
.
.
Recommended
DUSTIN J., General Manager from Schomp Hyundai responded on 06/07/2021 12:13 PM

Thank you, so much, for taking the time to review us! We look forward to seeing you again soon! Are there specific areas where we can improve to earn a 5-star rating from you during your next visit? Thanks again!



Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com
Employees worked with
avatar
BETH A BAILEY
Service Advisor
Verified Customer
Aurora, CO
2017 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/16/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Schomp Gaining Ground and Renewing Confidence...Good Job!
New management "Schomp," much better than when "Shortline." There seems to be a renewed interest in service. Years ago, under Shortline, I brought my vehicle in for a repair estimate. The job was going to be big. I just did not seem to be able to get a good answer. I also took time to look at vehicles on the lot. I probably spent 30 minutes or more looking around. Nobody came out of the building and spoke to me. Not a single sales person. Maybe I wasn't dressed to impress. Again, it was Shortline.

The experience reminded me of why for years I drove further away to Arapahoe Hyundai to have my vehicles serviced. I returned to Arapahoe Hyundai and within a month purchased another vehicle. The other vehicle, needing an expensive repair, was idled for a year. Not a problem. When I was ready to move forward, I went to Arapahoe and paid cash for the repair. It's been three years since the service, and the wait paid off.

Though I had been a loyal customer of Arapahoe Hyundai, I noticed some really good changes once Shortline changed over to Schomp Hyundai. Things continue to get better and I'm encouraged to continue seeking service from Schomp. My confidence is renewed in the dealership closest to my home. They have proven that they are committed to doing a good job.
Recommended
DUSTIN J., General Manager from Schomp Hyundai responded on 05/18/2021 08:21 AM

Thank you, so much, for taking the time to review us! We look forward to seeing you again soon!



Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com
Employees worked with
avatar
BETH A BAILEY
Service Advisor
Verified Customer
Denver, CO
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great job
It went in for a recall.
DUSTIN J., General Manager from Schomp Hyundai responded on 01/25/2022 08:20 AM

Thank you, so much, for taking the time to review us! We look forward to seeing you again soon!



Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com
Employees worked with
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BETH A BAILEY
Service Advisor
DK
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Dennis K.
Denver, CO
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2021
Service Type: Maintenance
verified customer Verified Customer
7
Category: Service
Too Nitch
I would recommend that the waiting area for service customers be separated from the sales area. I do not like hearing other people’s personal business and info being discussed just a few feet away. Please consider a new arrangement.
DUSTIN J., General Manager from Schomp Hyundai responded on 12/31/2021 03:39 PM

Thank you, so much, for taking the time to review us! We look forward to seeing you again soon!



Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com
Employees worked with
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BETH A BAILEY
Service Advisor
PK
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Pete K.
Denver, CO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Top Notch
Beth Bailey is one of the best I have ever worked with. She took time to talk with the service Mgr. and to come to a solution for the issue at hand.
BOB C., Service Manager from Schomp Hyundai responded on 12/16/2021 12:31 PM

Thank you, so much, for taking the time to review us!

We look forward to seeing you again soon!

Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
Employees worked with
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BETH A BAILEY
Service Advisor
ER
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Ebrahim R.
Aurora, CO
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great Service!
Beth did an amazing job and great at communication!
BOB C., Service Manager from Schomp Hyundai responded on 11/15/2021 02:34 PM

Thank you, so much, for taking the time to review us!

We look forward to seeing you again soon!

Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
Employees worked with
avatar
BETH A BAILEY
Service Advisor
RG
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Ronnie G.
Denver, CO
2014 Hyundai Elantra Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Mr. Ronnie E. Green Sr.
My visit was good and timely. I called to schedule the recall visit on Friday and they were able to fit me in on Saturday morning. All went well.
BOB C., Service Manager from Schomp Hyundai responded on 11/11/2021 04:39 PM

Thank you, so much, for taking the time to review us!

We look forward to seeing you again soon!

Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
Employees worked with
avatar
BETH A BAILEY
Service Advisor
AR
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Alice R.
Denver, CO
2005 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Service Visit for Oil Change
Service Advisor Beth was prompt and efficient in taking note of my various questions, consulted with the service guy and then got back to me with answers. It also helped that a video was provided with additional work needed to be done later on some other car parts.
BOB C., Service Manager from Schomp Hyundai responded on 10/05/2021 07:44 AM

Thank you, so much, for taking the time to review us!

We look forward to seeing you again soon!

Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
Employees worked with
avatar
BETH A BAILEY
Service Advisor
KP
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Kenneth P.
Wheat Ridge, CO
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excellent service.
Schomp Hyundai is a quality dealer.
BOB C., Service Manager from Schomp Hyundai responded on 10/05/2021 07:43 AM

Thank you, so much, for taking the time to review us!

We look forward to seeing you again soon!

Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
Employees worked with
avatar
BETH A BAILEY
Service Advisor
LK
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Lois K.
Denver, CO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Recovered stolen vehicle
My 2017 Tucson was stolen and recovered with damage. Schomp handled the insurance claim and all the repairs. This was a very traumatizing experience since it was the second car I had stolen. My service advisor was wonderful. She was very kind and patient with all my questions. My car looks great! Thanks!
BOB C., Service Manager from Schomp Hyundai responded on 10/05/2021 07:57 AM

Thank you, so much, for taking the time to review us!

We look forward to seeing you again soon!

Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
Employees worked with
avatar
BETH A BAILEY
Service Advisor
JG
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Jeanette G.
Aurora, CO
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Excellent
Everyone there is very nice and help. I have been going to them for 6 yrs wouldn’t go anywhere else.
BOB C., Service Manager from Schomp Hyundai responded on 10/01/2021 01:10 PM

Thank you, so much, for taking the time to review us!

We look forward to seeing you again soon!

Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
BOB C., Service Manager from Schomp Hyundai responded on 10/01/2021 01:11 PM

Thank you, so much, for taking the time to review us!

We look forward to seeing you again soon!

Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
Employees worked with
avatar
BETH A BAILEY
Service Advisor
MJ
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Mark J.
Denver, CO
2006 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Outstanding personal service
I received wonderful personal care and service which not usual especially to the elderly. My service person was absolutely outstanding as she was kind and polite
DUSTIN J., General Manager from Schomp Hyundai responded on 09/21/2021 08:47 AM

Thank you, so much, for taking the time to review us! We look forward to seeing you again soon!



Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com
Employees worked with
avatar
BETH A BAILEY
Service Advisor
JB
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John B.
Aurora, CO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2021
Service Type: Maintenance
verified customer Verified Customer
8
Category: Service
Service
I had an excellent experience.
BOB C., Service Manager from Schomp Hyundai responded on 09/17/2021 12:53 PM

Thank you, so much, for taking the time to review us!

We look forward to seeing you again soon!

Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
BOB C., Service Manager from Schomp Hyundai responded on 09/17/2021 12:54 PM

Thank you, so much, for taking the time to review us!

We look forward to seeing you again soon!

Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
Employees worked with
avatar
BETH A BAILEY
Service Advisor
CB
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Cathleen B.
Denver, CO
2021 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
My favorite Hyundai dealership
All of the workers spoke and were friendly. The work on my car started immediately.

Beth took pictures all the way around the car before work started to show it was in excellent condition with no marks or dents.

I received a video of the work plus a written version.
The work was completed to my satisfaction and the car was brought to me when work was completed.
I will be bringing my Hyundai here for all future maintenance.
BOB C., Service Manager from Schomp Hyundai responded on 08/26/2021 01:57 PM

Thank you, so much, for taking the time to review us!

We look forward to seeing you again soon!

Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
BOB C., Service Manager from Schomp Hyundai responded on 08/26/2021 01:57 PM

Thank you, so much, for taking the time to review us!

We look forward to seeing you again soon!

Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
Employees worked with
avatar
BETH A BAILEY
Service Advisor
SL
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Santiago L.
Denver, CO
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Excellent service
Really nice place and friendly staff
BOB C., Service Manager from Schomp Hyundai responded on 08/26/2021 07:03 AM

Thank you, so much, for taking the time to review us!

We look forward to seeing you again soon!

Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
BOB C., Service Manager from Schomp Hyundai responded on 08/26/2021 07:26 AM

Thank you, so much, for taking the time to review us!

We look forward to seeing you again soon!

Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
Employees worked with
avatar
BETH A BAILEY
Service Advisor
Verified Customer
Denver, CO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Hyundai Schomp in Aurora
The quality of service is excellent and the treatment too.
BOB C., Service Manager from Schomp Hyundai responded on 08/18/2021 08:17 AM

Thank you, so much, for taking the time to review us!

We look forward to seeing you again soon!

Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
Employees worked with
avatar
BETH A BAILEY
Service Advisor
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