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SureCritic / Hyundai Dealer / Hyundai On Perryville / Bret Bokker
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Bret Bokker

Service Manager
Hyundai On Perryville
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(94 reviews)
67

Reviews of Bret Bokker

Verified Customer
Winnebago, IL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent service
Everything was good.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 06/02/2021 06:10 AM

AWESOME , THANK YOU FOR TAKING THE TIME FOR THE REVIEW FROM YOUR LAST VISIT !!

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
BB
Bret Bokker
Service Manager
Verified Customer
Machesney Park, IL
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great customer service.
Have always had excellent customer service, would highly recommend.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 06/02/2021 05:25 AM

FANTASTIC , THANK YOU FOR THE GREAT REVIEW FROM YOUR LAST VISIT WITH US HERE AT HYUNDAI ON PERRYVILLE !!!

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
BB
Bret Bokker
Service Manager
MM
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Michael M.
Sterling, IL
2017 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service experience
The Hyundai on Perryville Service Dept. always provide excellent service and a friendly service experience.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 05/24/2021 01:52 PM

AWESOME , thanks for the great review from your last visit with us at Hyundai On Perryville !!!!!

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
BB
Bret Bokker
Service Manager
CH
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Charlene H.
Byron, IL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Very Nice Dealership
Bought my 2011 Hyundai Sonata new from Hyundai on Perryville ,for which i am still driving today. Have always been very pleased with the car. I have never once hesitated to recommend this dealership to family & friends. And will continue to do so! The service department has always done a great job whenever i go in for service. Easy to schedule an appointment. Service Manager Bret Bokker is exceptional ! Always very polite & easy to talk to. Has many times gone above & beyond to assure my needs were met.
Hyundai on Perryville really does care about their customers!
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 05/17/2021 07:18 AM

!!!!!!thank you very much ,we appreciate it very much and so do i . 

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
BB
Bret Bokker
Service Manager
Verified Customer
Rockford, IL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service!
Professional, efficient, courteous.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 05/04/2021 05:21 AM

FANTASTIC ......Thank you very much for the great review and we look forward to seeing you next time !!!

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
BB
Bret Bokker
Service Manager
SA
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Steve A.
Machesney Park, IL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Every one was so polite and friendly.
I would definitely recommend this place to all my friends and families. Every one was super to us.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 04/23/2021 05:11 AM

THANK YOU VERY MUCH FOR THE GREAT REVIEW FROM YOUR LAST VISIT WITH US HERE AT HYUNDAI ON PERRYVILLE !!!

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
BB
Bret Bokker
Service Manager
Verified Customer
Rockford, IL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Highly recommended
I’ve always had excellent service!
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 04/20/2021 08:39 AM

AWESOME THANK YOU SO MUCH FOR THE GREAT REVIEW !!!!! 

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
BB
Bret Bokker
Service Manager
DK
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Daniel K.
Jensen Beach, FL
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Service department is 5 star.
Service department is top notch. Work Scheduled and completed on time. Kept fully informed throughout.
Particularly impressed with Sebastian Hutch (sp?).
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 04/19/2021 05:44 AM

FANTASTIC ,Thank you for the great review and we appreciate the mention of my writer . I passed this along to him thank you very much. 

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
BB
Bret Bokker
Service Manager
TG
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Tyler G.
Dixon, IL
2019 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fantastic service
Great service
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 03/31/2021 01:13 PM

thank you for your great review from your last visit 

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
BB
Bret Bokker
Service Manager
Verified Customer
Freeport, IL
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
No more requests for reviews
Quite begging for feedback from my visit.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 03/16/2021 05:27 AM

Thank you for the review i really do appreciate it and i hope all is well with the car .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
BB
Bret Bokker
Service Manager
Verified Customer
Byron, IL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly/good service
Good service/timely fashion/friendly people
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 03/04/2021 05:32 AM

thank you very much, we always enjoy having you come in !!! have a great day and we will see you when its warmer next time . 

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
BB
Bret Bokker
Service Manager
Verified Customer
Rockford, IL
2020 Hyundai Kona
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2021
verified customer Verified Customer
Category: Service
Restore of Review
Restore of review. Service Manager called me. Removed one of our emails & one of our cells phones. Shut down email from Hyundai. Just keeping local notices so not getting an email weekly about past due service that was handled. Thank you.
Recommended
Employees worked with
BB
Bret Bokker
Service Manager
BB
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Bruce B.
Freeport, IL
2016 Hyundai Genesis
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2021
verified customer Verified Customer
Category: Service
Genesis
Good
Recommended
Employees worked with
BB
Bret Bokker
Service Manager
BB
gravatar
Bruce B.
Freeport, IL
2016 Hyundai Genesis
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2021
verified customer Verified Customer
Category: Service
Genesis
Good
Recommended
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/11/2021
Service Type: Repair
Category: Service
Genesis
A
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 02/12/2021 06:32 AM

Good Morning ,
           Thanks for the feedback from your recent visit with us here at Hyundai on Perryville . We appreciate you're review and any concerns you might of had or have so we can correct any issues. Thank you and we look forward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
BB
Bret Bokker
Service Manager
DH
gravatar
Dorothy H.
Rockford, IL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
service
Bret is so helpful and honest. His team is not just nice in the dealer ship they good people where ever you see them.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 02/03/2021 05:11 AM

Thank you very much !!! we always apprecaite the feeback and love having you in .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
BB
Bret Bokker
Service Manager
Verified Customer
Peoria, IL
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great customer service
Sebastian was great! Was very helpful and informational about my vehicle.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 01/18/2021 11:05 AM

Thank you for the feedback from your recent visit with us here at HYUNDAI ON PERRYVILLE . Thank you so much for the great review and we look forward to seeing you next time !!

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
BB
Bret Bokker
Service Manager
AB
gravatar
Amie B.
Machesney Park, IL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good service
Never have any issues
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 12/30/2020 12:03 PM

Fantastic thank you for the great review from your last visit with us here at HYUNDAI ON PERRYVILLE !!!!

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
BB
Bret Bokker
Service Manager
JK
gravatar
Jennifer K.
Loves Park, IL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Attention
Attention to detail
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 12/28/2020 06:57 AM

FANTASTIC , Thank you for the feedback from your recent visit with us here at HYUNDAI ON PERRYVILLE . We look forward to seeing you next time have a HAPPY NEW YEAR !!!!

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
BB
Bret Bokker
Service Manager
MT
gravatar
Mary T.
Watertown, WI
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
I received Great Service at Hyundai on Perryville for my oil change. Very friendly and knowledgeable staff.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 12/16/2020 01:35 PM

AWESOME , thank you for the feedback from your recent visit here with us at Hyundai On Perryville .We appreciate the great review and look forward to seeing you next time.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
BB
Bret Bokker
Service Manager
Verified Customer
Rockford, IL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Love my car!
Love my car. Great service from buying to service needs.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 12/07/2020 04:55 AM

AWESOME , thank you for the feedback from your recent visit here with us at Hyundai On Perryville .We appreciate the great review and look forward to seeing you next time.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
BB
Bret Bokker
Service Manager
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