Thank you for the survey on your recent service, glad we could speak and resolve any issue from your appoitment in the service department.
Brad DeanThank you for taking the time to fill out the survey and we are happy that we were able to provide you with a 5 star experience. We know that no one is prefect and any information that would have made your experience any better with us, please feel free and email me back or give me a call.
thank you,
Josh Higginbotham
Service Manager
St Charles Hyundai
(636)244-5147
Thank you for taking the time to fill out the survey and we are happy that we were able to provide you with a 5 star experience. We know that no one is prefect and any information that would have made your experience any better with us, please feel free and email me back or give me a call.
thank you,
Josh Higginbotham
Service Manager
St Charles Hyundai
(636)244-5147
Thank you for taking the time to fill out the survey and we are happy that we were able to provide you with a 5 star experience. We know that no one is prefect and any information that would have made your experience any better with us, please feel free and email me back or give me a call.
thank you,
Josh Higginbotham
Service Manager
St Charles Hyundai
(636)244-5147
James,
Thank you for taking the time to talk to me today. I am so glad that Dennis is helping you with the radio situation. As I mentioned on the phone, please feel free to reach out to me any time at 314-541-2285 if you have troubles reaching anyone or just need a direct contact. I'm happy to help in anyway. Don't forget my hands are full with grandkids on Wednesdays, but I usually answer my phone most other days unless I'm out of cell service! Happy New Year.
Kelly Sullivan
Thank you for taking the time to fill out the survey and we are happy that we were able to provide you with a 5 star experience. We know that no one is prefect and any information that would have made your experience any better with us, please feel free and email me back or give me a call.
thank you,
Josh Higginbotham
Service Manager
St Charles Hyundai
(636)244-5147
Thank you for the time on the phone and filling out the survey and giving us this information. We are constantly working on giving our customers a better experience and your information is important to us. Thank you for allowing us to resolve this with you and taking to time to fill out the follow up survey. We look forward to seeing you again for your future automotive needs.
Thank you,
Brad Dean
Service Advisor
St Charles Hyundai
(636)278-9149
Thank you for the great five star survey, We hope to see you soon!
Brad DeanThank you for the great five star survey, We hope to see you soon!
Brad DeanThank you for taking the time to fill out the survey, it is important that we provide all of our customers with 5 star service on every visit. I hope that we can continue to provide you with a 5 star service on future visit. If there is anything we can ever improve on just let us know.
Thank you,
Josh Higginbotham
Service Manager
(636)244-5147
Thank you for taking the time to fill out the survey. Thank you also for all the kind things you had to say we really appreciate it. I am very pleased to see that you had a 5 star experience and we look forward to doing our best to provide the same service to you in the future.
Thank You,
Josh Higginbotham
Service Manager
(636)244-5147
Thank you for the five stars and the completion of the survey!
Tyler Rodriguez
Service Advisor
636-441-4481
ext. 1620
tyler.rodriguez@stcharlesauto.com
Thank you for taking the time to fill out the survey and letting us take care of the problem for you. I apologize that we missed that extension, but glad that we could get that taken care of.
thank you,
Brad Dean
Service Advisor
(636)441-4481
Thank you for taking the time to fill out the survey. Glad we could resolve your problems and we hope to see you soon.
thank you,
Brad Dean
Service Advise
St Charles Hyundai
Thank you for the survey glad we could speak about the issues and get them resolved. We hope to see you soon!
Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Thank you so much for the time on the phone today. Glad we can get this problem resolved for you. If you need anything at all please give me a call. I apologize again for the parts delay and the fact that we had no rental. I appreciate you taking the time to fill out the survey again with a 5 star and I will do everything I can to help you.
thank you,
Brad Dean
Service Advisor
(636)278-9149
Thank you for the survey and speaking with me on the phone. Hope to continue having you as a valued customer and seeing you soon. Thank you again for redoing the survey.
thanks,
Brad Dean
service advisor
(636)278-9149
Thank you for the survey on your recent service. we hope to see you soon!
Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
My name is Josh Higginbotham and i am the new service manager here at St Charles Hyundai. I appreciate you taking the time to fill out the survey and giving me this information. I am working on changing some small processes around here to make sure we cover a little more of the details. I am also working on increasing the staff. Your information helps us provide better customer experience, and that is my #1 goal. If you could take the time to rescore the survey to a 5 star I would appreciate it. This survey directly affects Brad and I would hate for Brad to be penalized for others mistakes. If you have any other concerns or questions, please give me a call or email.
Thank you,
Josh Higginbotham
Service Manager
direct line : (636)244-5147
email : josh.higginbotham@stcharlesauto.com
Richard is a good customer of Brad and didn't know this was his personal report card so he is going to rescore right away.