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SureCritic / Hyundai Dealer / Tameron Hyundai / BRADLY KNOBLOCH
BK

BRADLY KNOBLOCH

Tameron Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(275 reviews)
78

Reviews of BRADLY KNOBLOCH

Verified Customer
Vestavia Hills, AL
2012 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2016
verified customer Verified Customer
Category: Service
Hyundai steering column
Tameron Hyundai was great. My beef is with corporate and manufacturing.
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/17/2016
Service Type: Repair
Category: Service
Hyundai steering column
We never had warranty problems with Honda Toyota or even GM like we did with Hyundai. Tamer on was ok it was the car and corporate
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 11/18/2016 07:17 AM

Mr. Bradley

The low score survey impacts the dealer not corporate. Not sure what Tameron did wrong. This was a dealer performance survey. I do understand your disappointment with the manufacturer and hope it does not impact our relationship with you. The part in question was  unwarrantable  so we simply called Hyundai and asked for assistance on your behalf. Please reconsider us for a 5 star survey.

JOE B., Service Manager from Tameron Hyundai responded on 11/18/2016 02:35 PM

Mr. Bradley

Thank you very much for the 5 star survey. My staff greatly appreciates it. Please don't hesitate to reach out to me if you have any questions or concerns. We are here for all of our customers.  keeping your business and making you happy is very important to me.

Sincerely

Joe Bajalia
Tameron Hyundai 
Service Manager

Employees worked with
BK
BRADLY KNOBLOCH
Verified Customer
Center Point, AL
2011 Hyundai Sonata
ReScore Review™
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/05/2016
verified customer Verified Customer
Category: Service
Rude
Mechanic was rude, service advisor not knowledgeable. Car was dropped off clean and when I picked it up it was dirty. I tried them for the second time after I had a service done there and I had a bad experience, but I went for back against my best judgement, they charged me 385.00 for a service, when the part was only five dollars and the labor was 380.00 this is a ripoff. I see why they can't keep employees long.
Not Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/04/2016
Service Type: Repair
Category: Service
Not
Rude mechanic, service advisor not knowledgeable. Car wash clean when dropped, dirty when picked up.
Not Recommended
JOE B., Service Manager from Tameron Hyundai responded on 10/05/2016 05:32 AM

Thank you for taking the time to tell us about your experience at TAMERON HYUNDAI. We appreciate your feedback since it helps us improve our service and your experience.
 

Employees worked with
BK
BRADLY KNOBLOCH
BP
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BRENDA P.
Mountain Brook, AL
2014 SANTA FE SPORT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2023
verified customer Verified Customer
10
Category: Service
Great Dealership
Great dealership to work with that stands behind it's product. Service Department very nice and Service Manager excellent at resolving issues in a timely manner.
Employees worked with
BK
BRADLY KNOBLOCH
AS
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ANITA S.
Helena, AL
2022 TUCSON
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2022
verified customer Verified Customer
0
Category: Service
Great job!
I was very happy with the service I received at Tameron Hyundai. Everyone was polite and professional. They actually lived up to the motto and I “loved how I was treated”!
Employees worked with
BK
BRADLY KNOBLOCH
Verified Customer
Sylvan Springs, AL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Oil Change
They did a great job.
JOE B., Service Manager from Tameron Hyundai responded on 02/13/2022 09:58 AM

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
BK
BRADLY KNOBLOCH
DC
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Dave C.
Birmingham, AL
2012 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Always a pleasant experience at Tameron
Tameron has a hiring department that seem to only hire the best. Every time I go I am treated like royalty. Thank you!
JOE B., Service Manager from Tameron Hyundai responded on 12/10/2021 06:07 AM

Thank you for the wonderful comment

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
RK
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Randy K.
Gardendale, AL
2014 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Professional
The service team were very professional and friendly.
JOE B., Service Manager from Tameron Hyundai responded on 08/26/2021 06:24 AM

Thank you for the five star survey Randy.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
LM
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Latanya M.
Maplesville, AL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
LaTanya
Very professional guys. I’ve always had good experience each time I bring my car there and service guys always keep me updated on my car
JOE B., Service Manager from Tameron Hyundai responded on 08/21/2021 05:10 PM

Thank you for the kind words Latanya. We appreciate your business. 

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
Verified Customer
Al, AL
2013 Hyundai Equus
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/02/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The terrible service I was given when it came to my warranty and service over all.
My whole experience was not professional at all.
Not Recommended
JOE B., Service Manager from Tameron Hyundai responded on 08/02/2021 07:46 AM

Mr. Cottrell

It is unfortunate you feel that way. I have no bearing on the decision the warranty company makes. They denied your claim because when you bought the warranty form the dealership it was not inspected when the warranty was sold to you , which is not my fault, so they decided it was an issue that was already there. I simply gave them the requested information and they made the decision. 

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
BK
BRADLY KNOBLOCH
JB
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Jimmie B.
Birmingham, AL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Amazing Service!
I can't wait to purchase my next vehicle at Cameron Hyundai!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/22/2021 02:06 PM

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
BK
BRADLY KNOBLOCH
TW
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Tamara W.
Leeds, AL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Trustworthy
I never feel pressured or taken advantage of.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/20/2021 01:16 PM

Thank you for the wonderful survey Tamara. We look forward to your next service visit with us. Please don't hesitate to contact us if you have any questions at all about your vehicle.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
CM
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Christopher M.
Birmingham, AL
2017 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great experience
Good clean, thorough in and out service!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 12/28/2020 06:32 AM

Thank you for the five star survey .

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
BK
BRADLY KNOBLOCH
Verified Customer
Birmingham, AL
2011 Hyundai Genesis Coupe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/18/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Consistently delivers great customer service
Consistent in resolving problem issues with vehicle
Recommended
Gianna B. from Tameron Hyundai responded on 11/18/2020 08:45 AM

Thank you for the wonderful survey. 

Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
JF
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James F.
Birmingham, AL
2006 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
The Service Mgr and his team of Service Writers
I trust your Service Dept I recommend people to bring their auto problems to Tameron Hyundai.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 08/04/2020 01:50 PM

Thank you for the five star survey Mr. Finley. 

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
JB
JOE Bajalia
Service Manager
BK
BRADLY KNOBLOCH
JV
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Jason V.
Birmingham, AL
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Jason
Great
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/17/2020 01:56 PM

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
LS
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Leola S.
Birmingham, AL
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service fast and friendly
Even during this pandemic the service was fast, social distancing practice, mask worn and doors open so customer didn't have to touch in service area
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/17/2020 05:08 AM

Thank you for the five star survey Leola.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
Verified Customer
Birmingham, AL
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Treated in a professional manner.
Treated professionally with respect.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/16/2020 06:01 AM

We greatly appreciate the wonderful survey .

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
Verified Customer
Helena, AL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Car service
Dependable, efficient service department.
Excellent, courteous, respectful service advisor -- Matt Austin.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/03/2020 12:33 PM

Thank you for the wonderful survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
JK
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James K.
Birmingham, AL
2014 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellen service, as always
Always nice to deal with a customer-oriented service department.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/28/2020 01:40 PM

James

It is always a pleasure to service your vehicle. Thank you for the wonderful comments in the survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
Verified Customer
Pleasant Grove, AL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
fast service
service shop rocks
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/22/2020 10:42 AM

Thank you for the survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
BK
BRADLY KNOBLOCH
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