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SureCritic / Hyundai Dealer / Shottenkirk Hyundai Granbury / BROOKE PIERCE
BP

BROOKE PIERCE

Shottenkirk Hyundai Granbury
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(31 reviews)
78

Reviews of BROOKE PIERCE

AM
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Amauri M.
Stephenville, TX
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Santa Fe 2015
Great service !
Employees worked with
BP
BROOKE PIERCE
NR
NATHAN ROBERTS
DB
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Debra B.
Granbury, TX
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Scheduled Maintenance
Same great people providing great customer service
Employees worked with
BP
BROOKE PIERCE
MJ
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Margaret J.
Granbury, TX
2022 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
First Service on my Santa Fe
Service was great and they even washed my car. Thank you.
Employees worked with
BP
BROOKE PIERCE
DH
DUSTIN HARRIS
DB
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Debra B.
Granbury, TX
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2022
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
Oil Change
I would have liked to utilize both coupons to complete my service maintenance.
Employees worked with
BP
BROOKE PIERCE
DH
DUSTIN HARRIS
DB
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Dale B.
Gordon, TX
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
OIL CHANGE
came in for an oil change and has a campaign completed i didnt know i had, they even went above and beyond and washed the car twice to get off the Texas dirt
Employees worked with
BP
BROOKE PIERCE
CB
CHARLES BLAKE
Verified Customer
Comanche, TX
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
In and out
Great personal great service ! Polite helpful and nice !
SIMONE M., Service Manager from Shottenkirk Hyundai Granbury responded on 02/18/2022 07:13 AM

Thank you for the review, and the opportunity to service your vehicle.  Please feel free to contact us with any questions or issues you may have.

 

Simone Madtes
Service Manager
817 279 5830 
Employees worked with
BP
BROOKE PIERCE
CB
CHARLES BLAKE
MG
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Michael G.
Granbury, TX
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Fast Friendly Service
I came in for regular service and an intermittent problem. It took persistence from the tech to diagnose the problem and have a solution, but they did it and happily fixed it. Very happy with the service I received.
SIMONE M., Service Manager from Shottenkirk Hyundai Granbury responded on 02/15/2022 09:04 AM

Thank you for the review, and the opportunity to service your vehicle.  Please feel free to contact us with any questions or issues you may have.

Simone Madtes
Service Manager
817 279 5830 
Employees worked with
BP
BROOKE PIERCE
CB
CHARLES BLAKE
Verified Customer
Granbury, TX
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Friendly and professional folks delivering quality service
Always a pleasure to visit the Shottenkirk dealership.
SIMONE M., Service Manager from Shottenkirk Hyundai Granbury responded on 02/02/2022 06:56 AM

Thank you for the review, and the opportunity to service your vehicle.  Please feel free to contact us with any questions or issues you may have.

Simone Madtes
Service Manager
817 279 5830 
SIMONE M., Service Manager from Shottenkirk Hyundai Granbury responded on 02/02/2022 06:56 AM

Simone Madtes
Service Manager
817 279 5830 
smadtes@mikebrownauto.com
Employees worked with
BP
BROOKE PIERCE
DH
DUSTIN HARRIS
Verified Customer
Granbury, TX
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Good
Good experience
SIMONE M., Service Manager from Shottenkirk Hyundai Granbury responded on 02/02/2022 07:00 AM

Thank you for the review, and the opportunity to service your vehicle.  Please feel free to contact us with any questions or issues you may have.

Simone Madtes
Service Manager
817 279 5830 
Employees worked with
BP
BROOKE PIERCE
DH
DUSTIN HARRIS
Verified Customer
Burleson, TX
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Exceptional service
They were very prompt and courteous when we called for appointment. Very efficient in getting work done. A pleasant experience!
SIMONE M., Service Manager from Shottenkirk Hyundai Granbury responded on 02/02/2022 07:03 AM

Thank you for the review, and the opportunity to service your vehicle.  Please feel free to contact us with any questions or issues you may have.

Simone Madtes
Service Manager
817 279 5830 
Employees worked with
BP
BROOKE PIERCE
CB
CHARLES BLAKE
Verified Customer
Granbury, TX
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great service, professional staff
Always friendly staff, great service, and great prices.
SIMONE M., Service Manager from Shottenkirk Hyundai Granbury responded on 02/02/2022 07:07 AM

Thank you for the review, and the opportunity to service your vehicle.  Please feel free to contact us with any questions or issues you may have.

Simone Madtes
Service Manager
817 279 5830 
Employees worked with
BP
BROOKE PIERCE
CB
CHARLES BLAKE
Verified Customer
Granbury, TX
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Good Service
I went in for routine maintenance on my new car. Service was quick, employees I spoke with were nice and facility was clean. No complaints.
SIMONE M., Service Manager from Shottenkirk Hyundai Granbury responded on 02/02/2022 07:20 AM

Thank you for the review, and the opportunity to service your vehicle.  Please feel free to contact us with any questions or issues you may have.

Simone Madtes
Service Manager
817 279 5830 
Employees worked with
BP
BROOKE PIERCE
DH
DUSTIN HARRIS
Verified Customer
Rainbow, TX
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
no complaints. courteous. fair price.
good experience. fair price. courteous personnel.
SIMONE M., Service Manager from Shottenkirk Hyundai Granbury responded on 02/02/2022 12:00 PM

Thank you for the review, and the opportunity to service your vehicle.  Please feel free to contact us with any questions or issues you may have.

Simone Madtes
Service Manager
817 279 5830 
Employees worked with
BP
BROOKE PIERCE
CH
CODY HALE
KS
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Kevin S.
Stephenville, TX
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
I received excellent service!
I have been using Shottenkirk Hyandai Granbury for over a year now and they have always taken really good care of my car. They have knowledgeable and friendly technicians who always explain exactly what they are doing with the car. Thank you so much!
SIMONE M., Service Manager from Shottenkirk Hyundai Granbury responded on 02/05/2022 11:08 AM

Thank you for the review, and the opportunity to service your vehicle.  Please feel free to contact us with any questions or issues you may have.

Simone Madtes
Service Manager
817 279 5830 
Employees worked with
BP
BROOKE PIERCE
CH
CODY HALE
NN
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Noris N.
Lipan, TX
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2021
Service Type: Maintenance
verified customer Verified Customer
5
Category: Service
Oil change
N/a
SIMONE M., Service Manager from Shottenkirk Hyundai Granbury responded on 02/05/2022 11:11 AM

Thank you for the review, and the opportunity to service your vehicle.  Please feel free to contact us with any questions or issues you may have.

Simone Madtes
Service Manager
817 279 5830 
Employees worked with
BP
BROOKE PIERCE
DH
DUSTIN HARRIS
Verified Customer
Granbury, TX
2017 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Sonata Service
I had a very positive experience with Shottenkirk Hyundai service. I had the oil changed and a couple recall items addressed. Everything was done within the agreed upon timeframe.
Employees worked with
BP
BROOKE PIERCE
CB
CHARLES BLAKE
JZ
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John Z.
Granbury, TX
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great Sevice!
Easy scheduling and fast service!
Employees worked with
BP
BROOKE PIERCE
DH
DUSTIN HARRIS
WW
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Winter W.
Granbury, TX
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Service was awesome
I have zero complaints about visit to shottenkirk Hyundai. The whole service team made me feel very welcome. I was in quickly and out quickly. Highly recommend!
Employees worked with
BP
BROOKE PIERCE
CH
CODY HALE
LT
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Lonnie T.
Glen Rose, TX
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2021
Service Type: Repair
verified customer Verified Customer
9
Category: Service
Great service, friendly staff
Outstanding experience getting service done here
Employees worked with
BP
BROOKE PIERCE
CB
CHARLES BLAKE
SD
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Steve D.
Granbury, TX
2016 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great Service!!!
Everything was GREAT, from the time I got there to the time I left!
Employees worked with
BP
BROOKE PIERCE
NR
NATHAN ROBERTS
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