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BS

BRUCE SEMIEN

Hyundai Of Silsbee
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(38 reviews)
87

Reviews of BRUCE SEMIEN

Verified Customer
Port Arthur, TX
2022 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/11/2021
verified customer Verified Customer
9
Category: Sales
A good experience.
It was overall a good experience, so far only minor issues, besides the backlog of paying off my trade in taking longer then it should.
FABIAN J G. from Hyundai Of Silsbee responded on 12/12/2021 09:38 AM

Customer wants to rescore.

FABIAN J G. from Hyundai Of Silsbee responded on 12/12/2021 09:40 AM

Customer scored in error and wants to rescore.

FABIAN J G. from Hyundai Of Silsbee responded on 12/12/2021 09:40 AM

Customer wants to rescore.

FABIAN J G. from Hyundai Of Silsbee responded on 12/12/2021 09:41 AM

customer scored in error and wants to rescore.

FABIAN J G. from Hyundai Of Silsbee responded on 12/12/2021 09:42 AM

Customer scored in error and wats to rescore.

FABIAN J G. from Hyundai Of Silsbee responded on 12/12/2021 09:42 AM

Customer scored in error and wants to rescore.

Employees worked with
FG
FABIAN J GONZALEZ
BS
BRUCE SEMIEN
KH
KAREN HERRERA
LB
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Linda B.
Newton, TX
2022 Hyundai Accent
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2021
verified customer Verified Customer
10
Category: Sales
Much Better
My sales person (Karen) did not know I tried to contact her. She has since sent me her personal phone number and said I could call any time. She handled my problem right away. Please ask for Karen if you go to thisdealership.
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/13/2021
0
Category: Sales
bad
Sales refuses to talk on phone after sales. Called 6 times and could not get sales person (Karen). Need to give them paper work and they will not even give me a fax number. Added charge I did not want. Should have gone over every word in contract so that is my fault. I love Hyundai vehicles but dealership in Silsbee will never see me again.
FABIAN J G. from Hyundai Of Silsbee responded on 10/15/2021 07:31 AM

Customer sent in error.

Employees worked with
KB
KEITH BROWN
BS
BRUCE SEMIEN
KH
KAREN HERRERA
JM
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Joyce M.
Orange, TX
2021 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/09/2021
verified customer Verified Customer
Category: Sales
Exceptional service!!
Hyundai of silsbee was very patient and productive with helping me buy a car! My car salesman was very optimistic and persistent he made a way out of no way the Hyundai of silsbee way! Very thankful and appreciative for all the help that they have done for me.
Recommended
Bryan D. from Hyundai Of Silsbee responded on 06/28/2021 07:39 AM

Hi Joyce, I want to thank you for your purchase here at Hyundai of Silsbee. Sorry we didn't meet your 5 star expectations please let us know what we can do differntly. Enjoy your new vehicle and welcome to the Hyundai family.

Employees worked with
BS
BRUCE SEMIEN
EB
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Eric B.
Beaumont, TX
2020 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2021
verified customer Verified Customer
Category: Sales
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/20/2021
Category: Sales
Great
I have been coming to buy cars at Hyundai. great service and friendly.
Get in touch with Malik he will take care of you at Hyundai Silsbee. they have great deals
Recommended
Bryan D. from Hyundai Of Silsbee responded on 02/21/2021 09:05 AM

Mr. Briggs we truely apologize that you are having issues with the 2020 Sonata. Please bring it by the dealership ASAP so we can correct any issues that you may be experiencing. We value your business and want you to remain a loyal Hyundai of Silsbee customer. 

Employees worked with
BS
BRUCE SEMIEN
BS
BRUCE SEMIEN
MM
MALIK MULDREW
EB
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Eric B.
Beaumont, TX
2020 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2021
verified customer Verified Customer
Category: Sales
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/20/2021
Category: Sales
Great
I have been coming to buy cars at Hyundai. great service and friendly.
Get in touch with Malik he will take care of you at Hyundai Silsbee. they have great deals
Recommended
Bryan D. from Hyundai Of Silsbee responded on 02/21/2021 09:05 AM

Mr. Briggs we truely apologize that you are having issues with the 2020 Sonata. Please bring it by the dealership ASAP so we can correct any issues that you may be experiencing. We value your business and want you to remain a loyal Hyundai of Silsbee customer. 

Employees worked with
BS
BRUCE SEMIEN
BS
BRUCE SEMIEN
MM
MALIK MULDREW
Displaying all 5 Review
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