Thank you for sharing your service experience with us and our apologies for the extra time needed to complete your updates. Cheryl will be following up with you.
Happy holidays from our family to yours.
Thank you for taking the time to share your service experience with us. Our sincere apologies for the extra time needed to complete your services. Cheryl will be reaching out to follow up with you.
Happy holidays from our family to yours.
We greatly appreciate you sharing your kind words with us. We always enjoy your visits with us. Did you really mean to rate us a 1 Star??
It's official! 6 Times in a row!!!Nice seeing you today. We are happy to hear you are happy with us and it was jus a simple error of not choosing 5 stars.
It's official! 6 Times in a row!!!
Thank you for taking the time to speak with today. Once again my apologies for the lack of communication at the time of your purchase. As we discussed, our service team is commited to providing you with an excellent service experience and will be taking care of your remaining oil changes. I am very happy to hear that your service experiences have been great and rest assured we will continue to do so. Thank you again and please don't hesitate to contact me directly if I may ever be of assistance.
Thank you for taking the time to share your service experience with us. Our apologies for the uncharacteristic level of service you received. Cheryl, your service consultant will be following up with you.
Thank you for taking the time to share your experience with us and speak with Cheryl today. Our sincere apologies for the inconvenience we may have caused. We appreciate you allowing us the opportunity to make this right for you.
Thank you for speaking with Cheryl today. Our sincere apologies that we failed to deliver the service experience you have enjoyed in your previous visits. We take our customer service seriously and appreciate your feedback.
Thank you for taking the time to speak with me today. Once again, my sincere apologies for any misunderstanding for the miscommunication from the technician. I personally have always enjoyed visiting with you and hope to see you again. Please contact me directly if I may be of further assistance.
Sincerely,
Joe King
Service and Parts Director
Joeking@hyundaiofstaugustine.org
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Thank you Mr. Sosnowski.
Please contact me if I may ever be of assistance.
Thank you for sharing your experience with us and speaking with Cheryl today. Our sincere apologies for the tires not being in stock. We appreciate your continued loyalty and value you.
Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!
Thank you for taking the time to share your service experience with us and your continued loyalty. Our deepest apologies for the complimentary wash not being completed. Cheryl will be reaching out to you to try and make this right.
Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!
Thank you again for letting us know about the service wash. Cheryl has been trying to contact you. We have made notes in your file for your next oil change to be on us. Thank you again for your continued loyalty.
Thank you. But at the request of the body shop, we only reset the SRS module. It would be our pleasure to take a look at any other issues you are having. Please let me know if I may be of any assistance.
Sincerely,Thank you for taking the time to share your service experience with us. We appreciate you bringing this to our attention and our apologies for any inconvenience this may have caused. Cheryl will be following up with you to make sure we make this right. Thank you again for your continued loyalty.
Sincerely,Thank you for sharing your candid feedback. Your service consultant Cheryl will be reaching out to you. Our apologies and we appreciate your feedback and will make sure to pass this on to our cleaning company.
Sincerely,We appreciate you taking the time to speak with Cheryl and share your interior decorating ideas. We agree, white walls are boring and a soft gray would be nice as well as the pleasant fish tank creating a more soothing atmosphere. We are always looking for ways to improve and your ideas will be taken seriously. Thank you again for your candid feedback and continued loyalty to Hyundai of St. Augustine.
Sincerely,Thank you for taking the time to speak with Cheryl today. Once again our sincere apologies for the misunderstanding, there is quite a difference between a complimentary service wash and a detail. We appreciate you allowing us the oportunity to make this right for you. Happy holidays from our family to yours.
Sincerely,Thank you for speaking with us today and sharing your service experience with us. We apprecitate you and value all of our guest's time. Our apologies the update took longer than anticipated and appreciate your continued loyalty to Hyundai of St Augustine.
Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Thank you for taking the time to share your last service experience with us. Our apologies for the amount of time it took to get you in and out on your last visit. Your feedback is greatly appreciated and will be reviewed with our reservation schedulers to prevent this in the future. We value you and your time and hope the 6 1/2 years of being a loyal guest will allow us the opportunity to continue to service your vehicle. As discussed, Miss Buck has added your next service to be on us in your service file.
Sincerely,Stacey,
It was a pleasure meeting you. Thank you for allowing us to get your horn corrected. Please don't hesitate to contact me if you need anything or stop by to say hello on your next visit.
Best Regards,
Joe King
Service Director
Hyundai of St. Augustine
We thank you for taking the time to share your service experience with us and kind words. Our service team is committed to keeping you safe while exceeding your expectations.
We greatly appreciate you taking the time to share your service experience with us and kind words for Cheryl and Calvin. Our Service team is committed to keeping you safe while exceeding your expectations.