CD

CHRISTOPHER DERRICK

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(10 reviews)
100

RD
gravatar
Robert D.
Bristol, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly, knowledgeable, efficient.
Keep up the good work
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 06/05/2020 05:15 AM

Thank you Robert for your review. We appreciate your business.

Employees worked with

KM
gravatar
Kenneth M.
Torrington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service as always
always provide excellent customer service in the service department and the part's department chris thank you again and al in part's can't thank you enough for your help
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 05/04/2020 05:42 AM

Thank you Kenneth for your review. Have a great day.

Employees worked with

KO
gravatar
Kathleen O.
Torrington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Headlight repairs
Great service, always keeps the customer informed with the progress of the repairs. Repairs done in a timely manner especially when they were able to complete the repairs the same day I called.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 05/04/2020 05:39 AM

Thank you Kathleen for your review. Have a safe day.

Employees worked with

WM
gravatar
Walter M.
Torrington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
OIL CHANGE,SERVICE VISIT
Due to Covid-19 crisis,had to call to reserve time.was allocated one hour.No one else was in waiting (lounge) area.Service was prompt and courteous.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 04/29/2020 04:57 AM

Thank you Walter for your review. Have a great day.

Employees worked with

DH
gravatar
David H.
Torrington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
OIL CHANGE
YOUR SERVICES WERE GREAT WAS ABLE TO COME IN AND WAIT TOTAL TIME WAS 45 MINUTES THANK YOU
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 04/24/2020 04:54 AM

Thank you David for your review. Have a great weekend and stay safe.

Employees worked with

DP
gravatar
Dora P.
Torrington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service time
Great service
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 04/23/2020 12:14 PM

Thank you Dora for your review. It helps us a lot.

Employees worked with

MW
gravatar
Maureen W.
Winsted, CT
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/19/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Professional
Friendly professional managers they understood I had to space apart ssr ice coming up do to financial reasons
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 04/20/2020 05:45 AM

Thank you Maureen for your review. Hopefully next time we will have earned a 5 star rating. 

Employees worked with

CW
gravatar
Cindi W.
Winsted, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent servuce
Have been bringing my Elantra Touring here for five years! Never a problem! Hope to keep this great car going for another 100,000!!!
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 04/03/2020 05:56 AM

Thank you Cindi for your review. Lets make that happen.....!!!   Stay safe....

Christopher Derrick
Service Manager

Employees worked with

RL
gravatar
Robert L.
Winsted, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
GOOD JOB OVERALL
WENT FOR A SIMPLE OIL CHANGE AMIDST ALL THIS CRAZINESS WE ARE ALL LIVING NOW...IT WAS GREAT IN AND OUT IN 30 MINS.....NICE JOB !
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 04/03/2020 05:54 AM

Thank you Robert for your review. We appreciate your business. Stay safe....

Employees worked with

LK
gravatar
Laura K.
Burlington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Service visit
I was early for my appointment they took me right away. He told me probably be an hour but it was more like 1/2 hour. I was in and out. Excellent service!
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 03/30/2020 11:10 AM

       Thank you Laura for your review it helps us a lot. Don't get use to that great service in the future...LOL....Stay healthy and I'll see you at your next service visit. 

Christopher Derrick
Service Manager
Torrington Hyundai
860-489-0471

Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.