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SureCritic / Hyundai Dealer / Shottenkirk Hyundai Granbury / CHARLES BLAKE
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CHARLES BLAKE

Shottenkirk Hyundai Granbury
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(15 reviews)
88

Reviews of CHARLES BLAKE

MW
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Mark W.
Wichita Falls, TX
2013 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/04/2022
Service Type: Repair
verified customer Verified Customer
9
Category: Service
Excellent
The service department was very knowledgeable and honest on the time and service preformed on my vehicle. Great customer service as far as calling me with updates on my vehicle.
Employees worked with
BP
BROOKE PIERCE
CB
CHARLES BLAKE
Verified Customer
Abilene, TX
2021 Hyundai Kona
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/11/2022
Service Type: Repair
verified customer Verified Customer
9
Category: Service
Great Service
i got my vehicle back in a timely manner for an oil change and tire rotation
Employees worked with
BP
BROOKE PIERCE
CB
CHARLES BLAKE
DB
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Dale B.
Gordon, TX
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
OIL CHANGE
came in for an oil change and has a campaign completed i didnt know i had, they even went above and beyond and washed the car twice to get off the Texas dirt
Employees worked with
BP
BROOKE PIERCE
CB
CHARLES BLAKE
Verified Customer
Comanche, TX
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
In and out
Great personal great service ! Polite helpful and nice !
SIMONE M., Service Manager from Shottenkirk Hyundai Granbury responded on 02/18/2022 07:13 AM

Thank you for the review, and the opportunity to service your vehicle.  Please feel free to contact us with any questions or issues you may have.

 

Simone Madtes
Service Manager
817 279 5830 
Employees worked with
BP
BROOKE PIERCE
CB
CHARLES BLAKE
MG
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Michael G.
Granbury, TX
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Fast Friendly Service
I came in for regular service and an intermittent problem. It took persistence from the tech to diagnose the problem and have a solution, but they did it and happily fixed it. Very happy with the service I received.
SIMONE M., Service Manager from Shottenkirk Hyundai Granbury responded on 02/15/2022 09:04 AM

Thank you for the review, and the opportunity to service your vehicle.  Please feel free to contact us with any questions or issues you may have.

Simone Madtes
Service Manager
817 279 5830 
Employees worked with
BP
BROOKE PIERCE
CB
CHARLES BLAKE
RK
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Richard K.
Granbury, TX
2022 Hyundai Santa Cruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2022
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
Outstanding service
The staff went out of their way to be friendly and helpful. From setting up the appointment to doing the service work in a timely way, to helping me retrieve a person so thing from my previous truck, they really looked out for my needs.
SIMONE M., Service Manager from Shottenkirk Hyundai Granbury responded on 02/08/2022 08:38 AM

Thank you for the review, and the opportunity to service your vehicle.  Please feel free to contact us with any questions or issues you may have.

 

Simone Madtes
Service Manager
817 279 5830 
Employees worked with
RL
RYAN LAMB
CB
CHARLES BLAKE
Verified Customer
Burleson, TX
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Exceptional service
They were very prompt and courteous when we called for appointment. Very efficient in getting work done. A pleasant experience!
SIMONE M., Service Manager from Shottenkirk Hyundai Granbury responded on 02/02/2022 07:03 AM

Thank you for the review, and the opportunity to service your vehicle.  Please feel free to contact us with any questions or issues you may have.

Simone Madtes
Service Manager
817 279 5830 
Employees worked with
BP
BROOKE PIERCE
CB
CHARLES BLAKE
Verified Customer
Granbury, TX
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great service, professional staff
Always friendly staff, great service, and great prices.
SIMONE M., Service Manager from Shottenkirk Hyundai Granbury responded on 02/02/2022 07:07 AM

Thank you for the review, and the opportunity to service your vehicle.  Please feel free to contact us with any questions or issues you may have.

Simone Madtes
Service Manager
817 279 5830 
Employees worked with
BP
BROOKE PIERCE
CB
CHARLES BLAKE
Verified Customer
Granbury, TX
2017 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Sonata Service
I had a very positive experience with Shottenkirk Hyundai service. I had the oil changed and a couple recall items addressed. Everything was done within the agreed upon timeframe.
Employees worked with
BP
BROOKE PIERCE
CB
CHARLES BLAKE
LT
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Lonnie T.
Glen Rose, TX
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2021
Service Type: Repair
verified customer Verified Customer
9
Category: Service
Great service, friendly staff
Outstanding experience getting service done here
Employees worked with
BP
BROOKE PIERCE
CB
CHARLES BLAKE
JS
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James S.
Dublin, TX
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Ryan Lamb and customer service go hand in hand
I could not be happier with my service advisor Ryan. Very easy going, always had a smile, and got me the answers I needed! Highly recommend.
Employees worked with
RL
RYAN LAMB
CB
CHARLES BLAKE
Verified Customer
Fort Worth, TX
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Routine Service on Palisade
Excellent experience, fast and easy.
Employees worked with
RL
RYAN LAMB
CB
CHARLES BLAKE
DC
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David C.
Stephenville, TX
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great experience
The service was great. Work performed was timely and as required.
Employees worked with
RL
RYAN LAMB
CB
CHARLES BLAKE
Verified Customer
Granbury, TX
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great service
Oil change… tire rotation and 30,000 mile checkup. Great service ,friendly.
Employees worked with
CB
CHARLES BLAKE
DW
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Debra W.
Granbury, TX
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
excellent service
Oil change ,tire rotation and routine inspection. Always nice, professional and not a long wait time. They run your vehicle thru the wash before you leave.
Employees worked with
RL
RYAN LAMB
CB
CHARLES BLAKE
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