CH

Chris Harmer

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(95 reviews)
87

RP
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Ralph P.
Philadelphia, PA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2022
verified customer Verified Customer
10
Category: Sales
Great service
Great service and team

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/07/2022
10
Category: Sales
Great team and at
They helped me along the process.
Chris H. from Pacifico Hyundai responded on 03/08/2022 04:39 PM

wants to rescore

Employees worked with

JR
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Joseph R.
Philadelphia, PA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2021
verified customer Verified Customer
10
Category: Sales
Excellent
Steve Cromarti is Excellent. He goes above and beyond for you. We have purchased 4 cars from him. I would recommend him.

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/25/2021
10
Category: Sales
Excellent!
Steve Cromartiewa
Chris H. from Pacifico Hyundai responded on 11/26/2021 09:05 AM

Mr. Rizzo ment to give us a five star.  He messed up on that question.  Wants to rescore for us.


MC
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Mark C.
Springfield, PA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2021
verified customer Verified Customer
10
Category: Sales
Great support at Pacifico
There's not a lot inventory out there but I got the car I wanted thanks to the great sales team at Pacifico. I'm a second generation buyer and that says something.

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/26/2021
6
Category: Sales
I didn't have a problem up front
I understamd that there isn't a great enventory of cars out there but I was fortunate and received the car I wanted. Only thing is that they only gave me one key and I'm still waiting for my second. A thing like a key should be sent priority!
Chris H. from Pacifico Hyundai responded on 10/28/2021 06:07 AM

customer wants to resore


KG
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Keith G.
Philadelphia, PA
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/28/2021
verified customer Verified Customer
Category: Sales

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/23/2021
9
Category: Sales
The service and my experience was positive
My experience was positive the only thing that I didn't like was how the sticker on the car that list the options is misleading
Chris H. from Pacifico Hyundai responded on 09/28/2021 07:56 AM

customer wants to rescore

Chris H. from Pacifico Hyundai responded on 10/04/2021 11:19 AM

CUST IS TRYING TO GIVE UU 5 STARS


VT
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Vivian T.
Philadelphia, PA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2021
verified customer Verified Customer
Category: Sales
Awesome service
Amazing experience
Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/09/2021
Category: Sales
I love the Pacifico Auto Dealership. Here’s a shoutout to my salesman Juan Landivar.
This dealership is very impressive. The Hyundai Elantra is the second car I have purchased from Pacifico. My salesman Juan Landivar is a consummate professional. I will definitely recommend him and the dealership to my friends.
I give them 5 stars⭐️⭐️⭐️⭐️⭐️
Recommended
Chris H. from Pacifico Hyundai responded on 06/16/2021 12:23 PM

She love us.  Going to rescore


CF
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Christian F.
Ridley Park, PA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2021
verified customer Verified Customer
Category: Sales
Palisade
I Love The Vehicle And Would Definitely Recommend The Palisade And The Pacifico Dealership To Friends And Acquaintances; As Well As My Salesman Dave.
Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/14/2021
Category: Sales
Palisade
I Love The Car And My Salesman Dave Was Great.
Recommended
Chris H. from Pacifico Hyundai responded on 04/15/2021 06:34 AM

Cust wanted information on a cd player.  He likes the car and loves the sales person and the organization. 

Chris H. from Pacifico Hyundai responded on 04/23/2021 10:41 AM

DIDNT GET THE RESCORE.  GOING TO SEND IT AGAIN

Employees worked with

Verified Customer
Philadelphia, PA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2021
verified customer Verified Customer
Category: Sales
Excellent staff and service provided
Staff were friendly, helpful and informative. Would definitely recommend others to purchase from them
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/26/2021
Category: Sales
Great service and staff
Would definitely recommend
Recommended
Chris H. from Pacifico Hyundai responded on 03/26/2021 11:12 AM

Customer had a great experience.  Filled out the survey wrong.


VS
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Vincent S.
Philadelphia, PA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2021
verified customer Verified Customer
Category: Sales

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/14/2021
Category: Sales
2020 Santa Fe
Chris and Brandon went above and beyond expectations. Excellent service. Pleased to do business with them and their company.
Recommended
Chris H. from Pacifico Hyundai responded on 01/15/2021 09:20 AM

Vincent filled out the survey wrong by accident.  He is very happy with his purchase.


Verified Customer
Monroe Township, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2022
verified customer Verified Customer
10
Category: Sales
Exceptional service
Steve was a wonderful sales Associate and he was very helpful throughout our entire purchase process. The pricing was very transparent and you save a lot of time in deciding the car as they didn’t price even a penny over MSRP. We went to lot of showrooms and they were pricing 5k over MSRP. Steve coordinated the car delivery process and he did on time as promised. Thanks for your help Steve.

JK
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Joo K.
Philadelphia, PA
2022 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2022
verified customer Verified Customer
10
Category: Sales
Smooth transaction. kind staffs and great experiences.
I am a returning customer. They helped me book incoming vehicle and went through fast process so I could actually take the vehicle right next time.
Will definitely return for next car.

SB
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Saleema B.
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2022
verified customer Verified Customer
10
Category: Sales
Amazing
Smooth transaction and very helpful staff. Steve aka bow tie made my experience easy. He was responsive, knowledgeable, not only about the vehicle itself, but in walking me through the entire process.

Verified Customer
New Castle, DE
2022 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2022
verified customer Verified Customer
10
Category: Sales
Great service
Brandon was super helpful and accommodating.

RP
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Ralph P.
Philadelphia, PA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2022
verified customer Verified Customer
10
Category: Sales
Great service
Great service and team
Employees worked with

RP
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Ruchika P.
Philadelphia, PA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/07/2022
verified customer Verified Customer
8
Category: Sales
Easy to deal with
Acia is kind, understanding and patient. Very knowledgeable about the vehicles and not at all pushy. We came back to purchase a vehicle from him as we leased one from him 3 years ago and like dealing with him.
Employees worked with

AC
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Arlene C.
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2022
verified customer Verified Customer
10
Category: Sales
Love my Palisades
My experience was absolutely wonderful. My sales guy Maurice Smith was awsome. Definitely educated me on everything I needed to know. I appreciate everyone at Pacifico Hyundai that help me get my vehicle.
Employees worked with

TL
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Ting L.
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2022
verified customer Verified Customer
9
Category: Sales
Great experience with my new car purchase
The whole process was smooth and easy. My salesman AC was super nice and friendly. The manager Chris was helpful too. Also, they don’t charge “market adjustment”, but others do.

Verified Customer
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2022
verified customer Verified Customer
10
Category: Sales
Positive but not enough
Even the Pacifico did not know how to deal with Apple Car Play and Android Auto.
At the end, I solved it with two days of wais.
Employees worked with

RB
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Renee B.
Washington Township, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2022
verified customer Verified Customer
10
Category: Sales
Great experience!
My husband and I went straight to Pacifico Hyundai to purchase our new Hyundai because our previous experience at Pacifico had been so positive. Down to earth and welcoming staff topped off the purchase and made it something that we would definitely recommend to family and friends.

AS
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Annemarie S.
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2022
verified customer Verified Customer
10
Category: Sales
Awesomeness
I went in to just get an idea of what my options would be for a new car. I also had a trade in but was going back to the original dealer to trade in my SUV.
Steve Cromartie not only sold me a beautiful Hyundai Sonata in the color and price range I was looking for,
But I also received top dollar for my trade in…
It really was a great experience.
I also have to mention Michael ? Who assisted with some of the paperwork and getting the car ready.

KB
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Kaci B.
East Lansdowne, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2021
verified customer Verified Customer
10
Category: Sales
Another wonderful purchase experience
I have completed yet another purchase through Pacifico Hyundai. Everything about my sale experience was great. Steve Cromartie is a wonderful salesman- thorough, helpful and caring. I got exactly what I wanted. Love the car and such a smooth transaction!!

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