CH

CHRISTOPHER J HAWLEY

Assistant Service Manager
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(14 reviews)
68

JB
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Jeremy B.
Las Vegas, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
10
Category: Service
Very professional and knowledgeable
Chris did a nice job helping me out and explaining what was going on with my car. He was very professional and knowledgeable. Thank you!

KB
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Kalli B.
Las Vegas, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
10
Category: Service
Maintenance
I had excellent service. Chris was very helpful. I would definitely go back.

PJ
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Preston J.
Lehi, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
10
Category: Service
Great Service
Chris did a great job listening, first, to what issues I'd been having with my car. He then listed options for each issue and provided quotes/estimates. When I had concerns about pricing, he was very understanding and helped establish priority of service.

CB
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CARLI B.
Orem, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2022
10
Category: Service
MAINTANCE SERVICE
GREAT AND FRIENDLY SERVICE FROM THE SERVICE DEPARTMENT!
KARI M. from Murdock Hyundai Lindon responded on 03/31/2022 10:13 AM

Thanks for the awesome review! We are so glad that you trust us for all of your vehicle's needs. We strive to provide a 5 star experience every time you come in. We look forward to working with you in the future!

Shawn Miller, Service Manager


SR
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SARAH R.
American Fork, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2022
10
Category: Service
RECALLS
GREAT SERVICE, WAS IN AND OUT WITHIN PROMISE TIME
KARI M. from Murdock Hyundai Lindon responded on 03/29/2022 09:54 AM

Thank you for your great review! 5 star service is our standard practice and we are very glad to hear that we were able to deliver that standard to you. We hope to see you for all your future vehicle needs!

Shawn Miller, Service Manager


RR
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Ricky R.
American Fork, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2022
10
Category: Service
Maintenance
Chris was very helpful and a great service advisor.
KARI M. from Murdock Hyundai Lindon responded on 03/28/2022 05:57 AM

Thanks for the awesome review! We are so glad that you trust us for all of your vehicle's needs. We strive to provide a 5 star experience every time you come in. We look forward to working with you in the future!

Shawn Miller, Service Manager


KB
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Kaytlin B.
Pleasant Grove, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2022
10
Category: Service
Maintenance
They were super quick! Chris was super helpful and answered any question I had
KAISHA R. from Murdock Hyundai Lindon responded on 03/26/2022 08:20 PM

Thank you for your great review! 5 star service is our standard practice and we are very glad to hear that we were able to deliver that standard to you. We hope to see you for all your future vehicle needs!

Shawn Miller, Service Manager


JF
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Jennifer F.
Lindon, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2022
10
Category: Service
Service
Timely and professional
KAISHA R. from Murdock Hyundai Lindon responded on 03/26/2022 08:20 PM

Thank you for your great review! 5 star service is our standard practice and we are very glad to hear that we were able to deliver that standard to you. We hope to see you for all your future vehicle needs!

Shawn Miller, Service Manager


CH
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CHRISTOPHER J H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2022
10
Category: Service
OIL CHANGE SERVICE
CHRIS GOT ME IN AND OUT SWIFF AND QUICKLY
KAISHA R. from Murdock Hyundai Lindon responded on 03/23/2022 09:13 AM

Thank you so much for your positive review! We are always so happy to hear when you have a good experience. Thank you for choosing Murdock! We look forward to seeing you for all of your servicing and maintenance needs. 

Shawn Miller, Service Manager


GL
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Garry L.
Pleasant Grove, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2022
10
Category: Service
Fixed my car issues
My car was having problems, but chris resolved my issues and gave me better pricing and a time frame than most places
KAISHA R. from Murdock Hyundai Lindon responded on 03/21/2022 12:33 PM

Thank you so much for your positive review! We are always so happy to hear when you have a good experience. Thank you for choosing Murdock! We look forward to seeing you for all of your servicing and maintenance needs. 

Shawn Miller, Service Manager


Verified Customer
Richfield, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great Customer Service!
The service department understood my situation, and we're willing to work with my schedule, and traveling distance to get my car the service it needed.
KAISHA R. from Murdock Hyundai Lindon responded on 01/07/2022 12:14 PM

Thank you so much for your positive review! We are always so happy to hear when you have a good experience. Thank you for choosing Murdock! We look forward to seeing you for all of your servicing and maintenance needs. 

Shawn Miller, Service Manager


KC
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Kate C.
Cedar Hills, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great Service
I brought the car in with no previous appointment and was treated royally.
KARI M. from Murdock Hyundai Lindon responded on 01/03/2022 06:22 AM

Thanks for the awesome review! We are so glad that you trust us for all of your vehicle's needs. We strive to provide a 5 star experience every time you come in. We look forward to working with you in the future!

Shawn Miller, Service Manager


RW
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Richard W.
Provo, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excellent Product - Excellent Service
The staff at Murdock Hyundai-Lindon has been extremely personable from the front door clear back to the cashier, service, and parts departments. Nevertheless, it has not always been a perfect ride and we have also experienced glitches along the way. While these bumps have led to some unfortunate extra trips, employees have made every effort to smooth over the rough spots.

Furthermore, some of the delays were the result of service personnel discovering that parts ordered for our Palisade were not the proper parts. As a result, employees diligently exercising due diligence in catching these errors before installation, actually increased our trust in the quality and professionalism of the repairs being performed.

With every return visit, we increasingly appreciate the choice we made to purchase here at Murdock Hyundai.
KAISHA R. from Murdock Hyundai Lindon responded on 12/20/2021 01:49 PM

Thank you for your great review! 5 star service is our standard practice and we are very glad to hear that we were able to deliver that standard to you. We hope to see you for all your future vehicle needs!

Shawn Miller, Service Manager


Verified Customer
Orem, UT
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/22/2022
Service Type: Maintenance
verified customer Verified Customer
3
Category: Service
DISHONEST
Took vehicle to perform lifetime oil change and mentioned a random vibration when step on brakes It has been there for two years. They came out and told me I had deep grooves in my rotor and needed to have the rotor and pads replaced. It didn't seem right to me because my brakes have NEVER made any noise and my vehicle stops smoothly. Took my vehicle to another mechanic and he looked at brakes and didn't find anything wrong with pads or rotors, no deep grooves. Was told they would last another 30-50.000 miles. He said the random vibration was a computer/engine thing. Had nothing to do with the brakes.
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