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CHRIS KEARNEY

Service Advisor
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(22 reviews)
73

Verified Customer
West Babylon, NY
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2022
verified customer Verified Customer
10
Category: Service
all went well with service.
personal we're polite , well aware of customer wants . And worked to solve their problems .

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/28/2022
Service Type: Maintenance
5
Category: Service
The visit was so so
bad communications repair Tec .
ERIKA D. from Atlantic Hyundai responded on 02/28/2022 02:20 PM

Thank you for taking the time to complete our survey. I apologize about any inconvenience we have cause. We will be looking into your repair order and be contacting you 

 

Employees worked with

GB
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Geoffrey B.
West Islip, NY
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2022
verified customer Verified Customer
10
Category: Service
Polite and courteous service
Services were completed and inspected for other possible issues, fixed required repairs and made accommodations to order parts needed to do other pairs. Told me they would call when parts were available. They also called days later to ensure I was satisfied with my services and satisfied all my concerns politely.

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/01/2022
Service Type: Repair
7
Category: Service
Need parts to complete
Surprised the dealership didn't have the parts needed to complete a repair on a 6yr old car.
ERIKA D. from Atlantic Hyundai responded on 02/01/2022 02:13 PM

Thank you for taking the time to complete our survey. I apologize about any inconvenience we have cause. We will be looking into your repair order and be contacting you 

Employees worked with

Verified Customer
North Babylon, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2022
Service Type: Repair
verified customer Verified Customer
7
Category: Service
maintenance
keep up the good work..
Sandra D. from Atlantic Hyundai responded on 04/02/2022 06:47 AM

Thank you so much for the great review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work Christopher Kearney for all of your future service needs.

 

Employees worked with

MR
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Mark R.
Islip, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Recall /oil change
Good service friendly staff
Sandra D. from Atlantic Hyundai responded on 03/25/2022 02:50 PM

Thank you so much for the great review! Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve. Please continue to work with Christopher Kearney for all of your future service needs.

Employees worked with

RS
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Ruth S.
Smithtown, NY
2021 Hyundai Elantra Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Chris in service
Made a trifling task easy thank you!
ERIKA D. from Atlantic Hyundai responded on 03/22/2022 06:09 PM

Thank you so much for the great review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with Christopher Kearney for all of your future service needs.

Employees worked with

PW
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Patricia W.
North Babylon, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Positive Experience at Atlantic Hyundai
My experience was a positive one. Everyone was very pleasant & interested in my needs. The car was taken car of quickly & well. Thanks to Justin we were able to get it done quickly & get to work on time!!!
Sandra D. from Atlantic Hyundai responded on 03/17/2022 10:21 AM

Thank you so much for the great review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with Christopher Kearney for all of your future service needs.

Employees worked with

DB
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Danilo B.
Lindenhurst, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2022
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
Review
Appreciate the quality of work done and how quick and thorough the job was completed
VICTORIA V. from Atlantic Hyundai responded on 03/17/2022 09:07 AM

Thank you so much for the great review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with Christopher Kearney for all of your future service needs.

Employees worked with

KD
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Karen D.
Copiague, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Professional quick service
It was very easy to schedule service at a convenient time. The wait time was very short. Staff is pleasant and professional.
VICTORIA V. from Atlantic Hyundai responded on 03/11/2022 05:25 AM

Thank you so much for the great review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with Christopher Kearney for all of your future service needs.

Employees worked with

EM
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Evelyn M.
Deer Park, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excellent Service
I have been coming to this dealership service department for years with my Hyundais and my toyotas. I have never been dissapointed or taken advantage of. This service department is honest , the staff is courteous and professional.
VICTORIA V. from Atlantic Hyundai responded on 03/10/2022 10:16 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with Christopher Kearney for all of your future service needs.

Employees worked with

Verified Customer
West Babylon, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Excellent customer service from Chris Kearney
Excellent customer service from Chris Kearney.
VICTORIA V. from Atlantic Hyundai responded on 03/10/2022 08:02 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with Christopher Kearney for all of your future service needs.

Employees worked with

Verified Customer
West Babylon, NY
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2022
verified customer Verified Customer
10
Category: Service
all went well with service.
personal we're polite , well aware of customer wants . And worked to solve their problems .
Employees worked with

Verified Customer
New Hyde Park, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Service of Vehicle
Honest friendly service. The wait was what they said it would be. Didn't try to "Sell" me anything. Completely satisfied with the service.
ERIKA D. from Atlantic Hyundai responded on 03/01/2022 01:07 PM

Thank you so much for the feedback.  Atlantic Hyundai appreciates your business.  Please continue to work with Christophery Kearney for all of your future service needs.

 

Employees worked with

Verified Customer
Bohemia, NY
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/01/2022
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
service
professional treatment the wait seemed a bit long . Satisfied with the work done, no complaints
ERIKA D. from Atlantic Hyundai responded on 03/01/2022 09:28 AM

Thank you so much for the feedback.  Atlantic Hyundai appreciates your business.  Please continue to work with Christophery Kearney for all of your future service needs.

Employees worked with

GR
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Genine R.
West Islip, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Service
My service advisor Chris was great very professional. And kept me informed the whole time.
ERIKA D. from Atlantic Hyundai responded on 02/26/2022 05:18 AM

Thank you so much for the great review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with Christopher Kearney for all of your future service needs.

Employees worked with

PT
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Peter T.
West Islip, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
My review
The work was done very well.
Extremely satisfied. Thank you.
ERIKA D. from Atlantic Hyundai responded on 02/23/2022 09:58 AM

Thank you so much for the great review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with Christopher Kearney for all of your future service needs.

Employees worked with

JH
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Joinel H.
Islip, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/18/2022
Service Type: Maintenance
verified customer Verified Customer
0
Category: Service
Misdiagnosis and false infoprovided
I had my car checked I October as it has been burning oil and the check engine light had been on for about 5 or six months and my local mechanic could not figure it out. I advised that the car was burning an excessive amount of oil and my mechanic could not figure out why. Atlantic Hyundai told me it was the oil pan since there was no oil in the car and quoted over $900. I then had my local mechanic replace this in November. Still no change in the check engine light. Due to Covid related issues, I had to continuously delay my appointments and returned to the location today. I was quoted $175 for just the diagnostic. I then asked why am I being charged $175 now and I wasn’t charged in October and also received a misdiagnosis. The advisor the advised me that I wasn’t charged as Atlantic Hyundai changed my oil pan. I explained to him that that was false information. I paid another auto shop to complete the work in November. I left my car at the location for them to figure out what was going on and why this information was in their system. I was called when my car was “done” no diagnostic, no reason why this false information was in their system. And no resolution to their misdiagnosis from October.
ERIKA D. from Atlantic Hyundai responded on 02/19/2022 05:00 AM

Thank you for taking the time to complete our survey. I apologize about any inconvenience we have cause. We will be looking into your repair order and be contacting you 

Employees worked with

DI
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David I.
Massapequa, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Quality service
From purchase to service all is top of the line quality
ERIKA D. from Atlantic Hyundai responded on 02/17/2022 11:37 AM

Thank you so much for the great review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with Christopher Kearney  for all of your future service needs.

Employees worked with

WP
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William P.
Massapequa, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great !!
The service department was spectacular and my Rep was the best !!!
VICTORIA V. from Atlantic Hyundai responded on 02/04/2022 08:47 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with Christopher Kearney for all of your future service needs.

Employees worked with

GB
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Geoffrey B.
West Islip, NY
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2022
verified customer Verified Customer
10
Category: Service
Polite and courteous service
Services were completed and inspected for other possible issues, fixed required repairs and made accommodations to order parts needed to do other pairs. Told me they would call when parts were available. They also called days later to ensure I was satisfied with my services and satisfied all my concerns politely.
Employees worked with

Verified Customer
West Babylon, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great Service
Excellent service and timely
ERIKA D. from Atlantic Hyundai responded on 02/04/2022 05:06 AM

Thank you so much for the great review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with Christopher Kearney for all of your future service needs.

Employees worked with
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