avatar

CATHERINE HUERTA

Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(43 reviews)
92

JM
gravatar
Jean M.
Miami, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2021
verified customer Verified Customer
Category: Sales
Si
Si
Recommended
KELLY M B. from Doral Hyundai responded on 07/05/2021 01:00 PM

Our team management would like to thank you for giving us a wonderful opportunity to service you. We just wanted to take this opportunity to thank you for your time in giving us feedback, Most importantly, thank you for choosing us.

Employees worked with

AL
gravatar
Antonio L.
Hialeah, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2021
verified customer Verified Customer
Category: Sales
Very profesional
Catherine was great,very patient,helpfull,súper nice
Recommended
KELLY M B. from Doral Hyundai responded on 06/21/2021 02:03 PM

Thank you so much for the feedback and rating, we appreciate it. Most importantly, thank you for choosing us.
If theres anything else we can help you with, feel free to let us know.

Employees worked with

RG
gravatar
Richard G.
Miami, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2021
verified customer Verified Customer
Category: Sales
Quick & excellent service!!!
Upon arrival we were greeted by Catherine Huerta, she was courteous and extremely knowledgeable. We told her what we were looking for and on her very first showing, she got it spot on. We drove off the lot in a brand new 2022 Hyundai Tucson. The whole process took about 3 hours which is great considering the amount of paperwork that goes behind the purchase of a vehicle. We are extremely satisfied with our purchase and it was all thanks to the amazing service we received at Doral Hyundai.
Recommended
KELLY M B. from Doral Hyundai responded on 06/11/2021 09:25 AM

Our team management would like to thank you for giving us a wonderful opportunity to service you. We just wanted to take this opportunity to thank you for your time in giving us feedback, Most importantly, thank you for choosing us.

Employees worked with

JG
gravatar
Juan G.
Fort Lauderdale, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2021
verified customer Verified Customer
Category: Sales
Wonderful experience
I have brought 3 of my cars at doral Hyundai and from the sales person Caterina to the finance manager Edwin in additional to service advisor Juan was the best. Every time that I go to the dealership I feel like home since all associates have treated me that way. I will not go to any other dealership. Working for the hospitality industry for 30 years building a rapport with your clients is key and priceless. And Doral Hyundai will always have my business.
Recommended
KELLY M B. from Doral Hyundai responded on 06/11/2021 09:24 AM

Our team management would like to thank you for giving us a wonderful opportunity to service you. We just wanted to take this opportunity to thank you for your time in giving us feedback, Most importantly, thank you for choosing us.

Employees worked with

EC
gravatar
Edward C.
Doral, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2021
verified customer Verified Customer
Category: Sales
The attention
.....
Recommended
KELLY M B. from Doral Hyundai responded on 05/14/2021 07:27 AM

Thank you so much for the feedback and rating, we appreciate it. Most importantly, thank you for choosing us.
If theres anything else we can help you with, feel free to let us know!

Employees worked with

NM
gravatar
Naylet M.
Doral, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2021
verified customer Verified Customer
Category: Sales
Excelente atención
Excelente atención del Vendedor Catherina Huerta. Muy amable y profesional
Recommended
KELLY M B. from Doral Hyundai responded on 05/14/2021 07:26 AM

Gracias por confiar en nosotros para ayudar con la compra reciente de su automóvil. Fue un placer trabajar con usted y espero que haya disfrutado de su vehículo. Gracias de nuevo. Realmente esperamos poder servirle nuevamente.

Employees worked with

RC
gravatar
Richard C.
Miami Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2021
verified customer Verified Customer
Category: Sales
The people
Good place
Recommended
KELLY M B. from Doral Hyundai responded on 05/12/2021 12:59 PM

Our team management would like to thank you for giving us a wonderful opportunity to service you. It is our desire to keep you satisfied with your vehicle. You are our inspiration in doing our very best. Thank you and remember ; we value you!

Employees worked with

WZ
gravatar
Wilmer Z.
Miami, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2021
verified customer Verified Customer
Category: Sales
Great place
excellent quality service with a variety of offer
Recommended
KELLY M B. from Doral Hyundai responded on 03/10/2021 09:22 AM

Our team management would like to thank you for giving us a wonderful opportunity to service you. We just wanted to take this opportunity to thank you for your time in giving us feedback. Because of your comment, we are able to improve our services.We’re committed to ensuring each and every one of our customers is 100% satisfied with their new vehicle. If there’s any other concerns at all, please don’t hesitate to let us know. Feel free to reach out at anytime.
Employees worked with

RR
gravatar
Rafael R.
Medley, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2021
verified customer Verified Customer
Category: Sales
Excellent Hyundai Services
We spoke on the phone, I expressed what I needed and when I got to the dealer, they already had the entire previous process in advance. Completion of the process was quick and transparent.
Recommended
KELLY M B. from Doral Hyundai responded on 02/24/2021 11:35 AM

Thanks so much for your vehicle purchase! We know you’re going to love it and we couldn’t be happier that we’re the dealership you chose to do business with. At Doral hyundai, we’re committed to ensuring each and every one of our customers is 100% satisfied with their new vehicle. If there’s any concerns at all, please don’t hesitate to let us know. Feel free to reach out at anytime.Thanks again and enjoy your brand new car.
Employees worked with

Verified Customer
North Miami, FL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2020
verified customer Verified Customer
Category: Sales
Very responsive
All my concern were taken in consideration and most important I’m happy with my car thank you again for the great experience
Recommended
Employees worked with

Verified Customer
North Miami, FL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2020
verified customer Verified Customer
Category: Sales
Very responsive
All my concern were taken in consideration and most important I’m happy with my car thank you again for the great experience
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/11/2020
Category: Sales
Follow up!!
I loved the experience, only thing i hope they will work on the follow up !!
Recommended
KELLY M B. from Doral Hyundai responded on 12/15/2020 08:49 AM

Our team management would like to thank you for giving us a wonderful opportunity to service you. We just wanted to take this opportunity to thank you for your time in giving us feedback. Because of your comment, we were able to improve our services.we’re committed to ensuring each and every one of our customers is 100% satisfied with their new vehicle. If there’s any concerns at all, please don’t hesitate to let us know. Feel free to reach out at anytime

Employees worked with

DP
gravatar
David P.
Miami, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2020
verified customer Verified Customer
Category: Sales
Very good attention
I recommend the Hyundai dealer from doral to all my friends .
Recommended
KELLY M B. from Doral Hyundai responded on 11/10/2020 05:13 AM

Dear David, Thank you for trusting us to help you with your recent car purchase. It was such a pleasure to work with  you and I hope you have been enjoying your vehicle. Thank you again, We truly appreciate your business and look forward to serving you again.

Employees worked with

Verified Customer
Miami, FL
2023 SANTA FE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2022
verified customer Verified Customer
10
Category: Sales
Excelente
Buena atención y carros accesibles
Employees worked with

BG
gravatar
BRIANA G.
Homestead, FL
2022 PALISADE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2022
verified customer Verified Customer
10
Category: Sales
Enjoyable and easy purchase
Catherine made this car buying experience so easy going and enjoyable. She was very relatable and showed genuine interest in car buying needs. She listened to me about what I was looking for in a car and she exceeded my expectations. She has even been extremely helpful after my purchase and she’s always a pleasure. I love my new Palisade
Employees worked with

AD
gravatar
Armando D.
FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2022
verified customer Verified Customer
10
Category: Sales
Excelent costumer service
Good service at the time of purchase, very friendly saleswoman and showed good knowledge of the cars for sale. Thanks! Catherine Huertas!!
KELLY M B. from Doral Hyundai responded on 02/28/2022 01:42 PM

Thank you so much for the feedback and rating, we appreciate it. Most importantly, thank you for choosing us.
If theres anything else we can help you with, feel free to let us know!

Employees worked with

Verified Customer
Miami, FL
2022 Hyundai Santa Fe Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2022
verified customer Verified Customer
10
Category: Sales
Great sales service!
Staff was patient and friendly, besides very professional!
I wasn’t sure about getting. a Hyundai car and I have no regrets at all.
I love my car
KELLY M B. from Doral Hyundai responded on 02/18/2022 08:19 AM

Thank you so much for the feedback and rating, we appreciate it. Most importantly, thank you for choosing us.
If theres anything else we can help you with, feel free to let us know!

Employees worked with

Verified Customer
Miami, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2022
verified customer Verified Customer
10
Category: Sales
Thank you
Exceptional service! Thank you so much!
KELLY M B. from Doral Hyundai responded on 02/15/2022 08:57 AM

Thank you so much for the feedback and rating, we appreciate it. Most importantly, thank you for choosing us.
If theres anything else we can help you with, feel free to let us know!

Employees worked with

Verified Customer
Miami, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2022
verified customer Verified Customer
10
Category: Sales
Doral Hyundai
Excellent customer service
Thanks Doral Hyundai
PEDRO C. from Doral Hyundai responded on 02/09/2022 07:13 AM

Mohit, we appreciate your thoughtful review! We are pleased to hear you had a wonderful experience at The Collection.

Employees worked with

MR
gravatar
Martha R.
Miami, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2022
verified customer Verified Customer
10
Category: Sales
Excelente y partida doble
Compre en un año dos vehículos con la Mejor Vendedora, Catherine Huerta KAT , 786.5386710 llamen la y tendrán la mejor atención
KELLY M B. from Doral Hyundai responded on 01/28/2022 09:36 AM

We just wanted to thank you for your time in giving us feedback, Most importantly, thank you for choosing us. If we can help you with anything else, let us know.

Employees worked with

RP
gravatar
Raquel P.
Miami, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2022
verified customer Verified Customer
10
Category: Sales
Service
Excellent overall service
PEDRO C. from Doral Hyundai responded on 01/25/2022 07:00 AM

Thank you for coming to see Huerta and the team, Raquel! We're so happy they could make this a five-star experience! at Doral Hyundai.

Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.