Thank you for the time on the phone. Again, we are sorry about the problems and we are working to make sure the problems do not continue. We appreciate you taking the opportunity to rescore us, and we appreciate your input so we can learn from out mistakes and give our customers a better experience. If you have any other questions or anything else that we can improve on please let me know. It is really important to us.
Thanks,
Josh Higginbotham
Service Manager
direct line (636)244-5147
Mr. Williams,
Thank you for taking the time out of your day to do this for us. Chris told me you were having some rough times right now and I totally understand and can emphathize with that. I hope you know your 100% satisfaction is always our #1 goal.
Please reach out to me with any further concerns you may have.
Thank you again for your consideration and I honestly wish you the best.
Respectfully,
Ed Troutman
Fixed Operations Director
St. Charles Auto Group
Thank you for taking the time to speak with us about your recent Service visit. I am very excited that we were able to resolve your concerns. Your 100% satisfaction is always our #1 goal. Please reach out to me personally if you ever have any further concerns.
Thank you again,
Ed Troutman
Fixed Operations Director
St. Charles Auto Group
Thank you for taking the time to speak to Chris about your recent Service visit. I am very happy that he was able to resolve your concerns. Your 100% satisfaction is always our #1 goal.
Please reach out to me personally if you have any further concerns.
Thank you again.
Respectfully,
Ed Troutman
Fixed Operations Director
St. Charles Auto Group
Good Afternoon - Thank you for taking the time to speak with Chris regarding your service experience. We are glad that we were able to work through your concerns and look forward to assisting you in the future! Please do not hesitate to reach out if there is anything else we may assist you with at this time.
Mr. Elsenrath,
Thank you so much for taking the time to speak with us and allowing us to resolve your concern. Your 100% satisfaction is our #1 goal and we strive every day to reach that goal.
Please feel free to reach out to me personally if you have any further concerns.
Thank you again.
Respectfully,
Ed Troutman
Mr. Elsenrath
Thank you for taking our call and allowing us to resolve your concerns. Your 100% satisfaction is our #1 goal and we strive every day to reach that goal.
Please feel free to reach out to me personally if you ever have any further concerns.
Respectfully,
Ed Troutman
Fixed Operations Director
St. Charles Auto Group
Thank you for allowing us to resolve your concern. Please reach out to me personally if you have any further concerns.
Respectfully,
Ed Troutman
Fixed Operations Director
St. Charles Auto
Thank you for taking the time on the phone with me today and thank you for filling out the survey. We look forward to doing more business with you in the future.
Thank you
Chris Lipe
Service Advisor
St Charles Hyundai
(636)441-4481
Thank you for the amazing conversation over the phone! Thank you for coming to St. Charles Hyundai Service and we hope to see you very soon. Thanks!
Tyler Rodriguez
Service Advisor
636-441-4481
ext. 1620
tyler.rodriguez@stcharlesauto.com
Thank you for taking the time on the phone today and understanding that we were short staffed and we are working on that. We look forward to all of your future business with us. Thank you again for rescoring the survey for me because this is my personal report card.
thanks
Chris Lipe
Service advisor
(636)278-9139