avatar

CHRISTOPHER RAMIREZ

FINANCE MANAGER
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(89 reviews)
83

FR
gravatar
Frederic R.
Murrieta, CA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2022
verified customer Verified Customer
10
Category: Sales
New car purchase
The staff was excellent to work
Everyone I spoke with was very knowledgeable about the vehicles
The finance dept was great to work with. I highly recommend getting the insurance policy they have for new vehicles. Thanks again to August, Dean,Chris for making purchasing a new vehicle a pleasure.

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/22/2022
9
Category: Sales
good experience, bought two cars
Ask for August, Dean and Chris to help you with yoir purchase, they a very easy to work with.
RICHARD D. from Temecula Hyundai responded on 01/31/2022 01:12 PM

Thanks for speaking with August about your experiance. We hope to go above and beyond everytime we see you.


LG
gravatar
Lilibeth G.
Hemet, CA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2021
verified customer Verified Customer
Category: Sales
Finally purchasing a car I totally LOVE!
This was my second auto purchase. My first one was a nightmare. Truly horrible experience. The team over at Temecula Hyundai made my first experience practically go away and replaced it with such a wonderful day. And I finally got the red vehicle I wanted. Her name is Red Delicious. And frankly, I couldn’t be happier!
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/10/2021
Category: Sales
Finally purchasing a car I totally LOVE!
This was my second auto purchase. My first one was a nightmare. Truly horrible experience. The team over at Temecula Hyundai made my first experience practically go away and replaced it with such a wonderful day. And I finally got the red vehicle I wanted. Her name is Red Delicious. And frankly, I couldn’t be happier!
Recommended
RICHARD D. from Temecula Hyundai responded on 05/11/2021 10:32 AM

We are so happy we could earn your business and help erase the nightmare the first purchase experiance at another dealership. Thank you for allowing us to earn your business and agreeing to retake the survey, It means the world to us. Thank you again.
Richard Dickens, Sales Director


CG
gravatar
Cheryl G.
Menifee, CA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2021
verified customer Verified Customer
Category: Sales
HIGHLY RECOMMENDED!
The team members (including Richard, James and Chris) at Temecula Hyundai were very attentive, courteous, knowledgeable about making sure my needs of dependable transportation were met. OUTSTANDING SERVICE!

I will return!
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/03/2021
Category: Sales
HIGHLY RECOMMENDED!
The team members (including Richard, James and Chris) at Temecula Hyundai were very attentive, courteous, and knowledgeable about making sure my needs of dependable transportation were met. OUTSTANDING SERVICE,!
I will return!
Recommended
RICHARD D. from Temecula Hyundai responded on 02/03/2021 03:15 PM

Ms Grayson was very happy and would like opportunity to rescore survey.


CA
gravatar
Christopher A.
Temecula, CA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2020
verified customer Verified Customer
Category: Sales
Hyundai ELANTRA 2020
From start to finish the process was easy Jose was very knowledgeable about the vehicle that I want it. Jose keep in contact with me even after I purchased a vehicle to make sure that I was comfortable operating it. Last financing was even easier plan on buying another vehicle for my daughter in the future
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/15/2020
Category: Sales
2020 Hyundai ELANTRA purchase
Exceptional service and Fabulous pricing discount Financing was very easy start to finish
Recommended
RICHARD D. from Temecula Hyundai responded on 12/22/2020 12:47 PM

Nice speaking with you, Thanks for agreeing to relook at the survey.


SB
gravatar
Scott B.
Temecula, CA
2020 Hyundai Ioniq Hev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2020
verified customer Verified Customer
Category: Sales
Jose was great, awesome and honest.
Jose was awesome. I would only buy a car from Jose.
Recommended

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/08/2020
Category: Sales
Sales personnel
Jose was awesome. I would only buy a car from Jose. He made the process quick and painless.
Recommended
RICHARD D. from Temecula Hyundai responded on 12/09/2020 07:58 AM

Customer was happy and would like an opportunity to rescore.


LD
gravatar
LIEGE D.
Temecula, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2024
verified customer Verified Customer
10
Category: Sales
Excellent
Sales consultant Moe make buy a car an wonderful opportunity. We saw all the people at Hyundai Temecula working hard for we pay the best price ever. All of them were very nice with us and we got the car at the same day. Higly recomend Temecula Hyundai.

WJ
gravatar
WILLIAM J.
Winchester, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2024
verified customer Verified Customer
10
Category: Sales
great experience. I got what I wanted within budget.
It's simple. I knew what i wanted and they accommodated me in a very pleasant, professional way

SS
gravatar
SANDRA S.
CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2024
verified customer Verified Customer
10
Category: Sales
Great experience that was stress free
Starting the conversation with Ryan Ruiz on the phone and then making the purchase with August has been nothing but a great experience. It was free of stress and I did not feel pressured into buying wat I did not want. They followed my lead in choosing wat I wanted. August provided different options for me to make a better decision and that was helpful.

NC
gravatar
NANCY C.
Buena Park, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2023
verified customer Verified Customer
10
Category: Sales
Nancy Coates
Excellent customer service from entire staff especially our sales representative James

Verified Customer
Murrieta, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/26/2023
verified customer Verified Customer
1
Category: Sales
Bad Buying Experience
Originally I purchased 2023 Santa Fe Sel, Temecula Hyundai dealership delivered the dent spot near gas tank and damaged gas tank covered. Thank you for Ryan Ruiz, my Sale Associates, who was helping to point out these damages. Grateful and appreciate for Ryan’s services. He had provided an excellent customer service. Then I exchanged it for the 2024 Tucson Hybrid SEL Convenient, and the Digital Key feature was not working, and was not showed up in my BlueLink account. This time I was helped by different sale associates. Despite the facts that I contacted Temecula Hyundai, BlueLink and Hyundai corporate multiple times and I could not get any help from Temecula Hyundai/BlueLink nor Hyundai. Why did Hyundai advertise this Digital Key feature was comparable to Apple IPhone and it is not working?

GB
gravatar
GILLIAN B.
Temecula, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2023
verified customer Verified Customer
10
Category: Sales
Great service!
Great service, everyone was really kind.

Verified Customer
Murrieta, CA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/11/2023
verified customer Verified Customer
2
Category: Sales
Sales great F&I not so much
Sales team was great to work with whereas the Finance Mgr was dishonest. When we tried to cancel items he sold us and he said it was too late to change the monthly payment on the contract. I've been in the business and know deals can be reversed.
RICHARD D. from Temecula Hyundai responded on 11/15/2023 07:57 AM

We are so sorry you had a bad experiance in the finance department regarding cancelling the warranty. We can and will cancel the warranty and gap if you choose. Please reach out if you would like us to cancel the product you purchased. I believe the Finance Manager may have mis-spoken about the cancellation process. I believe your deal had already funded at Hyundai Finance, and cancelling the product can be done, However the refund would go to Hyundai and your loan amount would be reduced by amount of product. It would not lower monthly payment. You can reach e directly at (951) 699-6807 ext 320. 


OR
gravatar
OKSANA R.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2023
verified customer Verified Customer
10
Category: Sales
The best dealership!
It was easy to buy new car here. The best dealership with wonderful sellsperson- Ryan Ruiz!
Good and easy to communicate, great consultation.
So happy with new car!

SB
gravatar
SHERI B.
Menifee, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2023
verified customer Verified Customer
10
Category: Sales
Quick and easy
Sales Manager Pedro Rodriguez and salesman Leo Bautista did a great job making the process as easy as possible.

KH
gravatar
KEVIN H.
Menifee, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2023
verified customer Verified Customer
10
Category: Sales
I wouldn't go anywhere else.
Leo and Dean went above and beyond expectations.
I was coming from such horrible experiences with other dealerships and the moment I step foot into Temecula Hyundai..
The environment, atmosphere and the people that work there alone was already such a huge difference from the other ones.
Leo and Dean are so unbelievably kind, personable, charismatic, honest and patient. I truly wouldn't recommend any other place more.
My previous experiences had not been good and I was becoming so stressed out from those experiences that my family got to the dealership way before me while I was at work to try and get the first half of looking at cars down. I got there hours later after work to decide on the couple cars my family were able to bring it down to and of course me being indecisive, I couldn't make a decision.
I was comparing little things, colors etc and Leo was so incredible and efficient he had so much patient IN THE HEAT walking back and forth, willingly on his own bringing out other cars to make sure I was happy. Dean kept also coming out and making sure me and my family were okay and was so helpful to even answer any questions we may have had when Leo was away grabbing car after car.
They made the process so effortless and easy, I don't think I could ever go anywhere else ever.
We also met with Chris at the end to sign paperwork and he was just as sweet, personable and charismatic as Leo and Dean.. I can't recommend this place enough.
Thank you Temecula Hyundai for doing what you guys do. You made what other dealerships say was impossible, possible.

RW
gravatar
ROBERT W.
Menifee, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2023
verified customer Verified Customer
10
Category: Sales
Awesome!
This dealership is the best one I have dealt with in all the times I have bought cars. I am currently 81 years old. I have bought many cars in my time. James and the team I dealt with in my current purchase were outstanding in helping me get the best deal I could for my son.

MN
gravatar
MANSOUR N.
Rancho Palos Verdes, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2023
verified customer Verified Customer
10
Category: Sales
Easy , fast
This days it’s not easy to get satisfaction out of service and especially in this industry regardless of what brand you’re looking
But they really surprised me and everyone were so nice and perfetional.

JF
gravatar
JASON F.
Costa Mesa, CA
2023 IONIQ 6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2023
verified customer Verified Customer
10
Category: Sales
Easy, Friendly, and very Quick
James was great to work with. One of the easiest and most straightforward deals in my 40+ car transactions.

Verified Customer
Menifee, CA
2023 IONIQ 5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2023
verified customer Verified Customer
9
Category: Sales
Friendly
Friendly staff.

JW
gravatar
JANICE W.
Menifee, CA
2023 ELANTRA HEV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2023
verified customer Verified Customer
10
Category: Sales
Great experience with my salesperson very knowledgeable and professional
I would recommend my experience with my salesperson for anyone looking for a new car. He made me feel very comfortable.

Displaying Review 1 - 20 of 94 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.